Freshsales vs Vtiger
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers fewer features (9 vs 152) and fewer integrations (8 vs 17). Both start at $12/mo. Freshsales has 8 unique features while Vtiger has 151 unique features, with 1 features in common.
| Freshsales | Vtiger | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 9 | 152 |
| AI-Powered Features | 2 | 11 |
| Starting Price | $12/mo | $12/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 8 | 17 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 80% | 95% |
Feature Comparison by Category
AI (0 vs 11)
| Feature | Freshsales | Vtiger |
|---|---|---|
| AI Bot Management | ||
| Agent Builder | ||
| Best Time to Contact | ||
| Calculus AI | ||
| Chatbot | ||
| Generative AI Designer | ||
| Meeting Aide | ||
| Natural Language Querying | ||
| Predictive AI Designer | ||
| Prompt Builder | ||
| Voice Assistants Integration |
Administration (0 vs 9)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Connections | ||
| Customization | ||
| Duplicate Prevention | ||
| Import & Export | ||
| Layout Designer | ||
| QR Code | ||
| Quality Audit | ||
| Server Scripts and Jobs | ||
| User Management |
Analytics (0 vs 10)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Contact Engagement Insights | ||
| Custom schedule reports | ||
| Customizable dashboards | ||
| Dashboard | ||
| Internal ticket Insights | ||
| Performance Insights | ||
| Reports | ||
| Sales Insights | ||
| Support Insights | ||
| Targets |
Automation (1 vs 9)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Approvals | ||
| Automated Sales Sequences | ||
| Business Process Automation | ||
| Flowcharts | ||
| Opportunity creation from Email | ||
| Organization creation from Email | ||
| Process Designer | ||
| Rules, Conditions, and Actions | ||
| Workflows | ||
| Workflows and Approvals |
Billing (0 vs 3)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Invoicing | ||
| Payment Tracking | ||
| Subscriptions |
Collaboration (0 vs 8)
| Feature | Freshsales | Vtiger |
|---|---|---|
| @Mentions | ||
| Actions - Alerts & Reminders | ||
| Calendar and Events | ||
| Comments | ||
| Direct messages | ||
| Documents | ||
| Inbox | ||
| Internal Collaboration |
Compliance (0 vs 1)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Consents for compliance |
Core (5 vs 9)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Activity Management | ||
| Contact Management | ||
| Customizable Sales Pipeline | ||
| Deal Management | ||
| Document Engagement | ||
| Idle Alerts | ||
| Image Storage | ||
| Lead Management | ||
| Mobile App | ||
| Multi Currencies | ||
| Notifications | ||
| One View | ||
| Profile Scoring | ||
| Real-time Notifications |
Help Desk (0 vs 22)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Agent level business hours | ||
| Articles & FAQs | ||
| Business Hours | ||
| Case satisfaction survey | ||
| Cases | ||
| Chatflows | ||
| Conversations | ||
| Customer Portal | ||
| Email to Case | ||
| FAQs | ||
| First Response SLA | ||
| Internal Ticketing | ||
| Least Loaded Ticket Assignment | ||
| Live Chats | ||
| Live Web Chat |
Integration (1 vs 6)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Emails & Phone Integration | ||
| Facebook Leads Ads | ||
| Google + O365 Add-ins | ||
| Google Leads Form Extension integration | ||
| Integration with 3rd party apps | ||
| Video conferencing integration | ||
| Zoom & Google Meet |
Inventory (0 vs 5)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Assets | ||
| Inventory | ||
| Purchase Order Management | ||
| Stockroom | ||
| Vendor Management |
Marketing (0 vs 15)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Autoresponders | ||
| Email Campaign Reports | ||
| Email Campaigns | ||
| Email Sequences | ||
| Email Template Builder | ||
| Email Templates | ||
| Landing Pages | ||
| List Reports | ||
| Lists and Segments | ||
| SMS Campaigns | ||
| Scheduled Email Campaigns | ||
| Short URL | ||
| Social Module | ||
| Web to Lead Forms | ||
| Webforms |
Mobile (0 vs 2)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Business Card Scanner | ||
| Voice Notes |
Productivity (0 vs 2)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Aide | ||
| Learning Management System (LMS) |
Project Management (0 vs 11)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Automated Time Tracking and Billing | ||
| Automated task end times | ||
| Gantt View | ||
| Kanban Board | ||
| Project Templates | ||
| Project key metrics and analytics | ||
| Projects | ||
| Subtasks | ||
| Task dependencies | ||
| Tasks | ||
| Work Orders |
Reporting (2 vs 0)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Reporting and Analytics | ||
| Sales Forecasting |
Sales (0 vs 28)
| Feature | Freshsales | Vtiger |
|---|---|---|
| Action Center | ||
| Appointment Pages | ||
| CPQ - Configure, Price, and Quote | ||
| Contact Roles | ||
| Customize Sales Stages | ||
| Deal Kanban View | ||
| Deal Playbooks | ||
| Deal Room | ||
| Deals | ||
| Email tracking & real time notifications | ||
| Field Sales | ||
| Forecast & Quota | ||
| Idle Deal Alerts | ||
| Lead Auto-assignment & Routing | ||
| Lead Scoring |
Security (0 vs 1)
| Feature | Freshsales | Vtiger |
|---|---|---|
| OTP Rules |
Unique Features
Only in Freshsales (8)
Automated Sales Sequences
Activity Management
Contact Management
Customizable Sales Pipeline
Deal Management
Lead Management
Integration with 3rd party apps
Reporting and Analytics
Only in Vtiger (151)
Connections
Customization
Duplicate Prevention
Import & Export
Layout Designer
QR Code
Quality Audit
Server Scripts and Jobs
User Management
Agent Builder
AI Bot Management
Best Time to Contact
Calculus AI
Chatbot
Generative AI Designer
Meeting Aide
Natural Language Querying
Predictive AI Designer
Prompt Builder
Voice Assistants Integration
+ 131 more unique features
Want to build your own alternative to Freshsales or Vtiger?
Analyze it with Reap