Microsoft Dynamics 365 vs OnePageCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Microsoft Dynamics 365 offers fewer features (15 vs 86) and fewer integrations (1 vs 5). Starting price: Microsoft Dynamics 365 at Contact Sales vs OnePageCRM at $9.95/mo. Microsoft Dynamics 365 has 15 unique features while OnePageCRM has 86 unique features, with 0 features in common.
| Microsoft Dynamics 365 | OnePageCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 15 | 86 |
| AI-Powered Features | 9 | 5 |
| Starting Price | Contact Sales | $9.95/mo |
| Pricing Tiers | 0 | 2 |
| Integrations | 1 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 90% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Agentic AI Agents |
AI/CRM (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Customer Journey Personalization |
AI/Field Service (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Field Service AI |
AI/Finance (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Financial AI and Automation |
AI/Integration (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Model Context Protocol (MCP) Servers |
AI/Service (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Generative AI for Customer Service |
AI/Supply Chain (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Supply Chain Intelligence |
Account Management (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Account Switcher |
Analytics (1 vs 7)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Customer Data Platform | ||
| Deal Loss Reasons | ||
| Deal Velocity | ||
| Email Tracking | ||
| Motivational Target Widget | ||
| Reporting | ||
| Sales Forecast View | ||
| Sales KPIs Dashboard |
Analytics/AI (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Real-time Customer Insights |
Automation (1 vs 5)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Action Templates | ||
| Automation Workflows | ||
| Contact Enrichment | ||
| Email Sequences | ||
| Saved Actions | ||
| Workflow Automation |
Collaboration (0 vs 3)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Contact Assignment | ||
| Mentions and Comments | ||
| Team Activity Logs |
Communication (0 vs 4)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Call Logging | ||
| Calls and Meetings | ||
| Click-to-call Integration | ||
| Speed Dialer |
Contact Management (0 vs 17)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Account Management | ||
| Contact Filters | ||
| Contact Import/Export | ||
| Contact Printing | ||
| Contact Prioritization | ||
| Contact vCard | ||
| Custom Fields | ||
| Deleted Contact Restore | ||
| Duplicate Contact Merge | ||
| Field Section Dividers | ||
| Last Activity Filter | ||
| Mandatory Custom Fields | ||
| Network Visualization | ||
| Phone Contact Import | ||
| Relationship Management |
Content Management (0 vs 2)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Document Storage | ||
| File Storage |
Email Management (0 vs 5)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Bulk Email Send | ||
| Email History Retrieval | ||
| Email Sync | ||
| Email Templates | ||
| Shared Inbox |
Integration (2 vs 3)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| API Access | ||
| Calendar Feed Integration | ||
| Data Integration and Connectivity | ||
| IoT Integration | ||
| Webhooks Support |
Integration/Customization (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Marketplace Apps |
Lead Capture (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Business Card Scanner |
Lead Generation (0 vs 3)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Lead Capture | ||
| Lead Clipper | ||
| Web Forms |
Lead Management (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Action Stream |
Mobile (0 vs 5)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| AI Route Planner | ||
| Email Mobile Sending | ||
| Mobile Apps | ||
| Starred Contacts Mobile | ||
| Voice-to-text Notes |
Product Management (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Products and Services Catalog |
Project Management (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Delivery Pipeline |
Sales (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Sales Acceleration |
Sales Management (0 vs 9)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Commissions and Margins | ||
| Deal Import/Export | ||
| Deal Tracking | ||
| Deleted Deal Restore | ||
| Kanban Board | ||
| Multiple Pipelines | ||
| Sales Pipeline Management | ||
| Sales Quotes | ||
| Weighted Pipeline View |
Security (0 vs 4)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| AES-256 Encryption | ||
| Daily Backups | ||
| Two-factor Authentication | ||
| User Permissions |
Support (0 vs 6)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Bi-weekly Live Demos | ||
| Chat Support | ||
| Online Knowledge Base | ||
| Phone Support | ||
| Screenshare Support | ||
| Video Tooltips |
Task Management (0 vs 5)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Calendar View | ||
| Daily Email Reminders | ||
| Focus Mode | ||
| Follow-up Reminders | ||
| Next Action Assignment |
Team Management (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| User Groups |
Technology (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Mixed Reality Support |
Training (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Sales Academy |
UI/UX (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Split-pane View |
Unique Features
Only in Microsoft Dynamics 365 (15)
Agentic AI Agents
Customer Journey Personalization
Field Service AI
Financial AI and Automation
Model Context Protocol (MCP) Servers
Generative AI for Customer Service
Supply Chain Intelligence
Customer Data Platform
Real-time Customer Insights
Automation Workflows
Data Integration and Connectivity
IoT Integration
Marketplace Apps
Sales Acceleration
Mixed Reality Support
Only in OnePageCRM (86)
Account Switcher
Deal Loss Reasons
Deal Velocity
Email Tracking
Motivational Target Widget
Reporting
Sales Forecast View
Sales KPIs Dashboard
Action Templates
Contact Enrichment
Email Sequences
Saved Actions
Workflow Automation
Contact Assignment
Mentions and Comments
Team Activity Logs
Call Logging
Calls and Meetings
Click-to-call Integration
Speed Dialer
+ 66 more unique features
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