Fresha vs OpenTable
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fresha offers more features (59 vs 13) and more integrations (5 vs 0). Starting price: Fresha at $14.95/mo vs OpenTable at Contact Sales. Fresha has 59 unique features while OpenTable has 13 unique features, with 0 features in common.
| Fresha | OpenTable | |
|---|---|---|
| Category | Scheduling & Booking | Scheduling & Booking |
| Total Features | 59 | 13 |
| AI-Powered Features | 0 | 0 |
| Starting Price | $14.95/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 5 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 30% |
Feature Comparison by Category
Analytics & Reporting (2 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Insights | ||
| Reporting |
Booking (2 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Direct booking links | ||
| Online bookings |
CRM (1 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Client management |
Communications (2 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Automated SMS and WhatsApp notifications | ||
| Automated email notifications |
Community & Reviews (0 vs 1)
| Feature | Fresha | OpenTable |
|---|---|---|
| Restaurant Reviews |
Compliance & Security (5 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| GDPR compliance | ||
| HIPAA compliance | ||
| ISO 27001 certification | ||
| ISO 9001 certification | ||
| Payment security testing |
E-commerce (1 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Online product store |
Forms & Intake (1 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Consultation forms |
Integration (5 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Data Connector | ||
| Facebook bookings | ||
| Google Analytics integration | ||
| Google bookings | ||
| Instagram bookings |
Inventory Management (1 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Retail and inventory |
Invoicing (1 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Quotes and invoices |
Loyalty & Rewards (0 vs 1)
| Feature | Fresha | OpenTable |
|---|---|---|
| Rewards Program |
Marketing (8 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Client Loyalty | ||
| Deals and promotions | ||
| Fresha marketplace | ||
| Google Rating Boost | ||
| Marketing emails | ||
| Marketing texts | ||
| Marketing tools | ||
| Meta Pixel Ads |
Mobile App (2 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Business mobile app | ||
| Client booking app |
Payment Processing (9 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| In-person payments | ||
| Manual card entry | ||
| No-shows and cancellation fees | ||
| Online payments | ||
| Point of sale | ||
| Tap to pay authorization | ||
| Terminal devices | ||
| Tips | ||
| Upfront payments |
Platform (0 vs 1)
| Feature | Fresha | OpenTable |
|---|---|---|
| Mobile App |
Pricing Management (1 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Service pricing per team member |
Reservations (0 vs 2)
| Feature | Fresha | OpenTable |
|---|---|---|
| Real-time Availability | ||
| Reservation Management |
Reviews & Feedback (1 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Client ratings and reviews |
Sales (3 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Gift cards | ||
| Memberships | ||
| Packages |
Scheduling (6 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Calendar and appointment scheduling | ||
| Group bookings | ||
| Patch tests | ||
| Processing and finishing times | ||
| Service duration per team member | ||
| Waitlists |
Search & Discovery (0 vs 8)
| Feature | Fresha | OpenTable |
|---|---|---|
| Advanced Filtering | ||
| Category Browsing | ||
| Cuisine-specific Search | ||
| Landmark-based Search | ||
| Location-based Search | ||
| MICHELIN-Starred Restaurant Search | ||
| Neighborhood Browsing | ||
| Restaurant Discovery |
Support (1 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Premium support |
Team Management (7 vs 0)
| Feature | Fresha | OpenTable |
|---|---|---|
| Login permissions | ||
| Pay runs | ||
| Sales commissions | ||
| Shift scheduling | ||
| Team member profiles | ||
| Timesheets and clock in/out | ||
| Wages |
Unique Features
Only in Fresha (59)
Insights
Reporting
Direct booking links
Online bookings
Automated email notifications
Automated SMS and WhatsApp notifications
GDPR compliance
HIPAA compliance
ISO 27001 certification
ISO 9001 certification
Payment security testing
Client management
Online product store
Consultation forms
Data Connector
Facebook bookings
Google Analytics integration
Google bookings
Instagram bookings
Retail and inventory
+ 39 more unique features
Only in OpenTable (13)
Restaurant Reviews
Rewards Program
Mobile App
Real-time Availability
Reservation Management
Advanced Filtering
Category Browsing
Cuisine-specific Search
Landmark-based Search
Location-based Search
MICHELIN-Starred Restaurant Search
Neighborhood Browsing
Restaurant Discovery
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