FieldEdge vs ServiceBridge
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
FieldEdge offers fewer features (44 vs 55) and more integrations (5 vs 4). Both start at Contact Sales. FieldEdge has 41 unique features while ServiceBridge has 52 unique features, with 3 features in common.
| FieldEdge | ServiceBridge | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 44 | 55 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 5 | 4 |
| Shared Features | 3 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 70% |
Feature Comparison by Category
API (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Public API |
Account Management (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| National Accounts |
Accounting Integration (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| QuickBooks Online Integration |
Analytics (0 vs 2)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Marketing ROI | ||
| Owed vs Received Payments Tracking |
Analytics & Reporting (4 vs 0)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Dashboard | ||
| Performance & Commission Tracking | ||
| Reporting | ||
| Saved Reports |
Asset Tracking (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Asset Management |
Automation (2 vs 0)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Automated Alerts | ||
| Reminders |
Billing (0 vs 3)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Past Due Invoice Notifications |
Billing & Payments (4 vs 0)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| FieldEdge Payments | ||
| Integrated Payments | ||
| Invoicing | ||
| Mobile Invoicing |
Branding (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Brand Consistency |
CRM (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Customer Management |
Communication (2 vs 2)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Customer-Facing and Private Notes | ||
| Integrated SMS Texting | ||
| Notifications | ||
| Outbound Call Recording |
Contract Management (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Service Contracts |
Customer Communication (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Customer Portal |
Customer Management (6 vs 0)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Advanced Service Agreements | ||
| Consumer Management Portal | ||
| Customer History | ||
| Customer Management | ||
| Mobile Customer Information | ||
| Service Agreements |
Customization (0 vs 2)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Custom Fields | ||
| Custom Forms & Templates |
Dispatching (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Dispatching |
Documentation (0 vs 2)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Signature Capture | ||
| Sketches and Drawings |
Fleet Management (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Vehicle Maintenance Monitoring |
Franchise Management (0 vs 3)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Integrations & Sync (1 vs 0)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| QuickBooks Integration |
Inventory Management (3 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Products & Services | ||
| Purchases | ||
| Replenishment | ||
| Warehouse Inventory Management |
Job Management (3 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Custom Forms | ||
| Tech Time Tracking | ||
| Work Orders |
Location Services (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Drop a Pin |
Location Tracking (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| GPS Tracking |
Mapping (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Integrated Map |
Media (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Mobile (3 vs 0)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| FieldEdge Mobile App | ||
| Mobile App Licenses | ||
| Mobile Work Order Creation |
Monitoring (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Real-Time Job Status |
Payment Processing (0 vs 3)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Card Reader Support | ||
| Payments | ||
| Refund Management |
Payroll (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Commissions |
Pricing (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Custom Pricing |
Project Management (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Project Management |
Quoting (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Estimates |
Reporting (0 vs 2)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Custom Reports | ||
| Invoice Report |
Reviews (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Customer Reviews |
Sales & Marketing (4 vs 0)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Lead Tracking | ||
| Marketing & Email | ||
| MarketingEdge | ||
| Prospect Tracking |
Sales & Pricing (5 vs 0)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| FieldEdge Flat Rate | ||
| Multi-Option Quotes | ||
| Pricebook & Flat Rate Pricing | ||
| Proposal Pro | ||
| Quotes |
Scheduling (0 vs 3)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Schedule Viewing | ||
| Scheduling |
Scheduling & Dispatching (4 vs 0)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Advanced Dispatching | ||
| Call Booking | ||
| Dispatch Board | ||
| Scheduling & Billing |
Security (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Roles & Permissions |
Support (3 vs 4)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Chat Support | ||
| Email Support | ||
| Field Services Academy | ||
| Help Documentation | ||
| Navigator Knowledge Base | ||
| Onboarding Specialist | ||
| Phone Support |
Sync (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Fast Syncing |
Task Management (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| To Do List |
Territory Management (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Territory Management |
Time Management (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Availability Tracking |
Time Tracking (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Timesheets |
Training (0 vs 1)
| Feature | FieldEdge | ServiceBridge |
|---|---|---|
| Training Sessions |
Unique Features
Only in FieldEdge (41)
Dashboard
Performance & Commission Tracking
Reporting
Saved Reports
Automated Alerts
Reminders
FieldEdge Payments
Integrated Payments
Mobile Invoicing
Integrated SMS Texting
Outbound Call Recording
Advanced Service Agreements
Consumer Management Portal
Customer History
Mobile Customer Information
Service Agreements
QuickBooks Integration
Purchases
Replenishment
Warehouse Inventory Management
+ 21 more unique features
Only in ServiceBridge (52)
National Accounts
QuickBooks Online Integration
Marketing ROI
Owed vs Received Payments Tracking
Public API
Asset Management
Custom Invoice Terms
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Notifications
Service Contracts
Customer Portal
Custom Fields
Custom Forms & Templates
Dispatching
Signature Capture
Sketches and Drawings
Vehicle Maintenance Monitoring
Mandated Settings
+ 32 more unique features
Want to build your own alternative to FieldEdge or ServiceBridge?
Analyze it with Reap