EventCreate vs Request Tracker

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

EventCreate offers more features (77 vs 68) and fewer integrations (5 vs 7). Starting price: EventCreate at $6/mo vs Request Tracker at Free. EventCreate has 77 unique features while Request Tracker has 68 unique features, with 0 features in common.

EventCreateRequest Tracker
CategoryEvent ManagementEvent Management
Total Features7768
AI-Powered Features00
Starting Price$6/moFree
Pricing Tiers62
Integrations57
Shared Features0
Shared Integrations0
Data Quality90%90%

Feature Comparison by Category

Access Control (0 vs 3)

FeatureEventCreateRequest Tracker
Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security

Administration (0 vs 1)

FeatureEventCreateRequest Tracker
RT Configuration in Web Admin UI

Asset Management (0 vs 1)

FeatureEventCreateRequest Tracker
Tangible and Intangible Asset Management

Audit & Compliance (0 vs 2)

FeatureEventCreateRequest Tracker
Full Conversation History
Full Ticket Audit Trail

Authentication (0 vs 1)

FeatureEventCreateRequest Tracker
Active Directory, SAML, and Other Authentication

Automation (0 vs 6)

FeatureEventCreateRequest Tracker
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations

Change Management (0 vs 1)

FeatureEventCreateRequest Tracker
Change Management

Collaboration (0 vs 1)

FeatureEventCreateRequest Tracker
Ticket Locking

Communication (0 vs 2)

FeatureEventCreateRequest Tracker
Live Chat
Private Internal Notes

Compliance (0 vs 1)

FeatureEventCreateRequest Tracker
GDPR Support

Customer Communication (0 vs 1)

FeatureEventCreateRequest Tracker
Live Chat Hosting Server

Customer Experience (0 vs 2)

FeatureEventCreateRequest Tracker
Satisfaction Surveys
Self-Service Customer Portal

Customization (0 vs 5)

FeatureEventCreateRequest Tracker
Customizable Ticket Statuses
Theme Builder for Branding
Ticket Entry Form Builder
Unlimited Custom Fields
Unlimited Customizable Queues

Data Management (0 vs 1)

FeatureEventCreateRequest Tracker
Data Export

Email (0 vs 1)

FeatureEventCreateRequest Tracker
Rich Message Types

Email Composer (0 vs 1)

FeatureEventCreateRequest Tracker
WYSIWYG Editor

Email Management (0 vs 1)

FeatureEventCreateRequest Tracker
Seamless Email Integration

Event Management (10 vs 0)

FeatureEventCreateRequest Tracker
Abstract Collection
Attendee Management
Exhibitor Management
Lead Retrieval
Schedule Maker
Session Tracking
Speaker Management
Sponsor Management
Team Management
Volunteers

Extensibility (0 vs 1)

FeatureEventCreateRequest Tracker
RT Extensions

File Management (0 vs 1)

FeatureEventCreateRequest Tracker
Drag and Drop Attachments

Hosting (0 vs 3)

FeatureEventCreateRequest Tracker
AWS Image Deployment
Cloud RT Hosting
On-Premise Deployment

Incident Management (0 vs 1)

FeatureEventCreateRequest Tracker
Incident Management with RTIR

Infrastructure (1 vs 1)

FeatureEventCreateRequest Tracker
Scalability
Unlimited Bandwidth

Integration (0 vs 2)

FeatureEventCreateRequest Tracker
Command-Line Interface
RSS Feeds

Integrations (3 vs 1)

FeatureEventCreateRequest Tracker
CRM Integration
Google Analytics Integration
Integrations
REST 2 API + Zapier

Knowledge Management (0 vs 1)

FeatureEventCreateRequest Tracker
Knowledge Base / Articles

Legal (1 vs 0)

FeatureEventCreateRequest Tracker
Content Ownership

Localization (0 vs 1)

FeatureEventCreateRequest Tracker
Multilingual UI

Marketing (18 vs 0)

FeatureEventCreateRequest Tracker
Advanced SEO
Affiliate Program Tracking
Bulk Contact List Upload
Calendar Websites
Custom Calendar Themes
Custom Domain Support
Custom HTML/CSS
Event Invitations
Event Websites
Mobile-Ready Event Websites
Photo Galleries
Pre-Built Content Blocks
Private/Public Event Control
SMS/Text Messages
Shareable Event Links

Notifications (0 vs 1)

FeatureEventCreateRequest Tracker
Automatic Notifications

Organization (0 vs 2)

FeatureEventCreateRequest Tracker
Ticket Priority
Ticket Tagging

Payments (9 vs 0)

FeatureEventCreateRequest Tracker
Add-On Sales
Advanced Ticketing
Coupon Management
Credit Card Processing
Direct Deposit
Donation Collection
Multi-Currency Support
Offline Payments
Sell Tickets

Registration (12 vs 0)

FeatureEventCreateRequest Tracker
Application Forms
Custom Confirmation Pages and Emails
Custom Questions
Custom Registration Form Design
Event Registration
Meal Preference Collection
Multiple Registration Forms
Online RSVP
PDF Tickets
Registration Access Control
Registration Notifications
Survey Forms

Reporting (7 vs 6)

FeatureEventCreateRequest Tracker
Advanced Reporting
Budget Tracker
Charting Interface
Data Visualization with Charts
Device and Browser Tracking
Event Dashboard
Funnel Analysis
Influencer/VIP Tracking
Report Exports
Scheduled Reports and Dashboards
Traffic Source Analysis
Transaction Query Builder
Visitor Analytics

SLA (0 vs 2)

FeatureEventCreateRequest Tracker
Business Hours Support for SLA
SLA Management

Search (0 vs 2)

FeatureEventCreateRequest Tracker
Full Text Searching
Multiple Search Options

Security (5 vs 1)

FeatureEventCreateRequest Tracker
Automatic Backups
PCI Compliance
PGP and S/MIME Support
Privacy Controls
SSL Encryption
Security

Support (4 vs 0)

FeatureEventCreateRequest Tracker
24/7 Email Support
Dedicated Account Manager
Live Chat Support
Phone Support

Support Services (0 vs 2)

FeatureEventCreateRequest Tracker
Extension Customization Support
Workflow Design Support

Time Management (0 vs 1)

FeatureEventCreateRequest Tracker
Time Tracking

Tools (7 vs 0)

FeatureEventCreateRequest Tracker
Attendee App
Check-In App
Check-In Kiosk
Event Badges
Printer/iPad Rentals
QR Code Scanner
Seating Charts

UI/UX (0 vs 3)

FeatureEventCreateRequest Tracker
Dark Theme
Inline Edit
Responsive Theme Design

Workflow (0 vs 3)

FeatureEventCreateRequest Tracker
Approvals
Bulk Actions
Predefined Ticket Actions

Workflow Automation (0 vs 2)

FeatureEventCreateRequest Tracker
Automated Workflows
Workflow Builder

Unique Features

Only in EventCreate (77)

Abstract Collection
Attendee Management
Exhibitor Management
Lead Retrieval
Schedule Maker
Session Tracking
Speaker Management
Sponsor Management
Team Management
Volunteers
Unlimited Bandwidth
CRM Integration
Google Analytics Integration
Integrations
Content Ownership
Advanced SEO
Affiliate Program Tracking
Bulk Contact List Upload
Calendar Websites
Custom Calendar Themes

+ 57 more unique features

Only in Request Tracker (68)

Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security
RT Configuration in Web Admin UI
Tangible and Intangible Asset Management
Full Conversation History
Full Ticket Audit Trail
Active Directory, SAML, and Other Authentication
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations
Change Management
Ticket Locking
Live Chat
Private Internal Notes
GDPR Support
Live Chat Hosting Server

+ 48 more unique features

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