EventCreate vs Request Tracker
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
EventCreate offers more features (77 vs 68) and fewer integrations (5 vs 7). Starting price: EventCreate at $6/mo vs Request Tracker at Free. EventCreate has 77 unique features while Request Tracker has 68 unique features, with 0 features in common.
| EventCreate | Request Tracker | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 77 | 68 |
| AI-Powered Features | 0 | 0 |
| Starting Price | $6/mo | Free |
| Pricing Tiers | 6 | 2 |
| Integrations | 5 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
Access Control (0 vs 3)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Custom Roles and Permissions | ||
| Fine-Grained Rights and Access Control | ||
| Role Based Security |
Administration (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| RT Configuration in Web Admin UI |
Asset Management (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Tangible and Intangible Asset Management |
Audit & Compliance (0 vs 2)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Full Conversation History | ||
| Full Ticket Audit Trail |
Authentication (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Active Directory, SAML, and Other Authentication |
Automation (0 vs 6)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Automated Custom Templates | ||
| Automatic Ticket Assignment | ||
| Automation via Scrips and Actions | ||
| Scheduled Tickets | ||
| Ticket Automation | ||
| Ticket Escalations |
Change Management (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Change Management |
Collaboration (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Ticket Locking |
Communication (0 vs 2)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Live Chat | ||
| Private Internal Notes |
Compliance (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| GDPR Support |
Customer Communication (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Live Chat Hosting Server |
Customer Experience (0 vs 2)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Satisfaction Surveys | ||
| Self-Service Customer Portal |
Customization (0 vs 5)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Customizable Ticket Statuses | ||
| Theme Builder for Branding | ||
| Ticket Entry Form Builder | ||
| Unlimited Custom Fields | ||
| Unlimited Customizable Queues |
Data Management (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Data Export |
Email (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Rich Message Types |
Email Composer (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| WYSIWYG Editor |
Email Management (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Seamless Email Integration |
Event Management (10 vs 0)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Abstract Collection | ||
| Attendee Management | ||
| Exhibitor Management | ||
| Lead Retrieval | ||
| Schedule Maker | ||
| Session Tracking | ||
| Speaker Management | ||
| Sponsor Management | ||
| Team Management | ||
| Volunteers |
Extensibility (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| RT Extensions |
File Management (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Drag and Drop Attachments |
Hosting (0 vs 3)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| AWS Image Deployment | ||
| Cloud RT Hosting | ||
| On-Premise Deployment |
Incident Management (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Incident Management with RTIR |
Infrastructure (1 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Scalability | ||
| Unlimited Bandwidth |
Integration (0 vs 2)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Command-Line Interface | ||
| RSS Feeds |
Integrations (3 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| CRM Integration | ||
| Google Analytics Integration | ||
| Integrations | ||
| REST 2 API + Zapier |
Knowledge Management (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Knowledge Base / Articles |
Legal (1 vs 0)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Content Ownership |
Localization (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Multilingual UI |
Marketing (18 vs 0)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Advanced SEO | ||
| Affiliate Program Tracking | ||
| Bulk Contact List Upload | ||
| Calendar Websites | ||
| Custom Calendar Themes | ||
| Custom Domain Support | ||
| Custom HTML/CSS | ||
| Event Invitations | ||
| Event Websites | ||
| Mobile-Ready Event Websites | ||
| Photo Galleries | ||
| Pre-Built Content Blocks | ||
| Private/Public Event Control | ||
| SMS/Text Messages | ||
| Shareable Event Links |
Notifications (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Automatic Notifications |
Organization (0 vs 2)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Ticket Priority | ||
| Ticket Tagging |
Payments (9 vs 0)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Add-On Sales | ||
| Advanced Ticketing | ||
| Coupon Management | ||
| Credit Card Processing | ||
| Direct Deposit | ||
| Donation Collection | ||
| Multi-Currency Support | ||
| Offline Payments | ||
| Sell Tickets |
Registration (12 vs 0)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Application Forms | ||
| Custom Confirmation Pages and Emails | ||
| Custom Questions | ||
| Custom Registration Form Design | ||
| Event Registration | ||
| Meal Preference Collection | ||
| Multiple Registration Forms | ||
| Online RSVP | ||
| PDF Tickets | ||
| Registration Access Control | ||
| Registration Notifications | ||
| Survey Forms |
Reporting (7 vs 6)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Advanced Reporting | ||
| Budget Tracker | ||
| Charting Interface | ||
| Data Visualization with Charts | ||
| Device and Browser Tracking | ||
| Event Dashboard | ||
| Funnel Analysis | ||
| Influencer/VIP Tracking | ||
| Report Exports | ||
| Scheduled Reports and Dashboards | ||
| Traffic Source Analysis | ||
| Transaction Query Builder | ||
| Visitor Analytics |
SLA (0 vs 2)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Business Hours Support for SLA | ||
| SLA Management |
Search (0 vs 2)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Full Text Searching | ||
| Multiple Search Options |
Security (5 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Automatic Backups | ||
| PCI Compliance | ||
| PGP and S/MIME Support | ||
| Privacy Controls | ||
| SSL Encryption | ||
| Security |
Support (4 vs 0)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| 24/7 Email Support | ||
| Dedicated Account Manager | ||
| Live Chat Support | ||
| Phone Support |
Support Services (0 vs 2)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Extension Customization Support | ||
| Workflow Design Support |
Time Management (0 vs 1)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Time Tracking |
Tools (7 vs 0)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Attendee App | ||
| Check-In App | ||
| Check-In Kiosk | ||
| Event Badges | ||
| Printer/iPad Rentals | ||
| QR Code Scanner | ||
| Seating Charts |
UI/UX (0 vs 3)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Dark Theme | ||
| Inline Edit | ||
| Responsive Theme Design |
Workflow (0 vs 3)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Approvals | ||
| Bulk Actions | ||
| Predefined Ticket Actions |
Workflow Automation (0 vs 2)
| Feature | EventCreate | Request Tracker |
|---|---|---|
| Automated Workflows | ||
| Workflow Builder |
Unique Features
Only in EventCreate (77)
Abstract Collection
Attendee Management
Exhibitor Management
Lead Retrieval
Schedule Maker
Session Tracking
Speaker Management
Sponsor Management
Team Management
Volunteers
Unlimited Bandwidth
CRM Integration
Google Analytics Integration
Integrations
Content Ownership
Advanced SEO
Affiliate Program Tracking
Bulk Contact List Upload
Calendar Websites
Custom Calendar Themes
+ 57 more unique features
Only in Request Tracker (68)
Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security
RT Configuration in Web Admin UI
Tangible and Intangible Asset Management
Full Conversation History
Full Ticket Audit Trail
Active Directory, SAML, and Other Authentication
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations
Change Management
Ticket Locking
Live Chat
Private Internal Notes
GDPR Support
Live Chat Hosting Server
+ 48 more unique features
View EventCreate details View Request Tracker details EventCreate alternatives Request Tracker alternatives
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