Zapium vs FieldEdge
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Zapium offers more features (91 vs 44) and fewer integrations (4 vs 5). Starting price: Zapium at $16/mo vs FieldEdge at Contact Sales. Zapium has 91 unique features while FieldEdge has 44 unique features, with 0 features in common.
| Zapium | FieldEdge | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 91 | 44 |
| AI-Powered Features | 11 | 0 |
| Starting Price | $16/mo | Contact Sales |
| Pricing Tiers | 4 | 3 |
| Integrations | 4 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 80% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| AI-Powered Checklist and Procedure Generation |
Analytics (6 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Asset Insights | ||
| Downtime Tracking | ||
| Failure Codes | ||
| Meter Analytics | ||
| Procedure Scores | ||
| Root Cause Insights |
Analytics & Reporting (0 vs 4)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Dashboard | ||
| Performance & Commission Tracking | ||
| Reporting | ||
| Saved Reports |
Asset Management (7 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Asset Tracking | ||
| Asset Warranty and Contract Tracking | ||
| Asset and Location Hierarchies | ||
| Monitor Asset Status | ||
| QR Code Scanning | ||
| Straight Line Depreciation | ||
| Unlimited Assets |
Audit (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Historical Logs and Activity Tracking |
Automation (7 vs 2)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Automated Alerts | ||
| Condition-Based Maintenance Triggers | ||
| Failed Item to Work Order | ||
| Meter to Preventive Maintenance Automation | ||
| Meter to Work Order Automation | ||
| PM Escalation Workflows | ||
| Reminders | ||
| Request to Work Order Automation | ||
| Workflow Automation |
Billing & Payments (0 vs 4)
| Feature | Zapium | FieldEdge |
|---|---|---|
| FieldEdge Payments | ||
| Integrated Payments | ||
| Invoicing | ||
| Mobile Invoicing |
Collaboration (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Real-time Communication |
Communication (0 vs 2)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Integrated SMS Texting | ||
| Outbound Call Recording |
Contract Management (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Contract Management |
Cost Management (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Labor and Cost Tracking |
Customer Management (1 vs 6)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Advanced Service Agreements | ||
| Consumer Management Portal | ||
| Customer History | ||
| Customer Management | ||
| Mobile Customer Information | ||
| Service Agreements | ||
| Unlimited Customers |
Customer Portal (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Customer Portal and App |
Customization (5 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Custom Fields for Assets and Locations | ||
| Custom Forms and Checklist Builder | ||
| Custom Work Order Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses |
Document Management (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| E-sign Documents |
Integration (3 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Custom Integrations | ||
| Open REST API | ||
| QuickBooks Online Integration |
Integrations & Sync (0 vs 1)
| Feature | Zapium | FieldEdge |
|---|---|---|
| QuickBooks Integration |
Inventory Management (8 vs 3)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Global Inventory | ||
| Inventory and Parts Management | ||
| Low-stock Alerts | ||
| Multi-Warehouse Management | ||
| Multiple Inventory Lines | ||
| Parts Inventory Tracking | ||
| Parts Requisition | ||
| Parts and Inventory Management | ||
| Purchases | ||
| Replenishment | ||
| Warehouse Inventory Management |
IoT (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Meters and IoT Integration |
Job Management (0 vs 3)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Custom Forms | ||
| Tech Time Tracking | ||
| Work Orders |
Maintenance Planning (4 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Meter-based Maintenance | ||
| Preventive Maintenance | ||
| Recurring Work Orders and PMs | ||
| Smart Checklists |
Mobile (0 vs 3)
| Feature | Zapium | FieldEdge |
|---|---|---|
| FieldEdge Mobile App | ||
| Mobile App Licenses | ||
| Mobile Work Order Creation |
Mobile App (2 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Mobile & Remote Access | ||
| Offline Mode |
Pricing Management (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Price Lists |
Procurement (5 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| PO Approval Workflows | ||
| PO Request Quotes from Vendors | ||
| Single Window Quote Comparison | ||
| Unlimited Vendors | ||
| Vendor and PO Management |
Reporting (6 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| 200+ Default Reports | ||
| 6 Months Analytics and Reporting Access | ||
| Auto Report Generation and Sharing | ||
| MTTR and MTBF Reports | ||
| PDF and XLS Export | ||
| Reporting & Analytics |
Request Management (4 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Common Email Setup for Requests | ||
| External Request Portal | ||
| QR Codes for Requests | ||
| Work Requests and Internal Requests |
Sales & Marketing (0 vs 4)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Lead Tracking | ||
| Marketing & Email | ||
| MarketingEdge | ||
| Prospect Tracking |
Sales & Pricing (0 vs 5)
| Feature | Zapium | FieldEdge |
|---|---|---|
| FieldEdge Flat Rate | ||
| Multi-Option Quotes | ||
| Pricebook & Flat Rate Pricing | ||
| Proposal Pro | ||
| Quotes |
Scheduling (5 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| AI-Powered Scheduling & Dispatching | ||
| Advanced Scheduling | ||
| Advanced Scheduling and Dispatch | ||
| Calendar-based Drag and Drop Scheduling | ||
| Competency-based Scheduling |
Scheduling & Dispatching (0 vs 4)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Advanced Dispatching | ||
| Call Booking | ||
| Dispatch Board | ||
| Scheduling & Billing |
Security (2 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Custom Roles and Permissions | ||
| Single Sign-On (SSO) |
Site Management (3 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Location and Sites | ||
| Multi-Site Management | ||
| Unlimited Locations |
Support (3 vs 3)
| Feature | Zapium | FieldEdge |
|---|---|---|
| 24/7 Email and Chat Support | ||
| Dedicated Account Manager | ||
| Field Services Academy | ||
| Navigator Knowledge Base | ||
| Onboarding Specialist | ||
| Support Center |
Team Management (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Teams and Crew Management |
Time Tracking (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| User Timecards and Timesheets |
Training (1 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Webinars |
User Management (2 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Unlimited Free Requester Users | ||
| Unlimited Free View-Only Users |
Work Order Management (6 vs 0)
| Feature | Zapium | FieldEdge |
|---|---|---|
| Clubbed Work Orders | ||
| External Work Orders | ||
| Multi-asset Work Orders and PM | ||
| Unlimited Work Orders with Attached Images | ||
| Work Order Management | ||
| Work Order with Attached Images |
Unique Features
Only in Zapium (91)
AI-Powered Checklist and Procedure Generation
Asset Insights
Downtime Tracking
Failure Codes
Meter Analytics
Procedure Scores
Root Cause Insights
Asset and Location Hierarchies
Asset Tracking
Asset Warranty and Contract Tracking
Monitor Asset Status
QR Code Scanning
Straight Line Depreciation
Unlimited Assets
Historical Logs and Activity Tracking
Condition-Based Maintenance Triggers
Failed Item to Work Order
Meter to Preventive Maintenance Automation
Meter to Work Order Automation
PM Escalation Workflows
+ 71 more unique features
Only in FieldEdge (44)
Dashboard
Performance & Commission Tracking
Reporting
Saved Reports
Automated Alerts
Reminders
FieldEdge Payments
Integrated Payments
Invoicing
Mobile Invoicing
Integrated SMS Texting
Outbound Call Recording
Advanced Service Agreements
Consumer Management Portal
Customer History
Customer Management
Mobile Customer Information
Service Agreements
QuickBooks Integration
Purchases
+ 24 more unique features
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