Brightly vs ServiceTitan
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Brightly offers fewer features (18 vs 113) and fewer integrations (1 vs 7). Both start at Contact Sales. Brightly has 17 unique features while ServiceTitan has 112 unique features, with 1 features in common.
| Brightly | ServiceTitan | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 18 | 113 |
| AI-Powered Features | 1 | 4 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 3 |
| Integrations | 1 | 7 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 73% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Atlas: AI Assistant | ||
| Titan Intelligence |
Accounting (0 vs 10)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| AR/AP Management | ||
| Accounting | ||
| Accounts Payable | ||
| Invoicing | ||
| Job Costing | ||
| Multi-Party Billing | ||
| Procure-to-Pay | ||
| Progress Billing | ||
| Three-Way Matching | ||
| Transaction Hub |
Analytics (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Predictive Analytics |
Asset Management (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Asset Lifecycle Management |
Automation (0 vs 2)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Automated Alerts | ||
| Automated Form Triggers |
Business Management (0 vs 3)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Aspire | ||
| Conduit | ||
| Multi-Tenant Management |
CRM (0 vs 4)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Atlas CRM | ||
| Customer History | ||
| Customer Relationship Management | ||
| Deal Tracking |
Communication (0 vs 4)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Automated SMS | ||
| Call Recording | ||
| Contact Center Pro | ||
| Two Way SMS |
Compliance (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Compliance Management |
Customer Experience (0 vs 4)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Client Portal | ||
| Customer Portal | ||
| Online Estimates & Proposals | ||
| Self-Service |
Data Management (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Centralized Data Management |
Dispatch & Scheduling (0 vs 5)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Dispatch | ||
| Dispatch Pro | ||
| Schedule Assistant | ||
| Scheduling | ||
| Scheduling Pro |
Field Operations (0 vs 17)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Automated Checklists | ||
| Conditional Logic Forms | ||
| Crew Management | ||
| Daily Logs | ||
| Equipment Scanning | ||
| Field Application | ||
| Field Findings | ||
| Field Pro | ||
| FieldRoutes | ||
| Fleet Pro | ||
| Forms | ||
| GPS Tracking | ||
| Optimized Routing | ||
| Real-time Technician Tracking | ||
| Service Tasking |
Financial Planning (4 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Budget Forecasting | ||
| Capital Planning | ||
| Financial Planning Support | ||
| Funding Request Validation |
Front Office (0 vs 3)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Call Booking | ||
| Job Booking | ||
| Online Booking |
HR & Payroll (0 vs 7)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Automated Commission Tracking | ||
| Automated Timesheets | ||
| Commission Tracking | ||
| Office Timesheets | ||
| Payroll Management | ||
| Prevailing Wages | ||
| Timekeeping |
Integrations (0 vs 4)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| API | ||
| Accounting APIs | ||
| Accounting Integrations | ||
| Partner Integrations |
Inventory Management (0 vs 6)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Inventory App | ||
| Materials Tracking | ||
| Purchase Orders & Inventory | ||
| Purchasing | ||
| Purchasing & Inventory | ||
| Truck Replenishment |
Maintenance (2 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Equipment Failure Prevention | ||
| Preventative Maintenance Scheduling |
Marketing (0 vs 4)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Adaptive Marketing | ||
| Atlas Marketing | ||
| Marketing | ||
| Marketing Pro |
Mobile (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Mobile CMMS App |
Operations (2 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Downtime Reduction | ||
| Resource Optimization |
Payment Processing (0 vs 4)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Financing | ||
| Integrated Financing | ||
| Online Bill Pay | ||
| Payments |
Project Management (0 vs 8)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Adjustable Capability Planning | ||
| Change Orders | ||
| Document Management | ||
| Job History | ||
| Project Financials | ||
| Project Management | ||
| Project Tracking | ||
| RFIs & Change Orders |
Reporting & Analytics (0 vs 7)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Advanced Reporting | ||
| Automated Custom Reports | ||
| Customizable Dashboards | ||
| Dashboards & Reports | ||
| Reporting | ||
| Sales Insights & Reporting | ||
| Work in Progress Reporting |
Risk Management (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Risk Minimization |
Safety (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Safety Management |
Sales (0 vs 13)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Client Specific Pricing | ||
| Customizable Memberships | ||
| Estimates | ||
| Field Estimates | ||
| Leads | ||
| Mobile Estimates | ||
| Pipeline Management | ||
| Pricebook | ||
| Pricebook Pro | ||
| Professional Presentation | ||
| Proposals | ||
| Quotes & Proposals | ||
| Sales Pro |
Sales Automation (0 vs 1)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Sales Plays |
Sales Intelligence (0 vs 1)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Convex |
Service Management (0 vs 4)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Equipment History | ||
| Equipment Management | ||
| Service Agreements | ||
| Work Order Management |
Support (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Live Chat Support |
Work Order Management (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Work Order Management |
Workflow Management (1 vs 0)
| Feature | Brightly | ServiceTitan |
|---|---|---|
| Maintenance Workflow Acceleration |
Unique Features
Only in Brightly (17)
Predictive Analytics
Asset Lifecycle Management
Compliance Management
Centralized Data Management
Budget Forecasting
Capital Planning
Financial Planning Support
Funding Request Validation
Equipment Failure Prevention
Preventative Maintenance Scheduling
Mobile CMMS App
Downtime Reduction
Resource Optimization
Risk Minimization
Safety Management
Live Chat Support
Maintenance Workflow Acceleration
Only in ServiceTitan (112)
Accounting
Accounts Payable
AR/AP Management
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
+ 92 more unique features
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