Fiix vs ServiceM8
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fiix offers fewer features (59 vs 87) and fewer integrations (4 vs 10). Starting price: Fiix at $45/mo vs ServiceM8 at $29/mo. Fiix has 58 unique features while ServiceM8 has 86 unique features, with 1 features in common.
| Fiix | ServiceM8 | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 59 | 87 |
| AI-Powered Features | 4 | 4 |
| Starting Price | $45/mo | $29/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 4 | 10 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| AI Smart Helpers |
AI Analytics (4 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Asset Insights | ||
| Asset Risk Predictor | ||
| Parts Forecaster | ||
| Work Order Insights |
Administration (5 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Custom Branding | ||
| Custom Workflows | ||
| Customizable Interface | ||
| Language Translation | ||
| User Certification Tracking |
Analytics (4 vs 2)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Advanced Analytics | ||
| Analytics and Reporting | ||
| Custom Analytics and Reports | ||
| Failure Codes | ||
| Job Costing | ||
| Job Profitability |
Asset Management (3 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Asset Criticality | ||
| Asset Management | ||
| Meter Readings | ||
| Rotating Assets |
Billing (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Markup Billing |
Booking (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Online Bookings |
Branding (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Photo Branding |
Calendar (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Calendar Import |
Client Management (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Job & Client History |
Communication (0 vs 9)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Booking Confirmations | ||
| Booking Reminders | ||
| Customer Feedback | ||
| Email Management | ||
| On the Way SMS | ||
| Quote Follow-up | ||
| Staff Messaging | ||
| Track My Arrival | ||
| Two-Way SMS |
Compliance (3 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Audit Trail | ||
| E-Signatures | ||
| SOC 2 Type 2 Compliance |
Core (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Job Management |
Core Management (8 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Asset Management | ||
| Calendar | ||
| Inventory Management | ||
| Multi-Asset Work Orders | ||
| Multi-Site Management | ||
| Tasks and Task Lists | ||
| Work Order Completion Controls | ||
| Work Order Management |
Data Management (1 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Database Export |
Desktop (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Mac & PC App |
Dispatch (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Dispatch Map |
Documents (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Document Scanning |
Email (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Inbox |
Forms (0 vs 4)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Electronic Forms | ||
| Forms & Certificates | ||
| PDF Fill-in | ||
| Purchased Forms |
Inspections (1 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Pass/Fail Inspection Tasks |
Integration (0 vs 5)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Accounting Integrations | ||
| Automated Supplier Import | ||
| Supplier Invoice Import | ||
| Supplier Invoice Importing | ||
| Timesheet Export |
Integrations (4 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| App Exchange | ||
| Custom API Integrations | ||
| ERP Integrations | ||
| Integration Hub |
Inventory Management (2 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Inventory Cycle Count | ||
| Tool Crib |
Invoicing (0 vs 3)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Live Invoice Statements | ||
| Progress Invoicing | ||
| Quoting & Invoicing |
Knowledge Management (0 vs 2)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Billing Knowledge | ||
| Knowledge |
Media (0 vs 3)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Notes, Photos & Videos | ||
| Photo Markup & Diagrams | ||
| Video Transcription |
Mobile (2 vs 6)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Apple CarPlay | ||
| Barcode Scanning | ||
| Mobile Access | ||
| Mobile Maintenance | ||
| Offline Access | ||
| QR and Barcode Scanning | ||
| ServiceM8 Lite for Android | ||
| Signature Capture |
Monitoring (1 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Downtime Tracking |
Navigation (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Integrated Navigation |
Network (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| ServiceM8 Network |
Notifications (2 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Advanced Notifications | ||
| Email and Push Notifications | ||
| Schedule Change Notifications |
Payments (0 vs 6)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Automated Payment Follow-ups | ||
| Credit Card Payments | ||
| Deposits | ||
| Mobile Payments | ||
| Online Card Payments | ||
| Tap to Pay on iPhone |
Phone System (0 vs 6)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| After Hours Call Routing | ||
| Call Groups | ||
| Call Recording & Transcription | ||
| Caller ID | ||
| Remote Working | ||
| ServiceM8 Phone |
Predictive Maintenance (1 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Condition-Based Maintenance Triggers |
Procurement (1 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Purchasing and RFQs |
Quoting (0 vs 4)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Bundles | ||
| Online Quote Acceptance | ||
| Proposals | ||
| Quote Options |
Reporting (1 vs 3)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Reporting | ||
| Shift GPS Report | ||
| Smart Report Helper | ||
| Standard Reports |
Routing (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Auto Routing |
Scheduling (3 vs 2)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Nested Preventive Maintenance | ||
| Preventive Maintenance Scheduler | ||
| Recurring Jobs & Maintenance Scheduling | ||
| Resource-Based Scheduling | ||
| Scheduling |
Security (7 vs 2)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| 256-bit SSL Encryption | ||
| 99.5% Uptime Guarantee | ||
| Account Activity Log | ||
| Configurable Firewall | ||
| Constant Data Backups | ||
| IP Protection | ||
| Multi-Factor Authentication | ||
| Single Sign-On | ||
| Two Step Authentication |
Signatures (0 vs 2)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Electronic Signature | ||
| Remote Client Signature |
Support (6 vs 0)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Customer Success Team | ||
| Embedded Video Tutorials | ||
| Help Center | ||
| Learning Center | ||
| The Fiixers Community | ||
| Training Webinars |
Task Management (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Checklists & Tasks |
Team Management (0 vs 3)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Activity Feed | ||
| Staff GPS & Status | ||
| Urgent Dispatch |
Templates (0 vs 2)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Email & SMS Templates | ||
| Job Templates |
Time Tracking (0 vs 4)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Auto Time Tracking | ||
| Smart Labour | ||
| Timesheets | ||
| Trip Time Tracking |
Voice Control (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Siri Shortcuts |
Web (0 vs 1)
| Feature | Fiix | ServiceM8 |
|---|---|---|
| Website & Email |
Unique Features
Only in Fiix (58)
Custom Branding
Custom Workflows
Customizable Interface
Language Translation
User Certification Tracking
Asset Insights
Asset Risk Predictor
Parts Forecaster
Work Order Insights
Advanced Analytics
Analytics and Reporting
Custom Analytics and Reports
Failure Codes
Asset Criticality
Meter Readings
Rotating Assets
Audit Trail
E-Signatures
SOC 2 Type 2 Compliance
Calendar
+ 38 more unique features
Only in ServiceM8 (86)
AI Smart Helpers
Job Costing
Job Profitability
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App
Dispatch Map
+ 66 more unique features
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