EventsAir vs Request Tracker
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
EventsAir offers fewer features (62 vs 68) and fewer integrations (4 vs 7). Starting price: EventsAir at Contact Sales vs Request Tracker at Free. EventsAir has 62 unique features while Request Tracker has 68 unique features, with 0 features in common.
| EventsAir | Request Tracker | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 62 | 68 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Contact Sales | Free |
| Pricing Tiers | 3 | 2 |
| Integrations | 4 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
Access Control (0 vs 3)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Custom Roles and Permissions | ||
| Fine-Grained Rights and Access Control | ||
| Role Based Security |
Administration (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| RT Configuration in Web Admin UI |
Asset Management (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Tangible and Intangible Asset Management |
Audit & Compliance (0 vs 2)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Full Conversation History | ||
| Full Ticket Audit Trail |
Authentication (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Active Directory, SAML, and Other Authentication |
Automation (1 vs 6)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Automated Custom Templates | ||
| Automatic Ticket Assignment | ||
| Automation via Scrips and Actions | ||
| Pre-event Workflow Automation | ||
| Scheduled Tickets | ||
| Ticket Automation | ||
| Ticket Escalations |
Branding (2 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Custom Domains | ||
| White Labeling |
Budgeting (1 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Budget Creation and Management |
Change Management (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Change Management |
Check-in (2 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Event Check-in Technology | ||
| Mobile Check-in |
Collaboration (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Ticket Locking |
Communication (0 vs 2)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Live Chat | ||
| Private Internal Notes |
Communications (1 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Event Communications Dashboard |
Compliance (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| GDPR Support |
Content Management (4 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Abstract Management | ||
| Content Repurposing | ||
| Dynamic Agenda Builder | ||
| Speaker Management |
Customer Communication (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Live Chat Hosting Server |
Customer Experience (0 vs 2)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Satisfaction Surveys | ||
| Self-Service Customer Portal |
Customization (0 vs 5)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Customizable Ticket Statuses | ||
| Theme Builder for Branding | ||
| Ticket Entry Form Builder | ||
| Unlimited Custom Fields | ||
| Unlimited Customizable Queues |
Data Management (2 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Data Export | ||
| Data Import and Export | ||
| Real-time Data Synchronization |
Efficiency (2 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Event Cloning | ||
| Reusable Templates |
Email (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Rich Message Types |
Email Composer (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| WYSIWYG Editor |
Email Management (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Seamless Email Integration |
Engagement (6 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Attendee Engagement Tools | ||
| Attendee Surveys | ||
| Discussion Forum | ||
| EventStream Social Feed | ||
| Gamification | ||
| Live Q&A and Polls |
Extensibility (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| RT Extensions |
File Management (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Drag and Drop Attachments |
Hosting (0 vs 3)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| AWS Image Deployment | ||
| Cloud RT Hosting | ||
| On-Premise Deployment |
Incident Management (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Incident Management with RTIR |
Infrastructure (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Scalability |
Integration (2 vs 2)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Command-Line Interface | ||
| Open API | ||
| RSS Feeds | ||
| Smart Connectors |
Integrations (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| REST 2 API + Zapier |
Knowledge Management (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Knowledge Base / Articles |
Lead Management (1 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Lead Capture and Qualification |
Localization (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Multilingual UI |
Logistics (7 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Accommodation Management | ||
| Dietary Requirements Management | ||
| Event Logistics | ||
| Floor Plan Management | ||
| Group Management | ||
| Seating and Table Allocation | ||
| Travel Management |
Marketing (2 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Custom Event Websites | ||
| Event Marketing Tools |
Mobile App (1 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Custom Mobile Event App |
Networking (3 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Event Networking | ||
| Meeting Hub | ||
| Preference-based Meeting Matching |
Notifications (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Automatic Notifications |
Organization (0 vs 2)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Ticket Priority | ||
| Ticket Tagging |
Payments (3 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Additional Payment Gateways | ||
| EventsAir Pay | ||
| Payment Processing |
Registration (2 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Dynamic Registration and Ticketing | ||
| Personalized Registration Journeys |
Reporting (2 vs 6)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Advanced Reporting | ||
| Charting Interface | ||
| Data Visualization with Charts | ||
| Engagement Tracking | ||
| Event Analytics and Reporting | ||
| Report Exports | ||
| Scheduled Reports and Dashboards | ||
| Transaction Query Builder |
SLA (0 vs 2)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Business Hours Support for SLA | ||
| SLA Management |
Search (0 vs 2)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Full Text Searching | ||
| Multiple Search Options |
Security (1 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Data Protection and Compliance | ||
| PGP and S/MIME Support |
Services (2 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Dedicated Event Delivery Specialist | ||
| Event Build Service |
Sponsor Management (2 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Sponsor Portal | ||
| Sponsor and Exhibitor Management |
Support (6 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| 24/7 Customer Support | ||
| Account Manager | ||
| Enterprise Support | ||
| On-call Senior Technical Resource | ||
| Onsite Technical Support | ||
| Remote Attendee Technical Support |
Support Services (0 vs 2)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Extension Customization Support | ||
| Workflow Design Support |
Time Management (0 vs 1)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Time Tracking |
Training (2 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Online Training Modules | ||
| Personalized Onboarding |
UI/UX (0 vs 3)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Dark Theme | ||
| Inline Edit | ||
| Responsive Theme Design |
Virtual Events (5 vs 0)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| 3D Virtual Environment | ||
| AirCast Virtual Streaming | ||
| Hybrid Event Support | ||
| Session AV Production | ||
| Virtual Event Functionality |
Workflow (0 vs 3)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Approvals | ||
| Bulk Actions | ||
| Predefined Ticket Actions |
Workflow Automation (0 vs 2)
| Feature | EventsAir | Request Tracker |
|---|---|---|
| Automated Workflows | ||
| Workflow Builder |
Unique Features
Only in EventsAir (62)
Pre-event Workflow Automation
Custom Domains
White Labeling
Budget Creation and Management
Event Check-in Technology
Mobile Check-in
Event Communications Dashboard
Abstract Management
Content Repurposing
Dynamic Agenda Builder
Speaker Management
Data Import and Export
Real-time Data Synchronization
Event Cloning
Reusable Templates
Attendee Engagement Tools
Attendee Surveys
Discussion Forum
EventStream Social Feed
Gamification
+ 42 more unique features
Only in Request Tracker (68)
Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security
RT Configuration in Web Admin UI
Tangible and Intangible Asset Management
Full Conversation History
Full Ticket Audit Trail
Active Directory, SAML, and Other Authentication
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations
Change Management
Ticket Locking
Live Chat
Private Internal Notes
GDPR Support
Live Chat Hosting Server
+ 48 more unique features
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