SaaSipedia

FacilityONE vs ServiceM8

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

FacilityONE offers fewer features (30 vs 87) and fewer integrations (0 vs 10). Starting price: FacilityONE at Contact Sales vs ServiceM8 at $29/mo. FacilityONE has 29 unique features while ServiceM8 has 86 unique features, with 1 features in common.

FacilityONEServiceM8
CategoryField Service ManagementField Service Management
Total Features3087
AI-Powered Features04
Starting PriceContact Sales$29/mo
Pricing Tiers05
Integrations010
Shared Features1
Shared Integrations0
Data Quality50%95%

Feature Comparison by Category

AI (0 vs 1)

FeatureFacilityONEServiceM8
AI Smart Helpers

Analytics (0 vs 2)

FeatureFacilityONEServiceM8
Job Costing
Job Profitability

Analytics & Reporting (5 vs 0)

FeatureFacilityONEServiceM8
Asset Optimization
Data Analytics
F1 INSIGHTS
Predictive Analytics
Reporting

Asset Management (1 vs 1)

FeatureFacilityONEServiceM8
Asset Information Access
Asset Management

Billing (0 vs 1)

FeatureFacilityONEServiceM8
Markup Billing

Billing & Finance (2 vs 0)

FeatureFacilityONEServiceM8
Billing
Invoicing

Booking (0 vs 1)

FeatureFacilityONEServiceM8
Online Bookings

Branding (0 vs 1)

FeatureFacilityONEServiceM8
Photo Branding

Calendar (0 vs 1)

FeatureFacilityONEServiceM8
Calendar Import

Client Management (0 vs 1)

FeatureFacilityONEServiceM8
Job & Client History

Communication (0 vs 9)

FeatureFacilityONEServiceM8
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS

Core (0 vs 1)

FeatureFacilityONEServiceM8
Job Management

Data Management (1 vs 0)

FeatureFacilityONEServiceM8
Centralized Data Management

Desktop (0 vs 1)

FeatureFacilityONEServiceM8
Mac & PC App

Dispatch (0 vs 1)

FeatureFacilityONEServiceM8
Dispatch Map

Documents (0 vs 1)

FeatureFacilityONEServiceM8
Document Scanning

Email (0 vs 1)

FeatureFacilityONEServiceM8
Inbox

Forms (0 vs 4)

FeatureFacilityONEServiceM8
Electronic Forms
Forms & Certificates
PDF Fill-in
Purchased Forms

Integration (0 vs 5)

FeatureFacilityONEServiceM8
Accounting Integrations
Automated Supplier Import
Supplier Invoice Import
Supplier Invoice Importing
Timesheet Export

Invoicing (0 vs 3)

FeatureFacilityONEServiceM8
Live Invoice Statements
Progress Invoicing
Quoting & Invoicing

Knowledge Management (0 vs 2)

FeatureFacilityONEServiceM8
Billing Knowledge
Knowledge

Maintenance Management (2 vs 0)

FeatureFacilityONEServiceM8
Maintenance Scheduling
Preventive Maintenance

Media (0 vs 3)

FeatureFacilityONEServiceM8
Notes, Photos & Videos
Photo Markup & Diagrams
Video Transcription

Mobile (1 vs 6)

FeatureFacilityONEServiceM8
Apple CarPlay
Barcode Scanning
Mobile Access
Mobile Facility Management
Offline Access
ServiceM8 Lite for Android
Signature Capture

Navigation (0 vs 1)

FeatureFacilityONEServiceM8
Integrated Navigation

Network (0 vs 1)

FeatureFacilityONEServiceM8
ServiceM8 Network

Notifications (0 vs 1)

FeatureFacilityONEServiceM8
Schedule Change Notifications

Payments (0 vs 6)

FeatureFacilityONEServiceM8
Automated Payment Follow-ups
Credit Card Payments
Deposits
Mobile Payments
Online Card Payments
Tap to Pay on iPhone

Phone System (0 vs 6)

FeatureFacilityONEServiceM8
After Hours Call Routing
Call Groups
Call Recording & Transcription
Caller ID
Remote Working
ServiceM8 Phone

Planning & Forecasting (4 vs 0)

FeatureFacilityONEServiceM8
F1 FORECASTS
Long-term Planning
Project Prioritization
Resource Allocation

Quoting (0 vs 4)

FeatureFacilityONEServiceM8
Bundles
Online Quote Acceptance
Proposals
Quote Options

Reporting (0 vs 3)

FeatureFacilityONEServiceM8
Reporting
Shift GPS Report
Smart Report Helper

Routing (0 vs 1)

FeatureFacilityONEServiceM8
Auto Routing

Scheduling (0 vs 2)

FeatureFacilityONEServiceM8
Recurring Jobs & Maintenance Scheduling
Scheduling

Security (0 vs 2)

FeatureFacilityONEServiceM8
Account Activity Log
Two Step Authentication

Signatures (0 vs 2)

FeatureFacilityONEServiceM8
Electronic Signature
Remote Client Signature

Space Management (4 vs 0)

FeatureFacilityONEServiceM8
Calendar Management
Event Workflows
Real-time Conflict Resolution
Space Optimization

Support & Training (1 vs 0)

FeatureFacilityONEServiceM8
F1 SUCCESS

Task Management (0 vs 1)

FeatureFacilityONEServiceM8
Checklists & Tasks

Team Management (0 vs 3)

FeatureFacilityONEServiceM8
Activity Feed
Staff GPS & Status
Urgent Dispatch

Templates (0 vs 2)

FeatureFacilityONEServiceM8
Email & SMS Templates
Job Templates

Time Tracking (0 vs 4)

FeatureFacilityONEServiceM8
Auto Time Tracking
Smart Labour
Timesheets
Trip Time Tracking

Visualization (1 vs 0)

FeatureFacilityONEServiceM8
F1 MAPS

Voice Control (0 vs 1)

FeatureFacilityONEServiceM8
Siri Shortcuts

Web (0 vs 1)

FeatureFacilityONEServiceM8
Website & Email

Work Order Management (8 vs 0)

FeatureFacilityONEServiceM8
F1 WORKS
F1 WORKS BASIC
Progress Monitoring
Task Prioritization
Work Assignment
Work Order Creation
Work Order Management
Work Order Tracking

Unique Features

Only in FacilityONE (29)

Asset Optimization
Data Analytics
F1 INSIGHTS
Predictive Analytics
Asset Information Access
Billing
Invoicing
Centralized Data Management
Maintenance Scheduling
Preventive Maintenance
Mobile Facility Management
F1 FORECASTS
Long-term Planning
Project Prioritization
Resource Allocation
Calendar Management
Event Workflows
Real-time Conflict Resolution
Space Optimization
F1 SUCCESS

+ 9 more unique features

Only in ServiceM8 (86)

AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App

+ 66 more unique features

View FacilityONE details View ServiceM8 details FacilityONE alternatives ServiceM8 alternatives

Want to build your own alternative to FacilityONE or ServiceM8?

Analyze it with Reap