eMaint vs ServiceM8
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
eMaint offers more features (132 vs 87) and fewer integrations (6 vs 10). Starting price: eMaint at $33/mo vs ServiceM8 at $29/mo. eMaint has 131 unique features while ServiceM8 has 86 unique features, with 1 features in common.
| eMaint | ServiceM8 | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 132 | 87 |
| AI-Powered Features | 0 | 4 |
| Starting Price | $33/mo | $29/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 6 | 10 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| AI Smart Helpers |
Analytics (0 vs 2)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Job Costing | ||
| Job Profitability |
Asset Management (12 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Asset Criticality | ||
| Asset Depreciation Tracking | ||
| Asset Downtime Tracking | ||
| Asset Lifecycle Management | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| File Uploads | ||
| Interactive Image Mapping | ||
| Multiple Inventory Lines | ||
| QR & Barcode Scanning | ||
| Rotating Assets | ||
| Unlimited Assets |
Asset Monitoring (2 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Downtime Tracking | ||
| Meter Readings |
Automation (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Workflow Management |
Billing (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Markup Billing |
Booking (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Online Bookings |
Branding (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Photo Branding |
Calendar (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Calendar Import |
Client Management (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Job & Client History |
Communication (0 vs 9)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Booking Confirmations | ||
| Booking Reminders | ||
| Customer Feedback | ||
| Email Management | ||
| On the Way SMS | ||
| Quote Follow-up | ||
| Staff Messaging | ||
| Track My Arrival | ||
| Two-Way SMS |
Community (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Access to eMaint Community |
Core (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Job Management |
Customization (3 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Custom Branding | ||
| Customizable Interface | ||
| Multiple Form Options |
Data Management (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Database Export |
Desktop (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Mac & PC App |
Development (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Sandbox Staging Account |
Dispatch (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Dispatch Map |
Documents (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Document Scanning |
Email (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Inbox |
Forms (0 vs 4)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Electronic Forms | ||
| Forms & Certificates | ||
| PDF Fill-in | ||
| Purchased Forms |
Infrastructure (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Hosted on AWS |
Integration (7 vs 5)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| API Capable | ||
| API Integration | ||
| Accounting Integrations | ||
| Automated Supplier Import | ||
| Connected Reliability Ecosystem | ||
| Custom API Integrations | ||
| Fluke Sensor Integration | ||
| Out-of-the-box & Custom Integrations | ||
| Software & Hardware Integrations | ||
| Supplier Invoice Import | ||
| Supplier Invoice Importing | ||
| Timesheet Export |
Inventory Management (9 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Global Inventory Management | ||
| Inventory Cycle Count Tool | ||
| Multiple Location Inventory | ||
| Parts Consumption Reporting | ||
| Parts Inventory Forecaster & Cycle Counting | ||
| Purchase Orders | ||
| Purchasing & Requisitioning | ||
| Spare Parts Inventory | ||
| Unlimited Parts and Supplies |
Invoicing (0 vs 3)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Live Invoice Statements | ||
| Progress Invoicing | ||
| Quoting & Invoicing |
Knowledge Management (0 vs 2)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Billing Knowledge | ||
| Knowledge |
Localization (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Multi-language |
Maintenance Planning (2 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Condition-Based Maintenance | ||
| Predictive Maintenance |
Media (0 vs 3)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Notes, Photos & Videos | ||
| Photo Markup & Diagrams | ||
| Video Transcription |
Mobile (2 vs 6)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Apple CarPlay | ||
| Barcode Scanning | ||
| Mobile Access | ||
| Mobile App | ||
| Offline Access | ||
| Offline Mode | ||
| ServiceM8 Lite for Android | ||
| Signature Capture |
Navigation (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Integrated Navigation |
Network (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| ServiceM8 Network |
Notifications (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Schedule Change Notifications |
Organization (2 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Global Multi-Site Management | ||
| Multi-site Management |
Payments (0 vs 6)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Automated Payment Follow-ups | ||
| Credit Card Payments | ||
| Deposits | ||
| Mobile Payments | ||
| Online Card Payments | ||
| Tap to Pay on iPhone |
Phone System (0 vs 6)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| After Hours Call Routing | ||
| Call Groups | ||
| Call Recording & Transcription | ||
| Caller ID | ||
| Remote Working | ||
| ServiceM8 Phone |
Procedures (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Advanced Procedures |
Professional Services (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Implementation Services |
Quoting (0 vs 4)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Bundles | ||
| Online Quote Acceptance | ||
| Proposals | ||
| Quote Options |
Reporting (18 vs 3)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Advanced Analytics | ||
| Advanced Reporting | ||
| Asset Downtime Reporting | ||
| Asset Insights | ||
| Custom Dashboards | ||
| Dashboard | ||
| Equipment Reliability Reports | ||
| Historical Data Exports | ||
| Itemized Time Reporting | ||
| Mean Time Between Failure (MTBF) | ||
| Multi-site Reporting | ||
| PDF & CSV Exporting | ||
| Reporting | ||
| Reporting & Analytics | ||
| Requests Analysis |
Resources (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Customer Case Studies |
Routing (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Auto Routing |
Scheduling (0 vs 2)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Recurring Jobs & Maintenance Scheduling | ||
| Scheduling |
Security (0 vs 2)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Account Activity Log | ||
| Two Step Authentication |
Security & Compliance (5 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Audit Trail | ||
| Configurable Firewall | ||
| Frequent Data Back-Ups | ||
| ISO 27001 Certified | ||
| Single Sign-On |
Signatures (0 vs 2)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Electronic Signature | ||
| Remote Client Signature |
Support (12 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Access to Customer Success Team | ||
| Chat Support | ||
| Dedicated Customer Success Manager | ||
| Dedicated Fluke Account Manager | ||
| Email Support | ||
| Fluke Expert Support & Training | ||
| Help Center | ||
| Phone Support | ||
| Senior Fluke Account Manager | ||
| Software Updates & Upgrades | ||
| Tech Support | ||
| Unlimited Helpdesk Support |
Task Management (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Checklists & Tasks |
Team Management (0 vs 3)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Activity Feed | ||
| Staff GPS & Status | ||
| Urgent Dispatch |
Templates (0 vs 2)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Email & SMS Templates | ||
| Job Templates |
Time Tracking (0 vs 4)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Auto Time Tracking | ||
| Smart Labour | ||
| Timesheets | ||
| Trip Time Tracking |
Tools (1 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| ROI Calculator |
Training (6 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| 24/7 Online Training | ||
| Experience Center Access | ||
| Fluke Annual Maintenance Conference Discount (Xcelerate) | ||
| On-Site Training | ||
| Video Tutorials | ||
| eMaint University |
Voice Control (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Siri Shortcuts |
Web (0 vs 1)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Website & Email |
Work Order Management (42 vs 0)
| Feature | eMaint | ServiceM8 |
|---|---|---|
| Advanced Notifications | ||
| Calendar View | ||
| Cloud-Based Work Orders | ||
| Complete Tasks Offline | ||
| Condition Monitoring | ||
| Custom Approval Processes | ||
| Custom Categories | ||
| Custom Escalation Notifications | ||
| Custom Labor Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| E-Signatures | ||
| Email & Push Notifications | ||
| External Work Order Requests |
Unique Features
Only in eMaint (131)
Asset Criticality
Asset Depreciation Tracking
Asset Downtime Tracking
Asset Lifecycle Management
Custom Asset Statuses
File Uploads
Interactive Image Mapping
Multiple Inventory Lines
QR & Barcode Scanning
Rotating Assets
Unlimited Assets
Downtime Tracking
Meter Readings
Workflow Management
Access to eMaint Community
Custom Branding
Customizable Interface
Multiple Form Options
Database Export
Sandbox Staging Account
+ 111 more unique features
Only in ServiceM8 (86)
AI Smart Helpers
Job Costing
Job Profitability
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App
Dispatch Map
+ 66 more unique features
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