Follow Up Boss vs Freshsales
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Follow Up Boss offers fewer features (60 vs 75). Starting price: Follow Up Boss at $69/mo vs Freshsales at $9/mo. Follow Up Boss has 59 unique features while Freshsales has 74 unique features, with 1 features in common.
| Follow Up Boss | Freshsales | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 60 | 75 |
| AI-Powered Features | 5 | 11 |
| Starting Price | $69/mo | $9/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 10 | 10 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (5 vs 11)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| FUB AI | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Predictive Lead Prioritization | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI | ||
| Smart Messages | ||
| Smart Summaries |
Alerts (1 vs 0)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Lead and Activity Notifications |
Analytics (1 vs 6)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Email Open & Click Tracking | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (7 vs 5)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Action Plan Sharing Library | ||
| Action Plans | ||
| Advanced Lead Distribution | ||
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Automated Task Assignment | ||
| Automatic Call Logging | ||
| Basic Workflows | ||
| First to Claim Lead Distribution | ||
| Lead Distribution | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
Collaboration (6 vs 0)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Collaborate with Lenders | ||
| Collaborators | ||
| Mentions | ||
| Shared Inboxes/Ring Groups | ||
| Team Collaboration | ||
| Team Inboxes |
Communication (11 vs 11)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Apple Business Chat | ||
| Batch Emailing | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Call Recordings | ||
| Call Transferring | ||
| Calling Feature | ||
| Chat Campaigns | ||
| Company Number for Texting | ||
| Contextual Collaboration with Slack | ||
| Email & Text Templates | ||
| Email Integration | ||
| Email Templates | ||
| Individual Agent Numbers | ||
| Instant Text |
Context (0 vs 5)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Core (2 vs 0)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Lead Management | ||
| Mobile App |
Customization (0 vs 11)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Engagement (1 vs 0)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Automated Drip Engagement |
Integration (6 vs 0)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Automatically Import Leads | ||
| Calendar Sync | ||
| Import Database from Any CRM | ||
| Lead Source Connections | ||
| Open Platform | ||
| Two-Way Email Sync |
Integrations (0 vs 3)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Lead Management (1 vs 0)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Manually Add Leads |
Marketing Automation (0 vs 7)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (0 vs 7)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Organization (6 vs 0)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Calendar Appointments | ||
| Daily Hotsheet | ||
| Deal Tracking | ||
| File Storage | ||
| Smart Lists | ||
| Teams Within Teams |
Pipeline Management (0 vs 7)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (0 vs 2)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| CPQ License | ||
| Task Management |
Reporting (4 vs 0)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| Advanced Reporting | ||
| Agent Activity Reporting | ||
| Call Reporting | ||
| Lead Source Reporting |
Support (9 vs 0)
| Feature | Follow Up Boss | Freshsales |
|---|---|---|
| 24/7 Phone & Email Support | ||
| Dedicated Success Manager | ||
| Enhanced Onboarding | ||
| Enhanced Support & Training | ||
| Help Connecting Lead Sources | ||
| Help Importing Contacts | ||
| Personalized Onboarding | ||
| Priority Support | ||
| Setup & Training |
Unique Features
Only in Follow Up Boss (59)
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes
+ 39 more unique features
Only in Freshsales (74)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 54 more unique features
View Follow Up Boss details View Freshsales details Follow Up Boss alternatives Freshsales alternatives
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