Formsite vs SmartSurvey

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Formsite offers fewer features (37 vs 102) and more integrations (19 vs 11). Starting price: Formsite at $21/mo vs SmartSurvey at $90/mo. Formsite has 37 unique features while SmartSurvey has 102 unique features, with 0 features in common.

FormsiteSmartSurvey
CategorySurvey & FeedbackSurvey & Feedback
Total Features37102
AI-Powered Features08
Starting Price$21/mo$90/mo
Pricing Tiers66
Integrations1911
Shared Features0
Shared Integrations3
Data Quality85%95%

Feature Comparison by Category

AI (0 vs 3)

FeatureFormsiteSmartSurvey
AI-Powered Survey Creation
Sentiment Analysis
SmartAssist

Accessibility (0 vs 1)

FeatureFormsiteSmartSurvey
WCAG 2.2 AA Accessibility

Analysis (0 vs 11)

FeatureFormsiteSmartSurvey
Advanced Individual Response Analysis
Basic Statistics
Cross Tabulation
Data Filtering
Individual Response Analysis
Open-text Analysis
Reputation Management
TURF Analysis
Text Analysis and Word Clouds
Thematic Analysis
Trend Analysis

Automation (1 vs 2)

FeatureFormsiteSmartSurvey
Conditional Email Triggers
Scheduled Exports
Workflow

Collaboration (1 vs 7)

FeatureFormsiteSmartSurvey
Case Management
Multi-user Accounts
Multiple Admins
Shared Branded Assets
Shared Templates
Sub-users
Survey Sharing
User Permissions

Compliance (0 vs 8)

FeatureFormsiteSmartSurvey
CCPA Compliance
Custom DPAs and Contracts
Cyber Essentials Plus
GDPR Compliance
HIPAA Compliance
ISO27001 Certification
Infosec Due Diligence
NHS DSPT Compliance

Core (0 vs 9)

FeatureFormsiteSmartSurvey
Advanced Logic and Branching
Mobile-Friendly Surveys
Multimedia Support
Question Libraries
Question Types
Save and Continue Later
Searchable Dropdown
Survey Builder
Survey Templates

Core Builder (1 vs 0)

FeatureFormsiteSmartSurvey
Drag & Drop Form Builder

Customization (4 vs 3)

FeatureFormsiteSmartSurvey
Custom Branding
Custom CSS
Images & Logos
Look & Feel Customization
Remove Branding
Style Editor
White Label Surveys

Data (0 vs 3)

FeatureFormsiteSmartSurvey
Response Management
Smart Lookup
Survey Data Management

Distribution (3 vs 15)

FeatureFormsiteSmartSurvey
Consumer Panels
Contact List Management
Email Distribution
Form Embedding
Offline Surveys and Kiosk Mode
Paper and Manual Completes
QR Codes
Question Embedded Emails
Response Quotas
SMS Distribution
Secure Link Sharing
Social Media Sharing
Survey Expiry and End Dates
Survey Pop-ups
Tracking Links

Form Elements (3 vs 0)

FeatureFormsiteSmartSurvey
40+ Question Types
50+ Item Types
File Upload

Form Logic (3 vs 0)

FeatureFormsiteSmartSurvey
Calculations
Conditional Logic
Multi-Page Forms

Integration (2 vs 4)

FeatureFormsiteSmartSurvey
API Access
API Data Extract
API Integration
CRM Integration
PowerBI Integration
Server Post

Localization (0 vs 3)

FeatureFormsiteSmartSurvey
Auto-translate Responses
Auto-translate Surveys
Multi-language Support

Logic (0 vs 6)

FeatureFormsiteSmartSurvey
Carry-forward Responses
Display Logic
Question Randomization
Question Validation
Scoring
Skip Logic

Mobile (1 vs 0)

FeatureFormsiteSmartSurvey
Responsive Design

Notifications (1 vs 0)

FeatureFormsiteSmartSurvey
Email Notifications

Payment Processing (6 vs 0)

FeatureFormsiteSmartSurvey
Authorize.net Integration
Braintree Integration
Pay by Check
PayPal Integration
Payment Processing
Stripe Integration

Personalization (0 vs 2)

FeatureFormsiteSmartSurvey
Default Answers and Pre-population
Piping and Variables

Professional Services (0 vs 1)

FeatureFormsiteSmartSurvey
Managed Services

Reporting (6 vs 8)

FeatureFormsiteSmartSurvey
Advanced Chart Types
Chart Customization
Charts & Graphs
Dashboards
Export Functionality
Export to SPSS
PDF Results
Print Responses
Real-Time Results
Real-time Reports
Results Export
Shareable Reports
White-label Shareable Reports
Word Document Results

Security (2 vs 11)

FeatureFormsiteSmartSurvey
BOT Protection
CAPTCHA Spam Prevention
Custom Password Policies
IP Blocking and Geo-Restriction
Prevent Search Engine Indexing
SCIM User Provisioning
SSL/TLS Encryption
SSO (Single Sign On)
Secure Submissions
Survey Password Protection
Two-Factor Authentication
UK Data Storage
User Security Logs

Support (1 vs 5)

FeatureFormsiteSmartSurvey
24/7/365 Support
Dedicated Customer Success Manager
Live Chat Support
Phone Support
Support Tickets
Training Sessions

Templates (1 vs 0)

FeatureFormsiteSmartSurvey
100+ Customizable Templates

User Experience (1 vs 0)

FeatureFormsiteSmartSurvey
Save & Return

Unique Features

Only in Formsite (37)

Workflow
Sub-users
Drag & Drop Form Builder
Images & Logos
Look & Feel Customization
Remove Branding
Style Editor
Form Embedding
QR Codes
Secure Link Sharing
40+ Question Types
50+ Item Types
File Upload
Calculations
Conditional Logic
Multi-Page Forms
API Access
Server Post
Responsive Design
Email Notifications

+ 17 more unique features

Only in SmartSurvey (102)

WCAG 2.2 AA Accessibility
AI-Powered Survey Creation
Sentiment Analysis
SmartAssist
Advanced Individual Response Analysis
Basic Statistics
Cross Tabulation
Data Filtering
Individual Response Analysis
Open-text Analysis
Reputation Management
Text Analysis and Word Clouds
Thematic Analysis
Trend Analysis
TURF Analysis
Conditional Email Triggers
Scheduled Exports
Case Management
Multi-user Accounts
Multiple Admins

+ 82 more unique features

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