eMaint vs Service Fusion
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
eMaint offers more features (132 vs 23) and more integrations (6 vs 4). Starting price: eMaint at $33/mo vs Service Fusion at $245/mo. eMaint has 132 unique features while Service Fusion has 23 unique features, with 0 features in common.
| eMaint | Service Fusion | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 132 | 23 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $33/mo | $245/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 6 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
Accounting (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| QuickBooks Integration |
Analytics (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Reporting |
Asset Management (12 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Asset Criticality | ||
| Asset Depreciation Tracking | ||
| Asset Downtime Tracking | ||
| Asset Lifecycle Management | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| File Uploads | ||
| Interactive Image Mapping | ||
| Multiple Inventory Lines | ||
| QR & Barcode Scanning | ||
| Rotating Assets | ||
| Unlimited Assets |
Asset Monitoring (2 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Downtime Tracking | ||
| Meter Readings |
Automation (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Workflow Management |
Billing (0 vs 2)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Invoicing & Payments | ||
| Progressive Billing & Recurring Invoicing |
CRM (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Customer Management |
Communication (0 vs 2)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Integrated Voice & Text | ||
| Text Messaging Alerts |
Community (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Access to eMaint Community |
Customer Engagement (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Customer Web Portal |
Customization (3 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Custom Branding | ||
| Customizable Interface | ||
| Multiple Form Options |
Data Management (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Database Export |
Development (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Sandbox Staging Account |
Documentation (0 vs 3)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Custom Documents | ||
| Job Photo Uploads | ||
| eSign Documents |
Financial Analysis (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Job Costing |
Fleet Tracking (0 vs 2)
| Feature | eMaint | Service Fusion |
|---|---|---|
| GPS Fleet Tracking | ||
| GPS Tracking |
Infrastructure (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Hosted on AWS |
Integration (7 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| API Capable | ||
| API Integration | ||
| Connected Reliability Ecosystem | ||
| Custom API Integrations | ||
| Fluke Sensor Integration | ||
| Open API Integration | ||
| Out-of-the-box & Custom Integrations | ||
| Software & Hardware Integrations |
Inventory (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Inventory Management |
Inventory Management (9 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Global Inventory Management | ||
| Inventory Cycle Count Tool | ||
| Multiple Location Inventory | ||
| Parts Consumption Reporting | ||
| Parts Inventory Forecaster & Cycle Counting | ||
| Purchase Orders | ||
| Purchasing & Requisitioning | ||
| Spare Parts Inventory | ||
| Unlimited Parts and Supplies |
Localization (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Multi-language |
Maintenance Planning (2 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Condition-Based Maintenance | ||
| Predictive Maintenance |
Mobile (2 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Mobile App | ||
| Offline Mode | ||
| Technician Mobile App |
Organization (2 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Global Multi-Site Management | ||
| Multi-site Management |
Payments (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Payment Processing |
Procedures (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Advanced Procedures |
Professional Services (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Implementation Services |
Project Management (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Project Management |
Quoting (0 vs 2)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Estimate Creation | ||
| Estimate Options |
Reporting (18 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Advanced Analytics | ||
| Advanced Reporting | ||
| Asset Downtime Reporting | ||
| Asset Insights | ||
| Custom Dashboards | ||
| Dashboard | ||
| Equipment Reliability Reports | ||
| Historical Data Exports | ||
| Itemized Time Reporting | ||
| Mean Time Between Failure (MTBF) | ||
| Multi-site Reporting | ||
| PDF & CSV Exporting | ||
| Reporting & Analytics | ||
| Requests Analysis | ||
| Standard Reports & Dashboards |
Resources (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Customer Case Studies |
Scheduling (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Scheduling & Dispatching |
Security & Compliance (5 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Audit Trail | ||
| Configurable Firewall | ||
| Frequent Data Back-Ups | ||
| ISO 27001 Certified | ||
| Single Sign-On |
Support (12 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Access to Customer Success Team | ||
| Chat Support | ||
| Dedicated Customer Success Manager | ||
| Dedicated Fluke Account Manager | ||
| Email Support | ||
| Fluke Expert Support & Training | ||
| Help Center | ||
| Phone Support | ||
| Senior Fluke Account Manager | ||
| Software Updates & Upgrades | ||
| Tech Support | ||
| Unlimited Helpdesk Support |
Tools (1 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| ROI Calculator |
Training (6 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| 24/7 Online Training | ||
| Experience Center Access | ||
| Fluke Annual Maintenance Conference Discount (Xcelerate) | ||
| On-Site Training | ||
| Video Tutorials | ||
| eMaint University |
VoIP (0 vs 1)
| Feature | eMaint | Service Fusion |
|---|---|---|
| ServiceCall.ai |
Work Order Management (42 vs 0)
| Feature | eMaint | Service Fusion |
|---|---|---|
| Advanced Notifications | ||
| Calendar View | ||
| Cloud-Based Work Orders | ||
| Complete Tasks Offline | ||
| Condition Monitoring | ||
| Custom Approval Processes | ||
| Custom Categories | ||
| Custom Escalation Notifications | ||
| Custom Labor Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| E-Signatures | ||
| Email & Push Notifications | ||
| External Work Order Requests |
Unique Features
Only in eMaint (132)
Asset Criticality
Asset Depreciation Tracking
Asset Downtime Tracking
Asset Lifecycle Management
Asset Management
Custom Asset Statuses
File Uploads
Interactive Image Mapping
Multiple Inventory Lines
QR & Barcode Scanning
Rotating Assets
Unlimited Assets
Downtime Tracking
Meter Readings
Workflow Management
Access to eMaint Community
Custom Branding
Customizable Interface
Multiple Form Options
Database Export
+ 112 more unique features
Only in Service Fusion (23)
QuickBooks Integration
Reporting
Invoicing & Payments
Progressive Billing & Recurring Invoicing
Integrated Voice & Text
Text Messaging Alerts
Customer Management
Customer Web Portal
Custom Documents
eSign Documents
Job Photo Uploads
Job Costing
GPS Fleet Tracking
GPS Tracking
Open API Integration
Inventory Management
Technician Mobile App
Payment Processing
Project Management
Estimate Creation
+ 3 more unique features
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