Fathom vs Responsive
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fathom offers fewer features (36 vs 73) and fewer integrations (5 vs 6). Starting price: Fathom at $19/mo vs Responsive at Contact Sales. Fathom has 34 unique features while Responsive has 71 unique features, with 2 features in common.
| Fathom | Responsive | |
|---|---|---|
| Category | Sales Engagement | Sales Engagement |
| Total Features | 36 | 73 |
| AI-Powered Features | 13 | 14 |
| Starting Price | $19/mo | Contact Sales |
| Pricing Tiers | 4 | 4 |
| Integrations | 5 | 6 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (0 vs 11)
| Feature | Fathom | Responsive |
|---|---|---|
| AI Agent Studio | ||
| AI-powered Content Generation | ||
| AI-powered Editing | ||
| Analysis Agent | ||
| Ask | ||
| Collaborator Recommendations | ||
| Executive Summary Agent | ||
| Fit Analysis Agent | ||
| Omnichannel Answering Agent | ||
| Responsive AI Agents | ||
| Smart Search |
AI Insights (7 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| AI Follow-up Emails | ||
| AI-Generated Action Items | ||
| Advanced Summaries | ||
| Ask Fathom (Conversational AI) | ||
| Basic Summaries | ||
| Custom Meeting Bot | ||
| Instant AI Call Summaries |
Administration (0 vs 8)
| Feature | Fathom | Responsive |
|---|---|---|
| Admin and Reporting | ||
| Automated Account Provisioning | ||
| Business Units | ||
| Custom User Roles | ||
| Customer Email Domain | ||
| Sandbox | ||
| System Admin Fallback | ||
| User Merge |
Analysis (0 vs 3)
| Feature | Fathom | Responsive |
|---|---|---|
| Requirements Analysis | ||
| Survey for Fit Analysis | ||
| TRACE Score |
Analytics (2 vs 1)
| Feature | Fathom | Responsive |
|---|---|---|
| AI Scorecards | ||
| BI Tools | ||
| Coaching Metrics |
CRM Integration (2 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Customer View | ||
| Deal View |
Collaboration (4 vs 2)
| Feature | Fathom | Responsive |
|---|---|---|
| Collaboration Tools | ||
| Comments & Mentions | ||
| Team Folders | ||
| Team Playlists | ||
| Team Workspace | ||
| User Management & Collaboration |
Content Management (1 vs 5)
| Feature | Fathom | Responsive |
|---|---|---|
| Clips and Playlists | ||
| Content Library | ||
| Intake Request Lookup | ||
| Library Management | ||
| LookUp | ||
| Templates & Export |
Data Management (0 vs 5)
| Feature | Fathom | Responsive |
|---|---|---|
| Data Egress | ||
| Data Feed | ||
| Data Retention Policies | ||
| Scheduled Backups | ||
| Standard Data Migration |
Developer (0 vs 1)
| Feature | Fathom | Responsive |
|---|---|---|
| Developer Tools |
Document Management (0 vs 1)
| Feature | Fathom | Responsive |
|---|---|---|
| eSignature |
Infrastructure (0 vs 2)
| Feature | Fathom | Responsive |
|---|---|---|
| Cloud Hosting Options | ||
| GovCloud/Dedicated Cloud Options |
Integration (5 vs 9)
| Feature | Fathom | Responsive |
|---|---|---|
| API Connector | ||
| Automation Integrations | ||
| CRM Integration | ||
| CRM Syncs | ||
| Cloud Storage Integration | ||
| Directory Integrations | ||
| External Data Sources | ||
| Field Sync | ||
| Integration Connectors | ||
| Premium Connectors | ||
| Public API | ||
| Slack & Teams Integration | ||
| Slack Integration | ||
| Support Desk Integration |
Localization (0 vs 2)
| Feature | Fathom | Responsive |
|---|---|---|
| Content Translation | ||
| Multilingual UI |
Project Management (0 vs 2)
| Feature | Fathom | Responsive |
|---|---|---|
| Guided Projects | ||
| Response Projects |
Recording (3 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Call Downloads | ||
| Unlimited Call Storage | ||
| Unlimited Recordings |
Reporting (0 vs 4)
| Feature | Fathom | Responsive |
|---|---|---|
| Custom Report Builder | ||
| Event Reporting | ||
| Executive Dashboard | ||
| Standard Reports |
Sales (0 vs 1)
| Feature | Fathom | Responsive |
|---|---|---|
| Sales Enablement Tools |
Search & Discovery (4 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| AI Search Alerts | ||
| Attendee and Keyword Search | ||
| Global Team Search | ||
| Keyword Alerts |
Security (3 vs 8)
| Feature | Fathom | Responsive |
|---|---|---|
| 256-bit Encryption | ||
| Advanced Security Controls | ||
| Custom Data Retention Policies | ||
| Customer Managed Encryption Key | ||
| Domain Validation | ||
| Multi-factor Authentication | ||
| SAML-based SSO | ||
| SOC 2 Type 2 Compliance | ||
| Single Sign-On (SSO) | ||
| Single Sign-on (SSO) | ||
| Trust Center |
Services (0 vs 1)
| Feature | Fathom | Responsive |
|---|---|---|
| Professional Services |
Settings (2 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Custom Bot Name | ||
| Disable In-Meeting Banner |
Support (1 vs 7)
| Feature | Fathom | Responsive |
|---|---|---|
| Help & Learning Content | ||
| Premium Onboarding | ||
| Premium Support | ||
| Professional Services | ||
| Responsive Academy | ||
| Responsive Community | ||
| Standard Support Package | ||
| Web-based Ticketing |
Transcription (2 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Customized Transcription Vocabulary | ||
| Unlimited Transcriptions |
Unique Features
Only in Fathom (34)
Advanced Summaries
AI Follow-up Emails
AI-Generated Action Items
Ask Fathom (Conversational AI)
Basic Summaries
Custom Meeting Bot
Instant AI Call Summaries
AI Scorecards
Coaching Metrics
Comments & Mentions
Team Folders
Team Playlists
Team Workspace
Clips and Playlists
Customer View
Deal View
Automation Integrations
CRM Syncs
Field Sync
Public API
+ 14 more unique features
Only in Responsive (71)
Admin and Reporting
Automated Account Provisioning
Business Units
Custom User Roles
Customer Email Domain
Sandbox
System Admin Fallback
User Merge
AI Agent Studio
AI-powered Content Generation
AI-powered Editing
Analysis Agent
Ask
Collaborator Recommendations
Executive Summary Agent
Fit Analysis Agent
Omnichannel Answering Agent
Responsive AI Agents
Smart Search
Requirements Analysis
+ 51 more unique features
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