Zapium vs WorkWave

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Zapium offers more features (91 vs 12) and more integrations (4 vs 0). Starting price: Zapium at $16/mo vs WorkWave at Contact Sales. Zapium has 91 unique features while WorkWave has 12 unique features, with 0 features in common.

ZapiumWorkWave
CategoryField Service ManagementField Service Management
Total Features9112
AI-Powered Features112
Starting Price$16/moContact Sales
Pricing Tiers40
Integrations40
Shared Features0
Shared Integrations0
Data Quality90%30%

Feature Comparison by Category

AI (1 vs 2)

FeatureZapiumWorkWave
AI Technology
AI-Powered Checklist and Procedure Generation
Personalized Insights

Analytics (6 vs 1)

FeatureZapiumWorkWave
Asset Insights
Data Insights & Analytics
Downtime Tracking
Failure Codes
Meter Analytics
Procedure Scores
Root Cause Insights

Asset Management (7 vs 0)

FeatureZapiumWorkWave
Asset Tracking
Asset Warranty and Contract Tracking
Asset and Location Hierarchies
Monitor Asset Status
QR Code Scanning
Straight Line Depreciation
Unlimited Assets

Audit (1 vs 0)

FeatureZapiumWorkWave
Historical Logs and Activity Tracking

Automation (7 vs 0)

FeatureZapiumWorkWave
Condition-Based Maintenance Triggers
Failed Item to Work Order
Meter to Preventive Maintenance Automation
Meter to Work Order Automation
PM Escalation Workflows
Request to Work Order Automation
Workflow Automation

Collaboration (1 vs 0)

FeatureZapiumWorkWave
Real-time Communication

Contract Management (1 vs 0)

FeatureZapiumWorkWave
Contract Management

Core Software (0 vs 1)

FeatureZapiumWorkWave
CRM & ERP Software

Cost Management (1 vs 0)

FeatureZapiumWorkWave
Labor and Cost Tracking

Customer Management (1 vs 0)

FeatureZapiumWorkWave
Unlimited Customers

Customer Portal (1 vs 0)

FeatureZapiumWorkWave
Customer Portal and App

Customization (5 vs 0)

FeatureZapiumWorkWave
Custom Fields for Assets and Locations
Custom Forms and Checklist Builder
Custom Work Order Categories
Custom Work Order Fields
Custom Work Order Statuses

Document Management (1 vs 0)

FeatureZapiumWorkWave
E-sign Documents

Financial Services (0 vs 3)

FeatureZapiumWorkWave
Billing & Payments
Earned Wage Access
Financial Services

HR/Payroll (0 vs 1)

FeatureZapiumWorkWave
Timekeeping & Payroll

Integration (3 vs 0)

FeatureZapiumWorkWave
Custom Integrations
Open REST API
QuickBooks Online Integration

Inventory Management (8 vs 0)

FeatureZapiumWorkWave
Global Inventory
Inventory and Parts Management
Low-stock Alerts
Multi-Warehouse Management
Multiple Inventory Lines
Parts Inventory Tracking
Parts Requisition
Parts and Inventory Management

IoT (1 vs 0)

FeatureZapiumWorkWave
Meters and IoT Integration

Maintenance Planning (4 vs 0)

FeatureZapiumWorkWave
Meter-based Maintenance
Preventive Maintenance
Recurring Work Orders and PMs
Smart Checklists

Marketing (0 vs 1)

FeatureZapiumWorkWave
Print & Digital Marketing

Mobile (0 vs 1)

FeatureZapiumWorkWave
Mobile Operations

Mobile App (2 vs 0)

FeatureZapiumWorkWave
Mobile & Remote Access
Offline Mode

Operations (0 vs 1)

FeatureZapiumWorkWave
Routing & Scheduling

Pricing Management (1 vs 0)

FeatureZapiumWorkWave
Price Lists

Procurement (5 vs 0)

FeatureZapiumWorkWave
PO Approval Workflows
PO Request Quotes from Vendors
Single Window Quote Comparison
Unlimited Vendors
Vendor and PO Management

Reporting (6 vs 0)

FeatureZapiumWorkWave
200+ Default Reports
6 Months Analytics and Reporting Access
Auto Report Generation and Sharing
MTTR and MTBF Reports
PDF and XLS Export
Reporting & Analytics

Request Management (4 vs 0)

FeatureZapiumWorkWave
Common Email Setup for Requests
External Request Portal
QR Codes for Requests
Work Requests and Internal Requests

Sales (0 vs 1)

FeatureZapiumWorkWave
Sales & Services

Scheduling (5 vs 0)

FeatureZapiumWorkWave
AI-Powered Scheduling & Dispatching
Advanced Scheduling
Advanced Scheduling and Dispatch
Calendar-based Drag and Drop Scheduling
Competency-based Scheduling

Security (2 vs 0)

FeatureZapiumWorkWave
Custom Roles and Permissions
Single Sign-On (SSO)

Site Management (3 vs 0)

FeatureZapiumWorkWave
Location and Sites
Multi-Site Management
Unlimited Locations

Support (3 vs 0)

FeatureZapiumWorkWave
24/7 Email and Chat Support
Dedicated Account Manager
Support Center

Team Management (1 vs 0)

FeatureZapiumWorkWave
Teams and Crew Management

Time Tracking (1 vs 0)

FeatureZapiumWorkWave
User Timecards and Timesheets

Training (1 vs 0)

FeatureZapiumWorkWave
Webinars

User Management (2 vs 0)

FeatureZapiumWorkWave
Unlimited Free Requester Users
Unlimited Free View-Only Users

Work Order Management (6 vs 0)

FeatureZapiumWorkWave
Clubbed Work Orders
External Work Orders
Multi-asset Work Orders and PM
Unlimited Work Orders with Attached Images
Work Order Management
Work Order with Attached Images

Unique Features

Only in Zapium (91)

AI-Powered Checklist and Procedure Generation
Asset Insights
Downtime Tracking
Failure Codes
Meter Analytics
Procedure Scores
Root Cause Insights
Asset and Location Hierarchies
Asset Tracking
Asset Warranty and Contract Tracking
Monitor Asset Status
QR Code Scanning
Straight Line Depreciation
Unlimited Assets
Historical Logs and Activity Tracking
Condition-Based Maintenance Triggers
Failed Item to Work Order
Meter to Preventive Maintenance Automation
Meter to Work Order Automation
PM Escalation Workflows

+ 71 more unique features

Only in WorkWave (12)

AI Technology
Personalized Insights
Data Insights & Analytics
CRM & ERP Software
Billing & Payments
Earned Wage Access
Financial Services
Timekeeping & Payroll
Print & Digital Marketing
Mobile Operations
Routing & Scheduling
Sales & Services

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