Dialpad vs Weave
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Dialpad offers more features (46 vs 37) and more integrations (30 vs 0). Starting price: Dialpad at $25/mo vs Weave at Contact Sales. Dialpad has 45 unique features while Weave has 36 unique features, with 1 features in common.
| Dialpad | Weave | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 46 | 37 |
| AI-Powered Features | 9 | 8 |
| Starting Price | $25/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 30 | 0 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 73% | 50% |
Feature Comparison by Category
AI / Analytics (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Call Intelligence |
AI / Automation (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Response Assistant |
AI / Communication (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Voicemail Transcription |
AI / Email (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Email Assistant |
AI / Messaging (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| AI Receptionist - Text |
AI / Reputation Management (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Response Assistant |
AI / Voice (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| AI Receptionist - Voice |
Access / Platform (0 vs 2)
| Feature | Dialpad | Weave |
|---|---|---|
| Desktop Application | ||
| Web Browser Access |
Administration (2 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Admin Console | ||
| Centralized Management | ||
| Multi-site Management |
Agent Tools (4 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| AI Coaching Assistant | ||
| AI-Generated Call Notes | ||
| Call Monitoring & Barge-in | ||
| Screen Pop-ups |
Analytics (5 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| AI Call Insights | ||
| Agent Performance Reports | ||
| Call Analytics Dashboard | ||
| Sentiment Analysis | ||
| Usage Reports |
Automation (1 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| IVR Builder |
Automation / Marketing (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Patient Recall |
Automation / Messaging (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Missed-Call Texts |
Automation / Payments (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Payment Reminders |
Automation / Scheduling (0 vs 2)
| Feature | Dialpad | Weave |
|---|---|---|
| Appointment Confirmations | ||
| Appointment Reminders |
Call Management (10 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| AI-Powered Call Recording & Transcription | ||
| Call Forwarding & Transfer | ||
| Call Forwarding Rules | ||
| Call Recording Search | ||
| Call Scheduling | ||
| Call Waiting | ||
| Department Routing | ||
| Do Not Disturb | ||
| Intelligent Call Routing | ||
| Voicemail Transcription |
Collaboration (2 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Presence Status | ||
| Team Availability Calendar |
Compliance (1 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Call Compliance Recording |
Contact Center (3 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Call Queue Management | ||
| Callback Queue | ||
| Contact Center Solutions |
Customization (2 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Custom Fields | ||
| Dial Pad Branding | ||
| In-Situation Settings |
Developer (1 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| REST API |
Fax (1 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Fax to Email |
Integration (1 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Telephony Interop |
Integrations (1 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| CRM Integration |
Localization (1 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Multi-language Support |
Marketing / Email (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Email Marketing |
Marketing / Messaging (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Bulk Texting and Emails |
Meetings (3 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| AI Meeting Summary | ||
| Conference Calling | ||
| Video Conferencing |
Messaging (2 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Email Integration | ||
| Team Messaging |
Messaging / Automation (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Schedule Send |
Mobile (1 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Mobile Apps |
Notifications (0 vs 2)
| Feature | Dialpad | Weave |
|---|---|---|
| Call Pop Reminders | ||
| Notification Center |
Organization / Communication (0 vs 2)
| Feature | Dialpad | Weave |
|---|---|---|
| Contacts Management | ||
| Unified Inbox |
Organization / Dashboard (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Dashboard |
Organization / Messaging (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Message Tags |
Payments (0 vs 5)
| Feature | Dialpad | Weave |
|---|---|---|
| Buy Now Pay Later | ||
| Online Bill Pay | ||
| Payment Plans | ||
| Payment Processing | ||
| Text to Pay |
Phone Management (2 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Caller ID Management | ||
| Virtual Phone Numbers |
Productivity / Communication (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Pop-Out Conversations |
Reporting / Analytics (0 vs 2)
| Feature | Dialpad | Weave |
|---|---|---|
| Analytics | ||
| Region-Specific Reporting |
Reputation Management (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Review Management |
Scheduling (0 vs 2)
| Feature | Dialpad | Weave |
|---|---|---|
| Online Scheduling | ||
| Schedule View |
Scheduling / Automation (0 vs 1)
| Feature | Dialpad | Weave |
|---|---|---|
| Schedule Pulse |
Security (3 vs 0)
| Feature | Dialpad | Weave |
|---|---|---|
| Call Barring | ||
| Call Recording Encryption | ||
| SSO & SAML |
Unique Features
Only in Dialpad (45)
Admin Console
Multi-site Management
AI Coaching Assistant
AI-Generated Call Notes
Call Monitoring & Barge-in
Screen Pop-ups
Agent Performance Reports
AI Call Insights
Call Analytics Dashboard
Sentiment Analysis
Usage Reports
IVR Builder
AI-Powered Call Recording & Transcription
Call Forwarding & Transfer
Call Forwarding Rules
Call Recording Search
Call Scheduling
Call Waiting
Department Routing
Do Not Disturb
+ 25 more unique features
Only in Weave (36)
Desktop Application
Web Browser Access
Centralized Management
Call Intelligence
Response Assistant
Email Assistant
AI Receptionist - Text
Response Assistant
AI Receptionist - Voice
Patient Recall
Missed-Call Texts
Payment Reminders
Appointment Confirmations
Appointment Reminders
In-Situation Settings
Email Marketing
Bulk Texting and Emails
Schedule Send
Call Pop Reminders
Notification Center
+ 16 more unique features
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