EasyVista vs Re:amaze
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
EasyVista offers fewer features (15 vs 47) and fewer integrations (0 vs 11). Starting price: EasyVista at Contact Sales vs Re:amaze at $29/mo. EasyVista has 15 unique features while Re:amaze has 47 unique features, with 0 features in common.
| EasyVista | Re:amaze | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 15 | 47 |
| AI-Powered Features | 7 | 9 |
| Starting Price | Contact Sales | $29/mo |
| Pricing Tiers | 1 | 5 |
| Integrations | 0 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 60% | 85% |
Feature Comparison by Category
AI (3 vs 5)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Conversational Capabilities | ||
| Intelligent Insights | ||
| LLM-Based Automation | ||
| Sentiment Analysis |
Analytics (0 vs 7)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Asset Management (1 vs 0)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Discovery & Inventory |
Automation (1 vs 6)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Orchestration & Automation | ||
| Order Bot | ||
| Welcome Bot | ||
| Workflows |
Collaboration (0 vs 1)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Team Presence |
Communication (0 vs 5)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Core Platform (2 vs 1)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Service Management | ||
| Shared Inbox | ||
| Unified Platform |
Cost Management (1 vs 0)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| TCO Reduction |
Customization (0 vs 2)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Forms (0 vs 1)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Contact Forms |
Implementation (1 vs 0)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| No-Code Implementation |
Integration (0 vs 3)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Email Integration | ||
| Social Media Channels | ||
| Website Integration |
Knowledge Base (0 vs 4)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Licensing (1 vs 0)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Flexible Licensing |
Marketing (0 vs 1)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Push Campaigns |
Migration (1 vs 0)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Legacy ITSM Migration |
Mobile (0 vs 1)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Mobile Apps |
Monitoring (2 vs 4)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Digital Experience Monitoring | ||
| IT Infrastructure Monitoring | ||
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek |
Organization (0 vs 3)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Productivity (0 vs 1)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Quick Answers |
Scheduling (0 vs 1)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Office Hours |
Security (0 vs 1)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Role Permissions |
Support (2 vs 0)
| Feature | EasyVista | Re:amaze |
|---|---|---|
| Customer Experience Manager Support | ||
| Remote Support |
Unique Features
Only in EasyVista (15)
Conversational Capabilities
Intelligent Insights
LLM-Based Automation
Discovery & Inventory
Orchestration & Automation
Service Management
Unified Platform
TCO Reduction
No-Code Implementation
Flexible Licensing
Legacy ITSM Migration
Digital Experience Monitoring
IT Infrastructure Monitoring
Customer Experience Manager Support
Remote Support
Only in Re:amaze (47)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 27 more unique features
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