Dialpad vs Microsoft Teams for Education
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Dialpad offers more features (46 vs 20) and more integrations (30 vs 5). Starting price: Dialpad at $25/mo vs Microsoft Teams for Education at Free. Dialpad has 46 unique features while Microsoft Teams for Education has 20 unique features, with 0 features in common.
| Dialpad | Microsoft Teams for Education | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 46 | 20 |
| AI-Powered Features | 9 | 4 |
| Starting Price | $25/mo | Free |
| Pricing Tiers | 3 | 1 |
| Integrations | 30 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 73% | 70% |
Feature Comparison by Category
AI (0 vs 4)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Microsoft 365 Copilot Chat | ||
| Microsoft Reading Progress | ||
| Personalized Learning Tools | ||
| Reading Coach |
Accessibility (0 vs 1)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Accessibility Tools |
Administration (2 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Admin Console | ||
| Multi-site Management |
Agent Tools (4 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| AI Coaching Assistant | ||
| AI-Generated Call Notes | ||
| Call Monitoring & Barge-in | ||
| Screen Pop-ups |
Analytics (5 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| AI Call Insights | ||
| Agent Performance Reports | ||
| Call Analytics Dashboard | ||
| Sentiment Analysis | ||
| Usage Reports |
Automation (1 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| IVR Builder |
Call Management (10 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| AI-Powered Call Recording & Transcription | ||
| Call Forwarding & Transfer | ||
| Call Forwarding Rules | ||
| Call Recording Search | ||
| Call Scheduling | ||
| Call Waiting | ||
| Department Routing | ||
| Do Not Disturb | ||
| Intelligent Call Routing | ||
| Voicemail Transcription |
Collaboration (2 vs 1)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Microsoft Whiteboard | ||
| Presence Status | ||
| Team Availability Calendar |
Communication (0 vs 4)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Chat | ||
| Meeting Creation and Management | ||
| Spotlight | ||
| Video Collaboration |
Compliance (1 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Call Compliance Recording |
Contact Center (3 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Call Queue Management | ||
| Callback Queue | ||
| Contact Center Solutions |
Customization (2 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Custom Fields | ||
| Dial Pad Branding |
Developer (1 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| REST API |
Engagement (0 vs 1)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Polling |
Fax (1 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Fax to Email |
Integration (1 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Telephony Interop |
Integrations (1 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| CRM Integration |
Learning Management (0 vs 4)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Assignments | ||
| Class Materials | ||
| Learning Accelerators | ||
| Notes |
Learning Tools (0 vs 1)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Microsoft Lens |
Localization (1 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Multi-language Support |
Meetings (3 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| AI Meeting Summary | ||
| Conference Calling | ||
| Video Conferencing |
Messaging (2 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Email Integration | ||
| Team Messaging |
Mobile (1 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Mobile Apps |
Organization (0 vs 2)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Class Team Creation | ||
| Staff Team Creation |
Phone Management (2 vs 0)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Caller ID Management | ||
| Virtual Phone Numbers |
Security (3 vs 1)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Call Barring | ||
| Call Recording Encryption | ||
| SSO & SAML | ||
| Student Digital Security Controls |
Social-Emotional Learning (0 vs 1)
| Feature | Dialpad | Microsoft Teams for Education |
|---|---|---|
| Reflect |
Unique Features
Only in Dialpad (46)
Admin Console
Multi-site Management
AI Coaching Assistant
AI-Generated Call Notes
Call Monitoring & Barge-in
Screen Pop-ups
Agent Performance Reports
AI Call Insights
Call Analytics Dashboard
Sentiment Analysis
Usage Reports
IVR Builder
AI-Powered Call Recording & Transcription
Call Forwarding & Transfer
Call Forwarding Rules
Call Recording Search
Call Scheduling
Call Waiting
Department Routing
Do Not Disturb
+ 26 more unique features
Only in Microsoft Teams for Education (20)
Accessibility Tools
Microsoft 365 Copilot Chat
Microsoft Reading Progress
Personalized Learning Tools
Reading Coach
Microsoft Whiteboard
Chat
Meeting Creation and Management
Spotlight
Video Collaboration
Polling
Assignments
Class Materials
Learning Accelerators
Notes
Microsoft Lens
Class Team Creation
Staff Team Creation
Student Digital Security Controls
Reflect
View Dialpad details View Microsoft Teams for Education details Dialpad alternatives Microsoft Teams for Education alternatives
Want to build your own alternative to Dialpad or Microsoft Teams for Education?
Analyze it with Reap