Follow Up Boss vs Salesforce
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Follow Up Boss offers more features (60 vs 43) and fewer integrations (10 vs 25). Starting price: Follow Up Boss at $69/mo vs Salesforce at $165/mo. Follow Up Boss has 58 unique features while Salesforce has 41 unique features, with 2 features in common.
| Follow Up Boss | Salesforce | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 60 | 43 |
| AI-Powered Features | 5 | 9 |
| Starting Price | $69/mo | $165/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 10 | 25 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 72% |
Feature Comparison by Category
AI (5 vs 2)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Einstein AI | ||
| Einstein Copilot | ||
| FUB AI | ||
| Predictive Lead Prioritization | ||
| Smart Messages | ||
| Smart Summaries | ||
| Suggested Tasks |
Alerts (1 vs 0)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Lead and Activity Notifications |
Analytics (1 vs 3)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Cycle Analytics | ||
| Einstein Analytics | ||
| Email Open & Click Tracking | ||
| Reporting & Dashboards |
Automation (7 vs 1)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Action Plan Sharing Library | ||
| Action Plans | ||
| Advanced Lead Distribution | ||
| Automated Task Assignment | ||
| Automatic Call Logging | ||
| First to Claim Lead Distribution | ||
| Flow Builder | ||
| Lead Distribution |
Collaboration (6 vs 1)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Collaborate with Lenders | ||
| Collaboration Tools | ||
| Collaborators | ||
| Mentions | ||
| Shared Inboxes/Ring Groups | ||
| Team Collaboration | ||
| Team Inboxes |
Commerce (0 vs 1)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Commerce Cloud |
Communication (11 vs 0)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Batch Emailing | ||
| Call Recordings | ||
| Call Transferring | ||
| Calling Feature | ||
| Company Number for Texting | ||
| Email & Text Templates | ||
| Individual Agent Numbers | ||
| Instant Text | ||
| Integrated Dialer | ||
| Two-Way Texting | ||
| Unlimited Calling & Texting |
Core (2 vs 0)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Lead Management | ||
| Mobile App |
Data (0 vs 3)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Customer Data Platform | ||
| Data Cloud | ||
| Data Governance |
Development (0 vs 4)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Apex Programming | ||
| Change Management | ||
| Lightning Web Components | ||
| Sandbox Environments |
Engagement (1 vs 0)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Automated Drip Engagement |
Extensions (0 vs 1)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| AppExchange |
Integration (6 vs 2)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Automatically Import Leads | ||
| Calendar Sync | ||
| Email Integration | ||
| Import Database from Any CRM | ||
| Lead Source Connections | ||
| Open Platform | ||
| Slack Integration | ||
| Two-Way Email Sync |
Lead Management (1 vs 0)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Manually Add Leads |
Marketing (0 vs 5)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Automated Engagement | ||
| Campaign Management | ||
| Email Marketing | ||
| Journey Builder | ||
| Marketing Cloud |
Mobility (0 vs 1)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Mobile App |
Organization (6 vs 0)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Calendar Appointments | ||
| Daily Hotsheet | ||
| Deal Tracking | ||
| File Storage | ||
| Smart Lists | ||
| Teams Within Teams |
Reporting (4 vs 0)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Advanced Reporting | ||
| Agent Activity Reporting | ||
| Call Reporting | ||
| Lead Source Reporting |
Sales (0 vs 13)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Account Management | ||
| Activity Timeline | ||
| Contact Management | ||
| Forecasting | ||
| Lead Management | ||
| Lead Scoring | ||
| Next Best Action | ||
| Opportunity Management | ||
| Predictive Lead Scoring | ||
| Quota Management | ||
| Sales Automation | ||
| Sales Cloud | ||
| Territory Management |
Security (0 vs 1)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Security & Compliance |
Service (0 vs 5)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| Case Management | ||
| Community Cloud | ||
| Experience Cloud | ||
| Knowledge Management | ||
| Service Cloud |
Support (9 vs 0)
| Feature | Follow Up Boss | Salesforce |
|---|---|---|
| 24/7 Phone & Email Support | ||
| Dedicated Success Manager | ||
| Enhanced Onboarding | ||
| Enhanced Support & Training | ||
| Help Connecting Lead Sources | ||
| Help Importing Contacts | ||
| Personalized Onboarding | ||
| Priority Support | ||
| Setup & Training |
Unique Features
Only in Follow Up Boss (58)
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes
+ 38 more unique features
Only in Salesforce (41)
Einstein AI
Einstein Copilot
Cycle Analytics
Einstein Analytics
Reporting & Dashboards
Flow Builder
Collaboration Tools
Commerce Cloud
Customer Data Platform
Data Cloud
Data Governance
Apex Programming
Change Management
Lightning Web Components
Sandbox Environments
AppExchange
Email Integration
Slack Integration
Automated Engagement
Campaign Management
+ 21 more unique features
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