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FieldAware vs ServiceM8

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

FieldAware offers fewer features (22 vs 87) and fewer integrations (5 vs 10). Starting price: FieldAware at Contact Sales vs ServiceM8 at $29/mo. FieldAware has 22 unique features while ServiceM8 has 87 unique features, with 0 features in common.

FieldAwareServiceM8
CategoryField Service ManagementField Service Management
Total Features2287
AI-Powered Features04
Starting PriceContact Sales$29/mo
Pricing Tiers05
Integrations510
Shared Features0
Shared Integrations0
Data Quality50%95%

Feature Comparison by Category

AI (0 vs 1)

FeatureFieldAwareServiceM8
AI Smart Helpers

Analytics (0 vs 2)

FeatureFieldAwareServiceM8
Job Costing
Job Profitability

Analytics & Reporting (3 vs 0)

FeatureFieldAwareServiceM8
Dashboard
Enhanced Reporting
Increased Transparency

Asset Management (0 vs 1)

FeatureFieldAwareServiceM8
Asset Management

Billing (1 vs 1)

FeatureFieldAwareServiceM8
Invoicing
Markup Billing

Booking (0 vs 1)

FeatureFieldAwareServiceM8
Online Bookings

Branding (0 vs 1)

FeatureFieldAwareServiceM8
Photo Branding

Calendar (0 vs 1)

FeatureFieldAwareServiceM8
Calendar Import

Client Management (0 vs 1)

FeatureFieldAwareServiceM8
Job & Client History

Communication (0 vs 9)

FeatureFieldAwareServiceM8
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS

Core (0 vs 1)

FeatureFieldAwareServiceM8
Job Management

Customer Communication (2 vs 0)

FeatureFieldAwareServiceM8
Customer Portal
Real-Time Status Updates

Data Access (1 vs 0)

FeatureFieldAwareServiceM8
Customer and Asset Details Access

Desktop (0 vs 1)

FeatureFieldAwareServiceM8
Mac & PC App

Dispatch (0 vs 1)

FeatureFieldAwareServiceM8
Dispatch Map

Document Management (2 vs 0)

FeatureFieldAwareServiceM8
Digital Signature & Document Collection
Information Management

Documents (0 vs 1)

FeatureFieldAwareServiceM8
Document Scanning

Email (0 vs 1)

FeatureFieldAwareServiceM8
Inbox

Forms (0 vs 4)

FeatureFieldAwareServiceM8
Electronic Forms
Forms & Certificates
PDF Fill-in
Purchased Forms

Infrastructure (1 vs 0)

FeatureFieldAwareServiceM8
Cloud-Based Software

Integration (2 vs 5)

FeatureFieldAwareServiceM8
Accounting Integrations
Automated Supplier Import
Custom Integration Support
Real-Time Synchronization
Supplier Invoice Import
Supplier Invoice Importing
Timesheet Export

Inventory Management (1 vs 0)

FeatureFieldAwareServiceM8
Parts Visibility

Invoicing (0 vs 3)

FeatureFieldAwareServiceM8
Live Invoice Statements
Progress Invoicing
Quoting & Invoicing

Knowledge Management (0 vs 2)

FeatureFieldAwareServiceM8
Billing Knowledge
Knowledge

Media (0 vs 3)

FeatureFieldAwareServiceM8
Notes, Photos & Videos
Photo Markup & Diagrams
Video Transcription

Mobile (1 vs 6)

FeatureFieldAwareServiceM8
Apple CarPlay
Barcode Scanning
Mobile Access
Mobile App
Offline Access
ServiceM8 Lite for Android
Signature Capture

Navigation (0 vs 1)

FeatureFieldAwareServiceM8
Integrated Navigation

Network (0 vs 1)

FeatureFieldAwareServiceM8
ServiceM8 Network

Notifications (1 vs 1)

FeatureFieldAwareServiceM8
Custom Notifications and Alerts
Schedule Change Notifications

Payments (0 vs 6)

FeatureFieldAwareServiceM8
Automated Payment Follow-ups
Credit Card Payments
Deposits
Mobile Payments
Online Card Payments
Tap to Pay on iPhone

Phone System (0 vs 6)

FeatureFieldAwareServiceM8
After Hours Call Routing
Call Groups
Call Recording & Transcription
Caller ID
Remote Working
ServiceM8 Phone

Quoting (1 vs 4)

FeatureFieldAwareServiceM8
Bundles
Job Quoting
Online Quote Acceptance
Proposals
Quote Options

Reporting (0 vs 3)

FeatureFieldAwareServiceM8
Reporting
Shift GPS Report
Smart Report Helper

Routing (0 vs 1)

FeatureFieldAwareServiceM8
Auto Routing

Scheduling (3 vs 2)

FeatureFieldAwareServiceM8
Dynamic Crew Assignment
Recurring Jobs & Maintenance Scheduling
Schedule & Dispatch
Scheduling
Smart Scheduler

Security (1 vs 2)

FeatureFieldAwareServiceM8
Account Activity Log
SOC 2 Compliance
Two Step Authentication

Signatures (0 vs 2)

FeatureFieldAwareServiceM8
Electronic Signature
Remote Client Signature

Task Management (0 vs 1)

FeatureFieldAwareServiceM8
Checklists & Tasks

Team Management (0 vs 3)

FeatureFieldAwareServiceM8
Activity Feed
Staff GPS & Status
Urgent Dispatch

Templates (0 vs 2)

FeatureFieldAwareServiceM8
Email & SMS Templates
Job Templates

Time Tracking (0 vs 4)

FeatureFieldAwareServiceM8
Auto Time Tracking
Smart Labour
Timesheets
Trip Time Tracking

Visibility (1 vs 0)

FeatureFieldAwareServiceM8
Job and Worker Status Visibility

Voice Control (0 vs 1)

FeatureFieldAwareServiceM8
Siri Shortcuts

Web (0 vs 1)

FeatureFieldAwareServiceM8
Website & Email

Work Order Management (1 vs 0)

FeatureFieldAwareServiceM8
All-in-One Work Order Management

Unique Features

Only in FieldAware (22)

Dashboard
Enhanced Reporting
Increased Transparency
Invoicing
Customer Portal
Real-Time Status Updates
Customer and Asset Details Access
Digital Signature & Document Collection
Information Management
Cloud-Based Software
Custom Integration Support
Real-Time Synchronization
Parts Visibility
Mobile App
Custom Notifications and Alerts
Job Quoting
Dynamic Crew Assignment
Schedule & Dispatch
Smart Scheduler
SOC 2 Compliance

+ 2 more unique features

Only in ServiceM8 (87)

AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App

+ 67 more unique features

View FieldAware details View ServiceM8 details FieldAware alternatives ServiceM8 alternatives

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