Flow XO vs JivoChat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Flow XO offers fewer features (26 vs 64) and fewer integrations (10 vs 15). Starting price: Flow XO at $25/mo vs JivoChat at $28/mo. Flow XO has 26 unique features while JivoChat has 64 unique features, with 0 features in common.
| Flow XO | JivoChat | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 26 | 64 |
| AI-Powered Features | 5 | 5 |
| Starting Price | $25/mo | $28/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 10 | 15 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 75% | 95% |
Feature Comparison by Category
AI (4 vs 2)
| Feature | Flow XO | JivoChat |
|---|---|---|
| AI Agent | ||
| AI Assistant | ||
| AI Credits | ||
| AI-Powered Chatbot Personas | ||
| Intent Detection | ||
| Sentiment Detection |
Analytics (1 vs 6)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Agent Activity Monitoring | ||
| Conversation Logs | ||
| Customer Feedback & Ratings | ||
| Google Analytics Integration | ||
| Marketing Statistics | ||
| Real-time Visitor Monitoring | ||
| Visitor IP and Location Information |
Application (0 vs 3)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Desktop Application | ||
| Mobile Application | ||
| Web Browser Application |
Automation (2 vs 4)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Chat Distribution by Location | ||
| Chat Rescue | ||
| Chat Routing | ||
| Chatbots | ||
| No-Code Workflow Builder | ||
| Scheduling Automation |
CRM (0 vs 1)
| Feature | Flow XO | JivoChat |
|---|---|---|
| JivoChat CRM |
Collaboration (1 vs 1)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Multi-agent Chat Support | ||
| Team Collaboration |
Communication (0 vs 8)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Callback Feature | ||
| Email Integration | ||
| File Sharing | ||
| GIF and Emoji Support | ||
| Live Chat for Mobile Apps | ||
| Live Chat for Websites | ||
| Team Chats | ||
| Video Calls |
Customer Engagement (1 vs 0)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Virtual Welcome Mat |
Customer Support (2 vs 0)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Answer Simple Questions | ||
| Live Chat Handoff |
Customization (2 vs 2)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Agent Photo Display | ||
| Custom Bot Persona Creation | ||
| Customizable Chat Widget | ||
| Remove Messenger Branding |
Data Management (1 vs 1)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Chat History Storage | ||
| User Data Export |
Engagement (1 vs 3)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Chat Buttons | ||
| Light-hearted Entertainment | ||
| Pointer Tool | ||
| Proactive Chat Invitations |
Integration (2 vs 4)
| Feature | Flow XO | JivoChat |
|---|---|---|
| CRM Integration | ||
| Chat API | ||
| JavaScript API & Webhooks | ||
| Mobile SDK | ||
| Multi-Channel Deployment | ||
| Online Store Integration |
Knowledge Management (1 vs 0)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Knowledge Base Sync |
Lead Generation (0 vs 3)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Contact Collection Forms | ||
| Offline Contact Form | ||
| Pre-chat Forms |
Lead Qualification (2 vs 0)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Gather Information | ||
| Pre-filter Leads |
Management (0 vs 4)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Agent Business Hours Schedule | ||
| Agent Status & Availability | ||
| Chat Transfer Between Agents | ||
| Multiple Websites Support |
Marketing (0 vs 2)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Chat Campaigns | ||
| Jivo Marketing |
Messaging (0 vs 5)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Apple Business Chat | ||
| Telegram Integration | ||
| Viber Integration | ||
| Voice Messages on Telegram, Instagram and Facebook | ||
| WhatsApp Business Integration |
Organization (0 vs 2)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Chat Topics | ||
| Multiple Departments |
Payments (1 vs 0)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Accept Payments |
Phone (0 vs 1)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Telephony Plus |
Productivity (0 vs 4)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Canned Responses | ||
| Hotkeys | ||
| Message Preview | ||
| Spelling Checker |
Professional Services (1 vs 0)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Custom Development Services |
Quality Assurance (1 vs 0)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Response Testing and Optimization |
Reporting (0 vs 1)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Export Reports to Excel |
Sales (2 vs 0)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Demo Scheduling Widget | ||
| Lead Qualification Templates |
Security (0 vs 5)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Anti-Spam Protection | ||
| GDPR Consent Form | ||
| Positions and Permissions Management | ||
| Secure Access Without Password Sharing | ||
| Secure Data Storage |
Social Media (0 vs 2)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Facebook Integration | ||
| Instagram Integration |
Support (1 vs 0)
| Feature | Flow XO | JivoChat |
|---|---|---|
| Priority Support |
Unique Features
Only in Flow XO (26)
AI Credits
AI-Powered Chatbot Personas
Intent Detection
Sentiment Detection
Conversation Logs
No-Code Workflow Builder
Scheduling Automation
Team Collaboration
Virtual Welcome Mat
Answer Simple Questions
Live Chat Handoff
Custom Bot Persona Creation
Remove Messenger Branding
User Data Export
Light-hearted Entertainment
CRM Integration
Multi-Channel Deployment
Knowledge Base Sync
Gather Information
Pre-filter Leads
+ 6 more unique features
Only in JivoChat (64)
AI Agent
AI Assistant
Agent Activity Monitoring
Customer Feedback & Ratings
Google Analytics Integration
Marketing Statistics
Real-time Visitor Monitoring
Visitor IP and Location Information
Desktop Application
Mobile Application
Web Browser Application
Chat Distribution by Location
Chat Rescue
Chat Routing
Chatbots
Multi-agent Chat Support
Callback Feature
Email Integration
File Sharing
GIF and Emoji Support
+ 44 more unique features
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