Microsoft Dynamics 365 vs OnePageCRM

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Microsoft Dynamics 365 offers fewer features (15 vs 86) and fewer integrations (1 vs 5). Starting price: Microsoft Dynamics 365 at Contact Sales vs OnePageCRM at $9.95/mo. Microsoft Dynamics 365 has 15 unique features while OnePageCRM has 86 unique features, with 0 features in common.

Microsoft Dynamics 365OnePageCRM
CategoryCRMCRM
Total Features1586
AI-Powered Features95
Starting PriceContact Sales$9.95/mo
Pricing Tiers02
Integrations15
Shared Features0
Shared Integrations0
Data Quality40%90%

Feature Comparison by Category

AI (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Agentic AI Agents

AI/CRM (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Customer Journey Personalization

AI/Field Service (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Field Service AI

AI/Finance (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Financial AI and Automation

AI/Integration (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Model Context Protocol (MCP) Servers

AI/Service (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Generative AI for Customer Service

AI/Supply Chain (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Supply Chain Intelligence

Account Management (0 vs 1)

FeatureMicrosoft Dynamics 365OnePageCRM
Account Switcher

Analytics (1 vs 7)

FeatureMicrosoft Dynamics 365OnePageCRM
Customer Data Platform
Deal Loss Reasons
Deal Velocity
Email Tracking
Motivational Target Widget
Reporting
Sales Forecast View
Sales KPIs Dashboard

Analytics/AI (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Real-time Customer Insights

Automation (1 vs 5)

FeatureMicrosoft Dynamics 365OnePageCRM
Action Templates
Automation Workflows
Contact Enrichment
Email Sequences
Saved Actions
Workflow Automation

Collaboration (0 vs 3)

FeatureMicrosoft Dynamics 365OnePageCRM
Contact Assignment
Mentions and Comments
Team Activity Logs

Communication (0 vs 4)

FeatureMicrosoft Dynamics 365OnePageCRM
Call Logging
Calls and Meetings
Click-to-call Integration
Speed Dialer

Contact Management (0 vs 17)

FeatureMicrosoft Dynamics 365OnePageCRM
Account Management
Contact Filters
Contact Import/Export
Contact Printing
Contact Prioritization
Contact vCard
Custom Fields
Deleted Contact Restore
Duplicate Contact Merge
Field Section Dividers
Last Activity Filter
Mandatory Custom Fields
Network Visualization
Phone Contact Import
Relationship Management

Content Management (0 vs 2)

FeatureMicrosoft Dynamics 365OnePageCRM
Document Storage
File Storage

Email Management (0 vs 5)

FeatureMicrosoft Dynamics 365OnePageCRM
Bulk Email Send
Email History Retrieval
Email Sync
Email Templates
Shared Inbox

Integration (2 vs 3)

FeatureMicrosoft Dynamics 365OnePageCRM
API Access
Calendar Feed Integration
Data Integration and Connectivity
IoT Integration
Webhooks Support

Integration/Customization (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Marketplace Apps

Lead Capture (0 vs 1)

FeatureMicrosoft Dynamics 365OnePageCRM
Business Card Scanner

Lead Generation (0 vs 3)

FeatureMicrosoft Dynamics 365OnePageCRM
Lead Capture
Lead Clipper
Web Forms

Lead Management (0 vs 1)

FeatureMicrosoft Dynamics 365OnePageCRM
Action Stream

Mobile (0 vs 5)

FeatureMicrosoft Dynamics 365OnePageCRM
AI Route Planner
Email Mobile Sending
Mobile Apps
Starred Contacts Mobile
Voice-to-text Notes

Product Management (0 vs 1)

FeatureMicrosoft Dynamics 365OnePageCRM
Products and Services Catalog

Project Management (0 vs 1)

FeatureMicrosoft Dynamics 365OnePageCRM
Delivery Pipeline

Sales (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Sales Acceleration

Sales Management (0 vs 9)

FeatureMicrosoft Dynamics 365OnePageCRM
Commissions and Margins
Deal Import/Export
Deal Tracking
Deleted Deal Restore
Kanban Board
Multiple Pipelines
Sales Pipeline Management
Sales Quotes
Weighted Pipeline View

Security (0 vs 4)

FeatureMicrosoft Dynamics 365OnePageCRM
AES-256 Encryption
Daily Backups
Two-factor Authentication
User Permissions

Support (0 vs 6)

FeatureMicrosoft Dynamics 365OnePageCRM
Bi-weekly Live Demos
Chat Support
Online Knowledge Base
Phone Support
Screenshare Support
Video Tooltips

Task Management (0 vs 5)

FeatureMicrosoft Dynamics 365OnePageCRM
Calendar View
Daily Email Reminders
Focus Mode
Follow-up Reminders
Next Action Assignment

Team Management (0 vs 1)

FeatureMicrosoft Dynamics 365OnePageCRM
User Groups

Technology (1 vs 0)

FeatureMicrosoft Dynamics 365OnePageCRM
Mixed Reality Support

Training (0 vs 1)

FeatureMicrosoft Dynamics 365OnePageCRM
Sales Academy

UI/UX (0 vs 1)

FeatureMicrosoft Dynamics 365OnePageCRM
Split-pane View

Unique Features

Only in Microsoft Dynamics 365 (15)

Agentic AI Agents
Customer Journey Personalization
Field Service AI
Financial AI and Automation
Model Context Protocol (MCP) Servers
Generative AI for Customer Service
Supply Chain Intelligence
Customer Data Platform
Real-time Customer Insights
Automation Workflows
Data Integration and Connectivity
IoT Integration
Marketplace Apps
Sales Acceleration
Mixed Reality Support

Only in OnePageCRM (86)

Account Switcher
Deal Loss Reasons
Deal Velocity
Email Tracking
Motivational Target Widget
Reporting
Sales Forecast View
Sales KPIs Dashboard
Action Templates
Contact Enrichment
Email Sequences
Saved Actions
Workflow Automation
Contact Assignment
Mentions and Comments
Team Activity Logs
Call Logging
Calls and Meetings
Click-to-call Integration
Speed Dialer

+ 66 more unique features

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