Fireflies.ai vs Zenoti
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fireflies.ai offers more features (71 vs 63) and more integrations (17 vs 6). Starting price: Fireflies.ai at $18/mo vs Zenoti at Contact Sales. Fireflies.ai has 71 unique features while Zenoti has 63 unique features, with 0 features in common.
| Fireflies.ai | Zenoti | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 71 | 63 |
| AI-Powered Features | 42 | 12 |
| Starting Price | $18/mo | Contact Sales |
| Pricing Tiers | 4 | 3 |
| Integrations | 17 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI / Business Intelligence (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Zeenie AI Copilot |
AI / Communication (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Text Bot | ||
| Integrated Phone Line with AI Insights |
AI / Customer Engagement (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Engagement Hub - Hyperconnect |
AI / Customer Service (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Receptionist | ||
| AI Voice Receptionist |
AI / Documentation (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Scribe |
AI / Payment (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Dispute Resolution |
AI / Reputation (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Reputation Manager | ||
| Automated Reputation Management |
AI / Sales (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Lead Management |
AI / Training (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Zeenie for Employee Training |
AI Assistant (3 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AskFred - AI Assistant | ||
| Personal Assistant | ||
| Talk to Fireflies |
AI Automation (3 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Apps Marketplace | ||
| AI Teammates | ||
| Voice Agents |
AI Integration (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Fireflies MCP Server |
AI Summarization (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Summaries |
Administration (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Super Admin Role |
Analytics (8 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Conversation Intelligence | ||
| Insights Feed | ||
| Key Topics Detection | ||
| Question Detection | ||
| Sentiment Analysis | ||
| Speaker Talk-time Analytics | ||
| Team Analytics | ||
| Topic Trackers |
Analytics / Reporting (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Business Intelligence |
Automation (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Rules Engine |
Automation / Growth (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Abandoned Cart Recovery |
Automation / Revenue (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Automated Upsells |
Billing (2 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Credits System | ||
| Invoice Payments |
Booking (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Online Booking |
Booking / Social (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Direct Social Bookings |
CRM / Member Management (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Automated Member Management + CRM |
Collaboration (2 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Comments & Bookmarks | ||
| User Groups |
Communication (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Two-Way Texting with Reminders |
Communication / Collaboration (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| ZenChat |
Compliance (4 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| BAA (Business Associate Agreement) | ||
| GDPR Compliance | ||
| HIPAA Compliance | ||
| SOC 2 Type II Compliance |
Compliance / Documentation (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| HIPAA-Compliant EMR |
Compliance / Medical (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| e-Prescribe (EPCS and non-EPCS) |
Configuration (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Transcript and Summary Only Mode |
Contact Management (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Contacts Management |
Content Management (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Advanced Photo Manager | ||
| Photo Manager |
Customer Feedback (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Member Feedback |
Desktop (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Desktop App |
Documentation (2 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Edit Transcript | ||
| Expand Summary Notes | ||
| Forms & Charting |
Export (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Download Meetings |
Franchise / Payment (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Auto-Settlement Across Franchisees |
Franchise Management (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Comprehensive Franchise Support |
HR / Communication (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Employee Chat and Surveys |
HR / Payroll (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Integrated Payroll & Tipping | ||
| Integrated Payroll + Auto Tip Payouts |
HR / Staff Management (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Employee Performance Management |
Industry-Specific (9 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Engineering AI Apps | ||
| Finance AI Apps | ||
| Healthcare AI Apps | ||
| Marketing AI Apps | ||
| Media & Podcasting AI Apps | ||
| Recruiting AI Apps | ||
| Sales AI Apps | ||
| User Research AI Apps | ||
| Venture Capital AI Apps |
Integration (2 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Chrome Extension | ||
| Dialers & API Integration |
Integrations / API (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Custom Integrations & API Access |
Integrations / Accounting (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Advanced Accounting Integrations |
Integrations / Video (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Zoom Virtual Consult Integration |
Inventory (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Inventory Management |
Inventory / Multi-Location (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Multi-location Inventory Pooling |
Loyalty / Franchise (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Global Rewards & Loyalty Program Management |
Loyalty / Growth (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Gift Cards & Referrals | ||
| Loyalty Programs |
Management (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Bulk Delete |
Marketing / Automation (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Marketing Automation |
Meeting Preparation (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Meeting Prep |
Mobile (1 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Customer Mobile App | ||
| Mobile App | ||
| Zenoti Mobile |
Mobile / Staff Management (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| MyZen Provider App |
Multi-Location / Payment (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Cross Center Redemption & Auto Settlement |
Organization (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Channels |
POS / Payment (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Kiosk & Point of Sale |
Payment Processing (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Integrated Payments |
Playback (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Playback Speed Control |
Real-time Assistance (3 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Live Assist | ||
| Live Transcriptions | ||
| Real-time Notes |
Recording & Transcription (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Notetaker Bot |
Reporting / Administration (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Custom, Centralized Dashboards & Role-Based Reporting |
Revenue Management (0 vs 4)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Dynamic Pricing | ||
| Dynamic Pricing Engine | ||
| Memberships & Packages | ||
| Premium Provider Pricing |
Revenue Management / E-commerce (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Online Membership Sales |
Scheduling (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Appointment Book |
Scheduling / Automation (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Automated Waitlist Management |
Scheduling / Growth (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Nearby Availability Suggestions | ||
| Preferred Provider Availability |
Search & Analysis (2 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Meeting Search | ||
| Smart Search |
Security (2 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| End-to-End Encryption | ||
| Private Storage |
Security & Administration (3 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Custom Data Retention | ||
| SCIM | ||
| SSO (Single Sign-On) |
Security & Privacy (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Zero Data Retention |
Security / Administration (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Custom Roles & Enterprise Permissions | ||
| Enterprise User Permissions |
Security / Compliance (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Advanced Security & Compliance Features |
Sharing (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Soundbites |
Support (3 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| 24/7 Live Support | ||
| Dedicated Account Manager | ||
| Dedicated Support | ||
| Onboarding Program |
Support / Services (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Dedicated Success Team & SLA-Backed Priority Support |
Task Management (2 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Task Detection | ||
| Tasks Management |
Training / Services (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Custom Training Programs |
Transcription (5 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Audio & Video File Support | ||
| Auto-Language Detection | ||
| High Quality Transcription | ||
| Multi-language Mode | ||
| Speaker Recognition |
Unique Features
Only in Fireflies.ai (71)
Super Admin Role
AskFred - AI Assistant
Personal Assistant
Talk to Fireflies
AI Apps Marketplace
AI Teammates
Voice Agents
Fireflies MCP Server
AI Summaries
Conversation Intelligence
Insights Feed
Key Topics Detection
Question Detection
Sentiment Analysis
Speaker Talk-time Analytics
Team Analytics
Topic Trackers
Rules Engine
AI Credits System
Invoice Payments
+ 51 more unique features
Only in Zenoti (63)
Zeenie AI Copilot
AI Text Bot
Integrated Phone Line with AI Insights
AI Engagement Hub - Hyperconnect
AI Receptionist
AI Voice Receptionist
AI Scribe
AI Dispute Resolution
AI Reputation Manager
Automated Reputation Management
AI Lead Management
Zeenie for Employee Training
Business Intelligence
Abandoned Cart Recovery
Automated Upsells
Online Booking
Direct Social Bookings
Two-Way Texting with Reminders
ZenChat
HIPAA-Compliant EMR
+ 43 more unique features
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