DealerCenter vs Vtiger
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
DealerCenter offers fewer features (146 vs 152) and fewer integrations (7 vs 17). Starting price: DealerCenter at $50/mo vs Vtiger at $12/mo. DealerCenter has 146 unique features while Vtiger has 152 unique features, with 0 features in common.
| DealerCenter | Vtiger | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 146 | 152 |
| AI-Powered Features | 3 | 11 |
| Starting Price | $50/mo | $12/mo |
| Pricing Tiers | 34 | 5 |
| Integrations | 7 | 17 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (3 vs 11)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| AI Auto Responder | ||
| AI Bot Management | ||
| Agent Builder | ||
| Automatic Personalized Lead Response | ||
| Best Time to Contact | ||
| Calculus AI | ||
| Chatbot | ||
| Generative AI Designer | ||
| Meeting Aide | ||
| Natural Language Querying | ||
| Predictive AI Designer | ||
| Prompt Builder | ||
| Smart Follow-up Sequences | ||
| Voice Assistants Integration |
Accounting (4 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Automated Journal Entry Posting | ||
| Expense & Payment Management | ||
| Integrated Accounting | ||
| Integrated Accounting with QuickBooks |
Activity Tracking (1 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Real-time Showroom/Lot Activity |
Administration (1 vs 9)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Connections | ||
| Customization | ||
| Duplicate Prevention | ||
| Import & Export | ||
| Layout Designer | ||
| QR Code | ||
| Quality Audit | ||
| Server Scripts and Jobs | ||
| User Level Assignments | ||
| User Management |
Analytics (0 vs 10)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Contact Engagement Insights | ||
| Custom schedule reports | ||
| Customizable dashboards | ||
| Dashboard | ||
| Internal ticket Insights | ||
| Performance Insights | ||
| Reports | ||
| Sales Insights | ||
| Support Insights | ||
| Targets |
Automation (1 vs 9)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Approvals | ||
| Automated Workflows | ||
| Business Process Automation | ||
| Flowcharts | ||
| Opportunity creation from Email | ||
| Organization creation from Email | ||
| Process Designer | ||
| Rules, Conditions, and Actions | ||
| Workflows | ||
| Workflows and Approvals |
BHPH (6 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Automated Recurring Customer Payments | ||
| Buy Here Pay Here (BHPH) Module | ||
| Collections & Workflow Management | ||
| Portfolio Management | ||
| Portfolio Selling Through Agora | ||
| Related Finance Company (RFC) Management |
Billing (0 vs 3)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Invoicing | ||
| Payment Tracking | ||
| Subscriptions |
CRM (3 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| CRM Plus Features | ||
| CRM Pro Features | ||
| Customer Relations Management (CRM) |
Collaboration (0 vs 8)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| @Mentions | ||
| Actions - Alerts & Reminders | ||
| Calendar and Events | ||
| Comments | ||
| Direct messages | ||
| Documents | ||
| Inbox | ||
| Internal Collaboration |
Communication (7 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Call Recording | ||
| Click to Call & Recording | ||
| Email & SMS Integration | ||
| Facebook Messenger Integration | ||
| Instant Chat, Video Calling, and Facebook Messenger | ||
| Live Video Calls | ||
| eFax |
Compliance (5 vs 1)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Automated Adverse Action Reports | ||
| Consents for compliance | ||
| Credit Bureau & Compliance Services | ||
| Datalinx Credit Bureau Reporting | ||
| OFAC Compliance Reports | ||
| Precise ID with KIQ |
Contracts (4 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Bankers Contracts | ||
| LAW Contracts | ||
| Laser & Okidata Contracts & Forms | ||
| eContract Forms |
Core (0 vs 9)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Document Engagement | ||
| Idle Alerts | ||
| Image Storage | ||
| Mobile App | ||
| Multi Currencies | ||
| Notifications | ||
| One View | ||
| Profile Scoring | ||
| Real-time Notifications |
Core System (1 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Dealer Management System (DMS) |
Credit Services (4 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Equifax Credit Reports | ||
| Experian Credit Reports | ||
| Prequal Pro | ||
| TransUnion Credit Reports |
Deal Management (1 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Desking & Deal Management |
Deal Types (1 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Wholesale, Cash, Retail & BHPH Support |
Finance (7 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| AUL Integration | ||
| Credit Application | ||
| F&I Express Integration | ||
| Finance & Insurance Calculation | ||
| GWC Integration | ||
| Integrated Lender Rate Sheets | ||
| Westlake Financial Integration |
Help Desk (0 vs 22)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Agent level business hours | ||
| Articles & FAQs | ||
| Business Hours | ||
| Case satisfaction survey | ||
| Cases | ||
| Chatflows | ||
| Conversations | ||
| Customer Portal | ||
| Email to Case | ||
| FAQs | ||
| First Response SLA | ||
| Internal Ticketing | ||
| Least Loaded Ticket Assignment | ||
| Live Chats | ||
| Live Web Chat |
Integration (2 vs 6)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| 3rd Party Widget Integrations | ||
| Emails & Phone Integration | ||
| Facebook Leads Ads | ||
| Google + O365 Add-ins | ||
| Google Leads Form Extension integration | ||
| Push Leads Into CRM | ||
| Video conferencing integration | ||
| Zoom & Google Meet |
Integrations (1 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Service Contract Company Integrations |
Inventory (7 vs 5)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Assets | ||
| Auction Run List | ||
| Automatic VIN Decoding | ||
| Full Inventory Merchandising | ||
| Inventory | ||
| Inventory Import & Distribution | ||
| Inventory Management | ||
| Purchase Order Management | ||
| Recondition Management | ||
| Stockroom | ||
| Vendor Management | ||
| Window Stickers & Hang Tags |
Lead Management (4 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Custom Sales Rep Lead Assignment | ||
| Duplicate Lead Detection & Management | ||
| Internet Lead Management | ||
| Lead Integration from 3rd Party Listings |
Lending (4 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| CUDL Integration | ||
| Dealertrack Integration | ||
| RouteOne Integration | ||
| Send & Receive Deals from 1200+ Lenders |
Marketing (14 vs 15)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Access to 30+ Marketing Sites | ||
| Automated Classified Listings | ||
| Autoresponders | ||
| Buyer's Guides | ||
| Campaign Management | ||
| Campaign Marketing with Event Automation | ||
| Campaign Tracking and Reporting | ||
| Digital Marketing | ||
| Email Campaign Reports | ||
| Email Campaigns | ||
| Email Sequences | ||
| Email Template Builder | ||
| Email Templates | ||
| Landing Pages | ||
| List Reports |
Media (4 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Advanced Photo Overlay & Editing | ||
| FlickFusion Photo & Video | ||
| Photo Overlay Templates | ||
| Photo Slideshow and Video Editing |
Mobile (5 vs 2)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Business Card Scanner | ||
| Driver's License Scan | ||
| Mobile App Access | ||
| Receive Realtime Notifications | ||
| VIN Scan | ||
| Vehicle Book Values | ||
| Voice Notes |
Notifications (1 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Real-time Lead Engagement Notifications |
Operations (5 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Recon & Service Bay Management | ||
| Repair History & Service Status Updates | ||
| Service Job & Repair Tracking | ||
| Service Scheduling | ||
| Technician Assignment & Time Tracking |
Payments (1 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Credit Card & ACH Payment Processing |
Pricing Intelligence (3 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Carketa | ||
| MAX Digital Market Demand & Pricing | ||
| Market Pricing |
Productivity (0 vs 2)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Aide | ||
| Learning Management System (LMS) |
Project Management (0 vs 11)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Automated Time Tracking and Billing | ||
| Automated task end times | ||
| Gantt View | ||
| Kanban Board | ||
| Project Templates | ||
| Project key metrics and analytics | ||
| Projects | ||
| Subtasks | ||
| Task dependencies | ||
| Tasks | ||
| Work Orders |
Reporting (10 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Activity Reporting | ||
| BHPH Portfolio & Collection Monitoring | ||
| Dashboards & Reporting | ||
| Manage Inventory Costs, Aging & Profitability | ||
| Marketing Spend and ROI Tracking | ||
| Real-time Financial Reports | ||
| Sales Activity and Effectiveness Tracking | ||
| Sales Revenue & Profitability Reporting | ||
| Scheduled Reports | ||
| Website Traffic Effectiveness Measurement |
Sales (6 vs 28)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Action Center | ||
| Appointment Pages | ||
| CPQ - Configure, Price, and Quote | ||
| Contact Roles | ||
| Customer Credit Information Viewing | ||
| Customize Sales Stages | ||
| Deal Driver Pre-qualification | ||
| Deal Kanban View | ||
| Deal Playbooks | ||
| Deal Room | ||
| Deals | ||
| Digital Retailing Solution | ||
| Email tracking & real time notifications | ||
| Field Sales | ||
| Forecast & Quota |
Security (0 vs 1)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| OTP Rules |
Support (2 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Dedicated Website & Support Team | ||
| Premium Training and Implementation |
Valuation (5 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Black Book Integration | ||
| J.D. Power Values | ||
| Kelley Blue Book Integration | ||
| Manheim Market Report (MMR) | ||
| Vehicle Booking Services |
Vehicle Intelligence (4 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| AutoCheck Predicted Reliability Score | ||
| AutoCheck Reports | ||
| NMVTIS Reports | ||
| Vehicle History Reports |
Vehicle Management (1 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Vehicle Registration, Titling & Temp Tags |
Web (14 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Chat Services | ||
| Custom Responsive Websites | ||
| Customer Banner & Branding | ||
| DC Chat | ||
| Dealer Stock Photography Library | ||
| Dealer Websites | ||
| Enhanced Vehicle Detail Pages | ||
| Free SSL & HTTPS Hosting | ||
| Interactive Animated Banners | ||
| Mobile Optimized Design | ||
| Over 40 Design Themes | ||
| Premium Website Design | ||
| Secured Credit Apps & Forms | ||
| Unlimited Website Requests & Updates |
Workflow (4 vs 0)
| Feature | DealerCenter | Vtiger |
|---|---|---|
| Appointment & Activity Management | ||
| Customer Check-In Workflow | ||
| Road to the Sale (RTTS) Customization | ||
| Tasks & Workflow Management |
Unique Features
Only in DealerCenter (146)
Automated Journal Entry Posting
Expense & Payment Management
Integrated Accounting
Integrated Accounting with QuickBooks
Real-time Showroom/Lot Activity
User Level Assignments
AI Auto Responder
Automatic Personalized Lead Response
Smart Follow-up Sequences
Automated Workflows
Automated Recurring Customer Payments
Buy Here Pay Here (BHPH) Module
Collections & Workflow Management
Portfolio Management
Portfolio Selling Through Agora
Related Finance Company (RFC) Management
Call Recording
Click to Call & Recording
eFax
Email & SMS Integration
+ 126 more unique features
Only in Vtiger (152)
Connections
Customization
Duplicate Prevention
Import & Export
Layout Designer
QR Code
Quality Audit
Server Scripts and Jobs
User Management
Agent Builder
AI Bot Management
Best Time to Contact
Calculus AI
Chatbot
Generative AI Designer
Meeting Aide
Natural Language Querying
Predictive AI Designer
Prompt Builder
Voice Assistants Integration
+ 132 more unique features
Want to build your own alternative to DealerCenter or Vtiger?
Analyze it with Reap