Follow Up Boss vs Shopify Plus CRM

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Follow Up Boss offers more features (60 vs 0) and more integrations (10 vs 0). Starting price: Follow Up Boss at $69/mo vs Shopify Plus CRM at Contact Sales. Follow Up Boss has 60 unique features while Shopify Plus CRM has 0 unique features, with 0 features in common.

Follow Up BossShopify Plus CRM
CategoryCRMCRM
Total Features600
AI-Powered Features50
Starting Price$69/moContact Sales
Pricing Tiers30
Integrations100
Shared Features0
Shared Integrations0
Data Quality95%10%

Feature Comparison by Category

AI (5 vs 0)

FeatureFollow Up BossShopify Plus CRM
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks

Alerts (1 vs 0)

FeatureFollow Up BossShopify Plus CRM
Lead and Activity Notifications

Analytics (1 vs 0)

FeatureFollow Up BossShopify Plus CRM
Email Open & Click Tracking

Automation (7 vs 0)

FeatureFollow Up BossShopify Plus CRM
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution

Collaboration (6 vs 0)

FeatureFollow Up BossShopify Plus CRM
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes

Communication (11 vs 0)

FeatureFollow Up BossShopify Plus CRM
Batch Emailing
Call Recordings
Call Transferring
Calling Feature
Company Number for Texting
Email & Text Templates
Individual Agent Numbers
Instant Text
Integrated Dialer
Two-Way Texting
Unlimited Calling & Texting

Core (2 vs 0)

FeatureFollow Up BossShopify Plus CRM
Lead Management
Mobile App

Engagement (1 vs 0)

FeatureFollow Up BossShopify Plus CRM
Automated Drip Engagement

Integration (6 vs 0)

FeatureFollow Up BossShopify Plus CRM
Automatically Import Leads
Calendar Sync
Import Database from Any CRM
Lead Source Connections
Open Platform
Two-Way Email Sync

Lead Management (1 vs 0)

FeatureFollow Up BossShopify Plus CRM
Manually Add Leads

Organization (6 vs 0)

FeatureFollow Up BossShopify Plus CRM
Calendar Appointments
Daily Hotsheet
Deal Tracking
File Storage
Smart Lists
Teams Within Teams

Reporting (4 vs 0)

FeatureFollow Up BossShopify Plus CRM
Advanced Reporting
Agent Activity Reporting
Call Reporting
Lead Source Reporting

Support (9 vs 0)

FeatureFollow Up BossShopify Plus CRM
24/7 Phone & Email Support
Dedicated Success Manager
Enhanced Onboarding
Enhanced Support & Training
Help Connecting Lead Sources
Help Importing Contacts
Personalized Onboarding
Priority Support
Setup & Training

Unique Features

Only in Follow Up Boss (60)

FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes

+ 40 more unique features

Only in Shopify Plus CRM (0)

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