Fireflies.ai vs Setmore
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fireflies.ai offers more features (71 vs 47) and fewer integrations (17 vs 30). Starting price: Fireflies.ai at $18/mo vs Setmore at $9.99/mo. Fireflies.ai has 70 unique features while Setmore has 46 unique features, with 1 features in common.
| Fireflies.ai | Setmore | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 71 | 47 |
| AI-Powered Features | 42 | 0 |
| Starting Price | $18/mo | $9.99/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 17 | 30 |
| Shared Features | 1 | |
| Shared Integrations | 6 | |
| Data Quality | 95% | 73% |
Feature Comparison by Category
AI Assistant (3 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AskFred - AI Assistant | ||
| Personal Assistant | ||
| Talk to Fireflies |
AI Automation (3 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AI Apps Marketplace | ||
| AI Teammates | ||
| Voice Agents |
AI Integration (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Fireflies MCP Server |
AI Summarization (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AI Summaries |
Administration (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Super Admin Role |
Analytics (8 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Conversation Intelligence | ||
| Insights Feed | ||
| Key Topics Detection | ||
| Question Detection | ||
| Sentiment Analysis | ||
| Speaker Talk-time Analytics | ||
| Team Analytics | ||
| Topic Trackers |
Automation (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Rules Engine |
Billing (2 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AI Credits System | ||
| Invoice Payments |
Branding (0 vs 2)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Custom Branding | ||
| White Label Solution |
Business Management (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Multi-location Support |
Business Rules (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Cancellation Policies |
Collaboration (2 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Comments & Bookmarks | ||
| User Groups |
Compliance (4 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| BAA (Business Associate Agreement) | ||
| GDPR Compliance | ||
| HIPAA Compliance | ||
| SOC 2 Type II Compliance |
Configuration (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Transcript and Summary Only Mode |
Contact Management (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Contacts Management |
Customer Communication (0 vs 6)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Confirmations | ||
| Appointment Questionnaire Logic | ||
| Appointment Reminders Customization | ||
| Automated Reminders | ||
| Custom Intake Forms | ||
| SMS Notifications |
Customer Feedback (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Customer Feedback Surveys |
Customer Management (0 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Notes | ||
| Customer Communication History | ||
| Customer Database |
Data Management (0 vs 2)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Automatic Backups | ||
| Data Export |
Desktop (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Desktop App |
Documentation (2 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Edit Transcript | ||
| Expand Summary Notes |
Export (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Download Meetings |
Industry-Specific (9 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Engineering AI Apps | ||
| Finance AI Apps | ||
| Healthcare AI Apps | ||
| Marketing AI Apps | ||
| Media & Podcasting AI Apps | ||
| Recruiting AI Apps | ||
| Sales AI Apps | ||
| User Research AI Apps | ||
| Venture Capital AI Apps |
Integration (2 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| API Access | ||
| Calendar Sync | ||
| Chrome Extension | ||
| Dialers & API Integration | ||
| Video Conferencing Integration |
Localization (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Timezone Support |
Management (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Bulk Delete |
Marketing (0 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Customer Birthday Reminders | ||
| Customer Loyalty Program | ||
| Email Marketing |
Meeting Preparation (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Meeting Prep |
Mobile (1 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Mobile App |
Organization (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Channels |
Payments (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Online Payments |
Playback (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Playback Speed Control |
Real-time Assistance (3 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Live Assist | ||
| Live Transcriptions | ||
| Real-time Notes |
Recording & Transcription (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AI Notetaker Bot |
Reporting (0 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Analytics Dashboard | ||
| Revenue Reporting | ||
| Staff Performance Reports |
Resource Planning (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Resource Management |
Scheduling (0 vs 7)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Blocking | ||
| Appointment Rescheduling | ||
| Group Bookings | ||
| Online Booking Calendar | ||
| Recurring Appointments | ||
| Service Availability Windows | ||
| Waitlist Management |
Search & Analysis (2 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Meeting Search | ||
| Smart Search |
Security (2 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| End-to-End Encryption | ||
| Private Storage | ||
| Two-Factor Authentication |
Security & Administration (3 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Custom Data Retention | ||
| SCIM | ||
| SSO (Single Sign-On) |
Security & Privacy (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Zero Data Retention |
Service Management (0 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Types | ||
| Service Categories | ||
| Service Packages |
Sharing (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Soundbites |
Social Proof (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Customer Reviews |
Support (3 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Dedicated Account Manager | ||
| Dedicated Support | ||
| Onboarding Program |
Task Management (2 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Task Detection | ||
| Tasks Management |
Team Management (0 vs 4)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Multi-staff Management | ||
| Staff Availability Rules | ||
| Staff Portal | ||
| Staff Scheduling |
Transcription (5 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Audio & Video File Support | ||
| Auto-Language Detection | ||
| High Quality Transcription | ||
| Multi-language Mode | ||
| Speaker Recognition |
Website (0 vs 2)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Business Website | ||
| Custom Domain |
Unique Features
Only in Fireflies.ai (70)
Super Admin Role
AskFred - AI Assistant
Personal Assistant
Talk to Fireflies
AI Apps Marketplace
AI Teammates
Voice Agents
Fireflies MCP Server
AI Summaries
Conversation Intelligence
Insights Feed
Key Topics Detection
Question Detection
Sentiment Analysis
Speaker Talk-time Analytics
Team Analytics
Topic Trackers
Rules Engine
AI Credits System
Invoice Payments
+ 50 more unique features
Only in Setmore (46)
Custom Branding
White Label Solution
Multi-location Support
Appointment Cancellation Policies
Appointment Confirmations
Appointment Questionnaire Logic
Appointment Reminders Customization
Automated Reminders
Custom Intake Forms
SMS Notifications
Customer Feedback Surveys
Appointment Notes
Customer Communication History
Customer Database
Automatic Backups
Data Export
API Access
Calendar Sync
Video Conferencing Integration
Timezone Support
+ 26 more unique features
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