HID EasyLobby Secure Visitor Management vs Vivantio

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

HID EasyLobby Secure Visitor Management offers fewer features (28 vs 98) and fewer integrations (1 vs 4). Starting price: HID EasyLobby Secure Visitor Management at Contact Sales vs Vivantio at $49/mo. HID EasyLobby Secure Visitor Management has 28 unique features while Vivantio has 98 unique features, with 0 features in common.

HID EasyLobby Secure Visitor ManagementVivantio
CategoryIT Service ManagementIT Service Management
Total Features2898
AI-Powered Features010
Starting PriceContact Sales$49/mo
Pricing Tiers01
Integrations14
Shared Features0
Shared Integrations0
Data Quality40%90%

Feature Comparison by Category

AI (0 vs 7)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor

Access Control (1 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Secure Visitor Management Satellite

Administration (1 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Administrator Module

Asset Management (1 vs 10)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps

Automation (0 vs 12)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
Note Templates
Round Robin Assignment
Routing Rules
Sender Tracking
Skills-based Routing
Smart Actions
Template Action Types
Ticket Templates
Workflow Designer

Badge Management (2 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Automatic Visitor Badge Printing
Badge Printing

CRM (0 vs 5)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Client Alerts
Client Categories
Client Highlight Rules
Client Management / CRM
Client SLAs

Communication (0 vs 5)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Email Signatures
Email Templates
Email Themes
Review / Reply / Forward
Rich Text History & Notes

Configuration (0 vs 3)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Email to Ticket Sender Rules
Out Of Office
Working Time Plans

Customer Portal (0 vs 11)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Anonymous SSP Access
Guided Categories
HTML & CSS
Localization
Page Editor
Self Service Portal
Self Service Portal Instances
Self Service Roles
Service Catalog
Theme Editor
Ticket Deflection

Customization (0 vs 6)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Cascading Custom Forms and Fields
Conditional Custom Forms
Conditional Custom Forms and Fields
Custom Forms & Fields
Linked Custom Fields
Multiline Custom Forms

Developer (0 vs 2)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
JavaScript Support
oData Support

Enrollment Devices (7 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Barcode Scanner
Camera Enrollment
Card Reader
Driver's License/Passport Scanner
Fingerprint Scanner
ID Scanning
Visitor Badge Printer

Feedback (0 vs 3)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
NPS/CSAT Surveys
Sentiment Surveys
Surveys

ITSM (0 vs 2)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
ITSM / ITIL Support
Service Level Management

Implementation (1 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Simple Installation

Integration (1 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Access Control Integration

Knowledge Base (0 vs 10)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Article Creation on Ticket Closure
Article Expiry
Article Templates
Article Themes
Customer Knowledge Base Feedback
Customizable Article Layout
Knowledge Base
Knowledge Base Segregation
Knowledge Management
Link Tickets to Articles

Notifications (1 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Host Notification

Pre-Registration (1 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
eAdvance Visitor Pre-Registration

Registration (6 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Guard Check-in
Receptionist Check-in
Self Check-in
Self-Registration via Tablet
Visitor Registration
eKiosk Self Registration Software

Reporting (2 vs 14)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Audit and Compliance Reports
BI Integrations
Built-in BI
Customer Portal Reports
Data Builder
Live Dashboards
Managed Data Warehouse
Quick Reports
Report Builder
Report Catalog
Reporting
Scheduled Reports
Self Service Dashboards
Self Service Reports
Track Effort

Security (0 vs 1)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Multiple IdP

Task Management (0 vs 1)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Task Management

Ticketing (0 vs 1)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Configurable Ticket Types

Tracking (3 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Lost and Found Management
Package Tracking
Visitor Tracking

User Experience (1 vs 0)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
User-Friendly Tools

Vendor Management (0 vs 1)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Third Party Management

Workspace (0 vs 4)

FeatureHID EasyLobby Secure Visitor ManagementVivantio
Customizable Columns
Multi-line Detail Screens
Personalized Workspaces
Watch List

Unique Features

Only in HID EasyLobby Secure Visitor Management (28)

Secure Visitor Management Satellite
Administrator Module
Asset Management
Automatic Visitor Badge Printing
Badge Printing
Barcode Scanner
Camera Enrollment
Card Reader
Driver's License/Passport Scanner
Fingerprint Scanner
ID Scanning
Visitor Badge Printer
Simple Installation
Access Control Integration
Host Notification
eAdvance Visitor Pre-Registration
eKiosk Self Registration Software
Guard Check-in
Receptionist Check-in
Self Check-in

+ 8 more unique features

Only in Vivantio (98)

AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing

+ 78 more unique features

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