Eventleaf vs Request Tracker
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Eventleaf offers fewer features (58 vs 68) and fewer integrations (5 vs 7). Both start at Free. Eventleaf has 57 unique features while Request Tracker has 67 unique features, with 1 features in common.
| Eventleaf | Request Tracker | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 58 | 68 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Free | Free |
| Pricing Tiers | 4 | 2 |
| Integrations | 5 | 7 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
Access Control (0 vs 3)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Custom Roles and Permissions | ||
| Fine-Grained Rights and Access Control | ||
| Role Based Security |
Administration (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| RT Configuration in Web Admin UI |
Asset Management (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Tangible and Intangible Asset Management |
Attendee Experience (1 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Attendee Portal |
Audit & Compliance (0 vs 2)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Full Conversation History | ||
| Full Ticket Audit Trail |
Authentication (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Active Directory, SAML, and Other Authentication |
Automation (0 vs 6)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Automated Custom Templates | ||
| Automatic Ticket Assignment | ||
| Automation via Scrips and Actions | ||
| Scheduled Tickets | ||
| Ticket Automation | ||
| Ticket Escalations |
Badges (7 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Badge Design & Printing | ||
| Barcode Printing on Badges | ||
| Conditional Badge Elements | ||
| Designs by Registration Types | ||
| Fully Customizable Badge Designer | ||
| On-Site Badge Printing | ||
| Pre-Designed Badge Templates |
Billing (1 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Invoicing |
Certification (2 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Attendance Certificates | ||
| CE/PDH Credits |
Change Management (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Change Management |
Check-In (4 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Check-In App | ||
| Check-In Management | ||
| QR Code Scanning | ||
| Self Check-In Kiosk |
Collaboration (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Ticket Locking |
Communication (0 vs 2)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Live Chat | ||
| Private Internal Notes |
Communications (2 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Email & SMS Notifications | ||
| Invitations and Reminders |
Compliance (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| GDPR Support |
Customer Communication (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Live Chat Hosting Server |
Customer Experience (0 vs 2)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Satisfaction Surveys | ||
| Self-Service Customer Portal |
Customization (2 vs 5)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Customizable Ticket Statuses | ||
| Private Email & Website Domain | ||
| Theme Builder for Branding | ||
| Ticket Entry Form Builder | ||
| Unlimited Custom Fields | ||
| Unlimited Customizable Queues | ||
| White-Labeled Event App |
Data Collection (1 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Digital Signature Capture |
Data Management (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Data Export |
Email (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Rich Message Types |
Email Composer (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| WYSIWYG Editor |
Email Management (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Seamless Email Integration |
Engagement (5 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Contact Swapping | ||
| Gamification | ||
| Live Polls | ||
| Messaging & Networking | ||
| Q&A Sessions |
Event Setup (4 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Abstracts & Proposals Submission | ||
| Automatic Scheduling of Accepted Submissions | ||
| Proposal Review & Rating | ||
| Speaker & Sponsor Signup |
Exhibitor Management (5 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Exhibition Booth Sale | ||
| Exhibitor Registration | ||
| Interactive Booth Selection | ||
| Lead Notes | ||
| Lead Retrieval App |
Extensibility (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| RT Extensions |
Feedback (2 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Session Feedback | ||
| Surveys |
File Management (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Drag and Drop Attachments |
Hosting (0 vs 3)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| AWS Image Deployment | ||
| Cloud RT Hosting | ||
| On-Premise Deployment |
Incident Management (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Incident Management with RTIR |
Infrastructure (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Scalability |
Integration (2 vs 2)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| API Access | ||
| Command-Line Interface | ||
| RSS Feeds | ||
| Zapier Integration |
Integrations (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| REST 2 API + Zapier |
Knowledge Management (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Knowledge Base / Articles |
Localization (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Multilingual UI |
Marketing & Promotion (3 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Email Marketing | ||
| Event Website Creation | ||
| Social Media Promotion |
Mobile (2 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Event App for Attendees | ||
| Event Information Guide |
Notifications (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Automatic Notifications |
Organization (0 vs 2)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Ticket Priority | ||
| Ticket Tagging |
Payments (2 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Registration Fee Collection | ||
| Ticket Sales |
Registration (5 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Discounts | ||
| Event Registration | ||
| Group Registrations | ||
| Multiple Registration Paths | ||
| Waitlists |
Reporting (2 vs 6)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Advanced Reporting | ||
| Charting Interface | ||
| Data Visualization with Charts | ||
| Report Exports | ||
| Scheduled Reports and Dashboards | ||
| Session Tracking | ||
| Time Tracking | ||
| Transaction Query Builder |
SLA (0 vs 2)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Business Hours Support for SLA | ||
| SLA Management |
Search (0 vs 2)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Full Text Searching | ||
| Multiple Search Options |
Security (2 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Entry Control | ||
| PGP and S/MIME Support | ||
| Single Sign-On (SSO) |
Support (2 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| On-Site Event Support | ||
| Priority Support 24/7 |
Support Services (0 vs 2)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Extension Customization Support | ||
| Workflow Design Support |
Technical (1 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Offline Mode |
Time Management (0 vs 1)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Time Tracking |
UI/UX (0 vs 3)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Dark Theme | ||
| Inline Edit | ||
| Responsive Theme Design |
Virtual Events (1 vs 0)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Virtual Session Registration |
Workflow (0 vs 3)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Approvals | ||
| Bulk Actions | ||
| Predefined Ticket Actions |
Workflow Automation (0 vs 2)
| Feature | Eventleaf | Request Tracker |
|---|---|---|
| Automated Workflows | ||
| Workflow Builder |
Unique Features
Only in Eventleaf (57)
Attendee Portal
Badge Design & Printing
Barcode Printing on Badges
Conditional Badge Elements
Designs by Registration Types
Fully Customizable Badge Designer
On-Site Badge Printing
Pre-Designed Badge Templates
Invoicing
Attendance Certificates
CE/PDH Credits
Check-In App
Check-In Management
QR Code Scanning
Self Check-In Kiosk
Email & SMS Notifications
Invitations and Reminders
Private Email & Website Domain
White-Labeled Event App
Digital Signature Capture
+ 37 more unique features
Only in Request Tracker (67)
Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security
RT Configuration in Web Admin UI
Tangible and Intangible Asset Management
Full Conversation History
Full Ticket Audit Trail
Active Directory, SAML, and Other Authentication
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations
Change Management
Ticket Locking
Live Chat
Private Internal Notes
GDPR Support
Live Chat Hosting Server
+ 47 more unique features
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