Epicor vs Smile
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Epicor offers fewer features (33 vs 54) and more integrations (12 vs 6). Starting price: Epicor at Contact Sales vs Smile at $79/mo. Epicor has 33 unique features while Smile has 54 unique features, with 0 features in common.
| Epicor | Smile | |
|---|---|---|
| Category | Financial Management | Financial Management |
| Total Features | 33 | 54 |
| AI-Powered Features | 3 | 0 |
| Starting Price | Contact Sales | $79/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 12 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 65% | 90% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| AI Agent for RFQ Workflows | ||
| Epicor Prism Business Communications | ||
| People-Centric AI |
Administration (0 vs 2)
| Feature | Epicor | Smile |
|---|---|---|
| Admin Roles | ||
| Audit Logs |
Analytics (2 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Business Intelligence | ||
| Data Analytics |
Analytics & Reporting (0 vs 10)
| Feature | Epicor | Smile |
|---|---|---|
| Analytics Page | ||
| Custom Reports | ||
| Financial Reports | ||
| Full Data Exports | ||
| Loyalty Benchmarks | ||
| Performance Benchmarks | ||
| Points & Referral Insights | ||
| Pre-built Loyalty Reports | ||
| ROI & CLV Insights | ||
| VIP & Member Segment Insights |
Automation (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| People-Centric Automation |
Checkout (0 vs 2)
| Feature | Epicor | Smile |
|---|---|---|
| Checkout Extensions | ||
| Redeem Points at Checkout |
Cloud (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Cloud Deployment |
Commerce (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Digital Commerce |
Configuration (0 vs 1)
| Feature | Epicor | Smile |
|---|---|---|
| Points Expiration |
Content (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Digital Asset Management (DAM) |
Core ERP (3 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Enterprise Resource Planning | ||
| Epicor Kinetic | ||
| Epicor Prophet 21 |
Core Features (0 vs 4)
| Feature | Epicor | Smile |
|---|---|---|
| Loyalty Hub | ||
| Points Program | ||
| Referral Program | ||
| VIP & Membership Program |
Customization (0 vs 2)
| Feature | Epicor | Smile |
|---|---|---|
| Add Smile to Store Navigation | ||
| Dedicated Loyalty Page |
Data (2 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Data Management | ||
| Product Information Management |
Developer Tools (0 vs 3)
| Feature | Epicor | Smile |
|---|---|---|
| API Access | ||
| Custom API Rate Limits | ||
| Front-end JavaScript SDK |
Development (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Low-Code/No-Code Development |
ESG (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Sustainability Solutions |
Education (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Customer Education |
Email Marketing (0 vs 1)
| Feature | Epicor | Smile |
|---|---|---|
| Klaviyo Integration |
Engagement (0 vs 1)
| Feature | Epicor | Smile |
|---|---|---|
| Nudges (On-site Reminders) |
Finance (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Financial Management |
Gamification (0 vs 1)
| Feature | Epicor | Smile |
|---|---|---|
| 10+ Ways to Earn Points |
Integration (2 vs 4)
| Feature | Epicor | Smile |
|---|---|---|
| Data Warehouse Sync | ||
| Electronic Data Interchange (EDI) | ||
| Embedded Blocks | ||
| Integration | ||
| Integrations | ||
| Shopify Metafields Sync |
Inventory (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Warehouse Management (WMS) |
Manufacturing (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Manufacturing Execution (MES) |
On-site Content (0 vs 3)
| Feature | Epicor | Smile |
|---|---|---|
| Embed Points on Account Page | ||
| Embed Points on Product Pages | ||
| Embed on Order Thank You Page |
Onboarding (0 vs 2)
| Feature | Epicor | Smile |
|---|---|---|
| Dedicated Launch Plan | ||
| White-glove Migration |
POS Integration (0 vs 1)
| Feature | Epicor | Smile |
|---|---|---|
| Shopify POS Integration |
Promotions (0 vs 2)
| Feature | Epicor | Smile |
|---|---|---|
| Points Bonus Events | ||
| Promotions Engine |
Redemption (0 vs 3)
| Feature | Epicor | Smile |
|---|---|---|
| Redeem Points for Discounts | ||
| Redeem Points for Free Products | ||
| Redeem Points for Free Shipping |
Reliability (0 vs 1)
| Feature | Epicor | Smile |
|---|---|---|
| 99.9% Historical Uptime |
Retail (2 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Epicor Propello | ||
| Retail Management Systems (RMS) |
Sales (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Configure Price Quote (CPQ) |
Security (1 vs 6)
| Feature | Epicor | Smile |
|---|---|---|
| Advanced Security | ||
| Cybersecurity | ||
| SOC-2 Compliance | ||
| Security Certification | ||
| Security Review | ||
| Shopify Plus Security | ||
| Shopify SSO |
Service (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Service Management |
Services (2 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Cloud Migrations | ||
| Professional Services |
Supply Chain (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Supply Chain Management |
Support (1 vs 4)
| Feature | Epicor | Smile |
|---|---|---|
| Account Manager | ||
| EpicCare Support | ||
| Live Chat Support | ||
| Priority Support | ||
| Quarterly Program Monitoring |
Technology (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| IoT Integration |
UI Components (0 vs 1)
| Feature | Epicor | Smile |
|---|---|---|
| Floating Loyalty Button |
Workforce (1 vs 0)
| Feature | Epicor | Smile |
|---|---|---|
| Connected Worker Platform |
Unique Features
Only in Epicor (33)
AI Agent for RFQ Workflows
Epicor Prism Business Communications
People-Centric AI
Business Intelligence
Data Analytics
People-Centric Automation
Cloud Deployment
Digital Commerce
Digital Asset Management (DAM)
Enterprise Resource Planning
Epicor Kinetic
Epicor Prophet 21
Data Management
Product Information Management
Low-Code/No-Code Development
Customer Education
Sustainability Solutions
Financial Management
Electronic Data Interchange (EDI)
Integration
+ 13 more unique features
Only in Smile (54)
Admin Roles
Audit Logs
Analytics Page
Custom Reports
Financial Reports
Full Data Exports
Loyalty Benchmarks
Performance Benchmarks
Points & Referral Insights
Pre-built Loyalty Reports
ROI & CLV Insights
VIP & Member Segment Insights
Checkout Extensions
Redeem Points at Checkout
Points Expiration
Loyalty Hub
Points Program
Referral Program
VIP & Membership Program
Add Smile to Store Navigation
+ 34 more unique features
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