Zapium vs Workiz
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Zapium offers more features (91 vs 47). Starting price: Zapium at $16/mo vs Workiz at Contact Sales. Zapium has 90 unique features while Workiz has 46 unique features, with 1 features in common.
| Zapium | Workiz | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 91 | 47 |
| AI-Powered Features | 11 | 6 |
| Starting Price | $16/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 4 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 60% |
Feature Comparison by Category
AI (1 vs 6)
| Feature | Zapium | Workiz |
|---|---|---|
| AI Answering | ||
| AI Call Insights | ||
| AI Leads Capture | ||
| AI-Powered Checklist and Procedure Generation | ||
| Genius Scheduling | ||
| Smart Messaging | ||
| Workiz Genius AI |
Administration (0 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| Advanced Permissions |
Analytics (6 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| Ad & Source Tracking | ||
| Asset Insights | ||
| Downtime Tracking | ||
| Failure Codes | ||
| Meter Analytics | ||
| Procedure Scores | ||
| Root Cause Insights |
Asset Management (7 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Asset Tracking | ||
| Asset Warranty and Contract Tracking | ||
| Asset and Location Hierarchies | ||
| Monitor Asset Status | ||
| QR Code Scanning | ||
| Straight Line Depreciation | ||
| Unlimited Assets |
Audit (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Historical Logs and Activity Tracking |
Automation (7 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| Automations | ||
| Condition-Based Maintenance Triggers | ||
| Failed Item to Work Order | ||
| Meter to Preventive Maintenance Automation | ||
| Meter to Work Order Automation | ||
| PM Escalation Workflows | ||
| Request to Work Order Automation | ||
| Workflow Automation |
CRM (0 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| Client CRM |
Collaboration (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Real-time Communication |
Communication (0 vs 3)
| Feature | Zapium | Workiz |
|---|---|---|
| Built-in Phone & Messages | ||
| Call Recordings & Tags | ||
| On My Way |
Contract Management (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Contract Management |
Cost Management (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Labor and Cost Tracking |
Customer Management (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Unlimited Customers |
Customer Portal (1 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| Branded Client Portal | ||
| Customer Portal and App |
Customization (5 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| Custom Fields for Assets and Locations | ||
| Custom Forms and Checklist Builder | ||
| Custom Job & Client Fields | ||
| Custom Work Order Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses |
Document Management (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| E-sign Documents |
Financial (0 vs 9)
| Feature | Zapium | Workiz |
|---|---|---|
| Card Readers | ||
| Commission Management | ||
| Consumer Financing | ||
| Expense Management | ||
| Invoicing | ||
| Online Payments | ||
| Payment Processing | ||
| Tipping | ||
| Workiz Expense Card |
Integration (3 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Custom Integrations | ||
| Open REST API | ||
| QuickBooks Online Integration |
Integrations (0 vs 4)
| Feature | Zapium | Workiz |
|---|---|---|
| Angi Integration | ||
| Lead Source Integrations | ||
| QuickBooks Online Integration | ||
| Thumbtack Integration |
Inventory Management (8 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Global Inventory | ||
| Inventory and Parts Management | ||
| Low-stock Alerts | ||
| Multi-Warehouse Management | ||
| Multiple Inventory Lines | ||
| Parts Inventory Tracking | ||
| Parts Requisition | ||
| Parts and Inventory Management |
IoT (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Meters and IoT Integration |
Maintenance Planning (4 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Meter-based Maintenance | ||
| Preventive Maintenance | ||
| Recurring Work Orders and PMs | ||
| Smart Checklists |
Mobile App (2 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Mobile & Remote Access | ||
| Offline Mode |
Operations (0 vs 5)
| Feature | Zapium | Workiz |
|---|---|---|
| Checklists | ||
| Equipment Tracking | ||
| Inventory Management | ||
| Location Tracking | ||
| Service Areas |
Pricing Management (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Price Lists |
Procurement (5 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| PO Approval Workflows | ||
| PO Request Quotes from Vendors | ||
| Purchase Orders | ||
| Single Window Quote Comparison | ||
| Unlimited Vendors | ||
| Vendor and PO Management |
Project Management (0 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| Multi-day Projects |
Reporting (6 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| 200+ Default Reports | ||
| 6 Months Analytics and Reporting Access | ||
| Advanced Reporting | ||
| Auto Report Generation and Sharing | ||
| MTTR and MTBF Reports | ||
| PDF and XLS Export | ||
| Reporting & Analytics |
Request Management (4 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Common Email Setup for Requests | ||
| External Request Portal | ||
| QR Codes for Requests | ||
| Work Requests and Internal Requests |
Sales (0 vs 6)
| Feature | Zapium | Workiz |
|---|---|---|
| Estimates & Proposals | ||
| Online Booking | ||
| Price Book | ||
| Reserve with Google | ||
| Sales Proposals | ||
| Service Plans |
Scheduling (5 vs 2)
| Feature | Zapium | Workiz |
|---|---|---|
| AI-Powered Scheduling & Dispatching | ||
| Advanced Scheduling | ||
| Advanced Scheduling and Dispatch | ||
| Calendar-based Drag and Drop Scheduling | ||
| Competency-based Scheduling | ||
| Multi-day Jobs | ||
| Scheduling & Dispatching |
Security (2 vs 1)
| Feature | Zapium | Workiz |
|---|---|---|
| Call Masking | ||
| Custom Roles and Permissions | ||
| Single Sign-On (SSO) |
Site Management (3 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Location and Sites | ||
| Multi-Site Management | ||
| Unlimited Locations |
Support (3 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| 24/7 Email and Chat Support | ||
| Dedicated Account Manager | ||
| Support Center |
Team Management (1 vs 2)
| Feature | Zapium | Workiz |
|---|---|---|
| Mobile App | ||
| Subcontractors | ||
| Teams and Crew Management |
Time Tracking (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| User Timecards and Timesheets |
Training (1 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Webinars |
User Management (2 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Unlimited Free Requester Users | ||
| Unlimited Free View-Only Users |
Work Order Management (6 vs 0)
| Feature | Zapium | Workiz |
|---|---|---|
| Clubbed Work Orders | ||
| External Work Orders | ||
| Multi-asset Work Orders and PM | ||
| Unlimited Work Orders with Attached Images | ||
| Work Order Management | ||
| Work Order with Attached Images |
Unique Features
Only in Zapium (90)
AI-Powered Checklist and Procedure Generation
Asset Insights
Downtime Tracking
Failure Codes
Meter Analytics
Procedure Scores
Root Cause Insights
Asset and Location Hierarchies
Asset Tracking
Asset Warranty and Contract Tracking
Monitor Asset Status
QR Code Scanning
Straight Line Depreciation
Unlimited Assets
Historical Logs and Activity Tracking
Condition-Based Maintenance Triggers
Failed Item to Work Order
Meter to Preventive Maintenance Automation
Meter to Work Order Automation
PM Escalation Workflows
+ 70 more unique features
Only in Workiz (46)
Advanced Permissions
AI Answering
AI Call Insights
AI Leads Capture
Genius Scheduling
Smart Messaging
Workiz Genius AI
Ad & Source Tracking
Automations
Built-in Phone & Messages
Call Recordings & Tags
On My Way
Client CRM
Branded Client Portal
Custom Job & Client Fields
Card Readers
Commission Management
Consumer Financing
Expense Management
Invoicing
+ 26 more unique features
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