Salesforce Service Cloud vs Streak
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Salesforce Service Cloud offers fewer features (34 vs 51) and fewer integrations (4 vs 13). Starting price: Salesforce Service Cloud at $25/mo vs Streak at $49/mo. Salesforce Service Cloud has 34 unique features while Streak has 51 unique features, with 0 features in common.
| Salesforce Service Cloud | Streak | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 34 | 51 |
| AI-Powered Features | 4 | 7 |
| Starting Price | $25/mo | $49/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 4 | 13 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 95% |
Feature Comparison by Category
AI (2 vs 5)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| AI Pipeline Creator | ||
| AI-Powered Chatbots | ||
| AI-Powered Deal Summaries | ||
| Artificial Intelligence | ||
| Automated Data Entry | ||
| Create Meeting Agendas with AI | ||
| Deal Q&A |
Access Control (0 vs 3)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Archived Users | ||
| Custom Roles | ||
| Roles and Permissions |
Automation (5 vs 1)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Automation | ||
| CRM Automation | ||
| Chatbots | ||
| Customer Service Automation | ||
| Intelligent Workflows | ||
| Workflow Automation |
Collaboration (0 vs 2)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Deal Comments | ||
| Email Sharing |
Commerce (1 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Secure Payment Links and E-Commerce Storefront |
Communication (2 vs 3)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Call and Meeting Records | ||
| Caller ID | ||
| Contact Center | ||
| Enhanced Real-Time Chat | ||
| Make Calls from Streak |
Community (1 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Community Cloud Integration |
Contact Management (0 vs 5)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Contact Details | ||
| Contact Enrichment | ||
| Contact Interaction Timeline | ||
| Shared Contact Database | ||
| Track Contacts Across Pipelines |
Core CRM (0 vs 3)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Deal Sidebar | ||
| Deal View | ||
| Pipeline Management |
Customer Management (1 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Single View of Customer |
Customization (1 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Greater Customization and Automation |
Data Import (0 vs 2)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Data Import | ||
| Inbox Data Scraping |
Data Management (0 vs 3)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Data Validation | ||
| Formula Columns | ||
| Magic Columns |
Document Management (0 vs 1)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| File Management |
Email (0 vs 5)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Avoid Duplicate Outreach | ||
| Email View and Click Tracking | ||
| Follow-Up Sequences | ||
| Mail Merge | ||
| Shared Email Snippets |
Field Service (3 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Field Service Management | ||
| Real-Time Assistance | ||
| Scheduling and Dispatching |
Integration (0 vs 5)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| API and Webhooks | ||
| Add LinkedIn Leads to Streak | ||
| Direct Integrations | ||
| Gmail Integration | ||
| Zapier Integrations |
Integrations (1 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| AppExchange Access |
Lead Capture (0 vs 1)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Capture Leads from Forms |
Marketing (2 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Dynamic Email Marketing | ||
| Forms and Analytics |
Mobile (1 vs 3)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Gmail App Integration | ||
| Mobile Worker Excellence | ||
| iOS and Android Mobile Apps | ||
| iPad Specific CRM |
Notifications (0 vs 2)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Deal Updates in Slack | ||
| Pipeline Notifications |
Organization (0 vs 3)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Inbox Heads-Up | ||
| Inbox Labels | ||
| Pipeline Filters |
Productivity (1 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Macros |
Reporting (1 vs 3)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Campaign Performance Tracking | ||
| Customizable Reports and Dashboards | ||
| Reports Dashboard | ||
| Scheduled Exports to Google Sheets |
Routing (1 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Skills-Based Routing |
Sales (4 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Lead Routing | ||
| Sales Flows | ||
| Sales Forecasting | ||
| Sales Quoting |
Self-Service (3 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Knowledge Base | ||
| Self-Service Help Center | ||
| Service Portal |
Support (2 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| 24/7/365 Support | ||
| Premier Support |
Task Management (0 vs 1)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Task Management |
Ticket Management (1 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Email to Case Management |
Tracking (1 vs 0)
| Feature | Salesforce Service Cloud | Streak |
|---|---|---|
| Milestone Tracking |
Unique Features
Only in Salesforce Service Cloud (34)
AI-Powered Chatbots
Artificial Intelligence
Automation
Chatbots
Customer Service Automation
Intelligent Workflows
Workflow Automation
Secure Payment Links and E-Commerce Storefront
Contact Center
Enhanced Real-Time Chat
Community Cloud Integration
Single View of Customer
Greater Customization and Automation
Field Service Management
Real-Time Assistance
Scheduling and Dispatching
AppExchange Access
Dynamic Email Marketing
Forms and Analytics
Mobile Worker Excellence
+ 14 more unique features
Only in Streak (51)
Archived Users
Custom Roles
Roles and Permissions
AI Pipeline Creator
AI-Powered Deal Summaries
Automated Data Entry
Create Meeting Agendas with AI
Deal Q&A
CRM Automation
Deal Comments
Email Sharing
Call and Meeting Records
Caller ID
Make Calls from Streak
Contact Details
Contact Enrichment
Contact Interaction Timeline
Shared Contact Database
Track Contacts Across Pipelines
Deal Sidebar
+ 31 more unique features
View Salesforce Service Cloud details View Streak details Salesforce Service Cloud alternatives Streak alternatives
Want to build your own alternative to Salesforce Service Cloud or Streak?
Analyze it with Reap