Folk vs Freshsales
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Folk offers fewer features (9 vs 75) and fewer integrations (5 vs 10). Starting price: Folk at Free vs Freshsales at $9/mo. Folk has 9 unique features while Freshsales has 75 unique features, with 0 features in common.
| Folk | Freshsales | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 9 | 75 |
| AI-Powered Features | 5 | 11 |
| Starting Price | Free | $9/mo |
| Pricing Tiers | 2 | 4 |
| Integrations | 5 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 66% | 95% |
Feature Comparison by Category
AI (0 vs 11)
| Feature | Folk | Freshsales |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (0 vs 6)
| Feature | Folk | Freshsales |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (2 vs 5)
| Feature | Folk | Freshsales |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Follow-up Assistant | ||
| Sales Sequences | ||
| Workflow Assistant | ||
| Workflows for Custom Modules |
Communication (0 vs 11)
| Feature | Folk | Freshsales |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (0 vs 5)
| Feature | Folk | Freshsales |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Core (4 vs 0)
| Feature | Folk | Freshsales |
|---|---|---|
| Contact Enrichment | ||
| Recap Assistant | ||
| Research Assistant | ||
| Sales Pipeline Management |
Customization (0 vs 11)
| Feature | Folk | Freshsales |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Integration (3 vs 0)
| Feature | Folk | Freshsales |
|---|---|---|
| Integration with Gmail | ||
| Integration with LinkedIn | ||
| Integration with Zapier |
Integrations (0 vs 3)
| Feature | Folk | Freshsales |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Marketing Automation (0 vs 7)
| Feature | Folk | Freshsales |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (0 vs 7)
| Feature | Folk | Freshsales |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Pipeline Management (0 vs 7)
| Feature | Folk | Freshsales |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (0 vs 2)
| Feature | Folk | Freshsales |
|---|---|---|
| CPQ License | ||
| Task Management |
Unique Features
Only in Folk (9)
Follow-up Assistant
Workflow Assistant
Contact Enrichment
Recap Assistant
Research Assistant
Sales Pipeline Management
Integration with Gmail
Integration with LinkedIn
Integration with Zapier
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
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