DealerCenter vs Freshsales
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
DealerCenter offers more features (146 vs 75) and fewer integrations (7 vs 10). Starting price: DealerCenter at $50/mo vs Freshsales at $9/mo. DealerCenter has 146 unique features while Freshsales has 75 unique features, with 0 features in common.
| DealerCenter | Freshsales | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 146 | 75 |
| AI-Powered Features | 3 | 11 |
| Starting Price | $50/mo | $9/mo |
| Pricing Tiers | 34 | 4 |
| Integrations | 7 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (3 vs 11)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| AI Auto Responder | ||
| Automatic Personalized Lead Response | ||
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI | ||
| Smart Follow-up Sequences |
Accounting (4 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Automated Journal Entry Posting | ||
| Expense & Payment Management | ||
| Integrated Accounting | ||
| Integrated Accounting with QuickBooks |
Activity Tracking (1 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Real-time Showroom/Lot Activity |
Administration (1 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| User Level Assignments |
Analytics (0 vs 6)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (1 vs 5)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Automated Workflows | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
BHPH (6 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Automated Recurring Customer Payments | ||
| Buy Here Pay Here (BHPH) Module | ||
| Collections & Workflow Management | ||
| Portfolio Management | ||
| Portfolio Selling Through Agora | ||
| Related Finance Company (RFC) Management |
CRM (3 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| CRM Plus Features | ||
| CRM Pro Features | ||
| Customer Relations Management (CRM) |
Communication (7 vs 11)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Call Recording | ||
| Chat Campaigns | ||
| Click to Call & Recording | ||
| Contextual Collaboration with Slack | ||
| Email & SMS Integration | ||
| Email Integration | ||
| Email Templates | ||
| Facebook Messenger Integration | ||
| Instant Chat, Video Calling, and Facebook Messenger | ||
| Internal Notifications | ||
| Live Video Calls | ||
| Phone Integration |
Compliance (5 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Automated Adverse Action Reports | ||
| Credit Bureau & Compliance Services | ||
| Datalinx Credit Bureau Reporting | ||
| OFAC Compliance Reports | ||
| Precise ID with KIQ |
Context (0 vs 5)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Contracts (4 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Bankers Contracts | ||
| LAW Contracts | ||
| Laser & Okidata Contracts & Forms | ||
| eContract Forms |
Core System (1 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Dealer Management System (DMS) |
Credit Services (4 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Equifax Credit Reports | ||
| Experian Credit Reports | ||
| Prequal Pro | ||
| TransUnion Credit Reports |
Customization (0 vs 11)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Deal Management (1 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Desking & Deal Management |
Deal Types (1 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Wholesale, Cash, Retail & BHPH Support |
Finance (7 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| AUL Integration | ||
| Credit Application | ||
| F&I Express Integration | ||
| Finance & Insurance Calculation | ||
| GWC Integration | ||
| Integrated Lender Rate Sheets | ||
| Westlake Financial Integration |
Integration (2 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| 3rd Party Widget Integrations | ||
| Push Leads Into CRM |
Integrations (1 vs 3)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Service Contract Company Integrations | ||
| Webhooks |
Inventory (7 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Auction Run List | ||
| Automatic VIN Decoding | ||
| Full Inventory Merchandising | ||
| Inventory Import & Distribution | ||
| Inventory Management | ||
| Recondition Management | ||
| Window Stickers & Hang Tags |
Lead Management (4 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Custom Sales Rep Lead Assignment | ||
| Duplicate Lead Detection & Management | ||
| Internet Lead Management | ||
| Lead Integration from 3rd Party Listings |
Lending (4 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| CUDL Integration | ||
| Dealertrack Integration | ||
| RouteOne Integration | ||
| Send & Receive Deals from 1200+ Lenders |
Marketing (14 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Access to 30+ Marketing Sites | ||
| Automated Classified Listings | ||
| Buyer's Guides | ||
| Campaign Management | ||
| Campaign Marketing with Event Automation | ||
| Campaign Tracking and Reporting | ||
| Digital Marketing | ||
| Online Ad Post Premium | ||
| Reputation Management | ||
| Retargeting on Google Display Network | ||
| SEM / PPC Ad Management | ||
| SEO Professional Services | ||
| SiriusXM Radio | ||
| Technical On-Site SEO |
Marketing Automation (0 vs 7)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Media (4 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Advanced Photo Overlay & Editing | ||
| FlickFusion Photo & Video | ||
| Photo Overlay Templates | ||
| Photo Slideshow and Video Editing |
Mobile (5 vs 7)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Check-in | ||
| Driver's License Scan | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Mobile App Access | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Receive Realtime Notifications | ||
| VIN Scan | ||
| Vehicle Book Values | ||
| Voice Notes |
Notifications (1 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Real-time Lead Engagement Notifications |
Operations (5 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Recon & Service Bay Management | ||
| Repair History & Service Status Updates | ||
| Service Job & Repair Tracking | ||
| Service Scheduling | ||
| Technician Assignment & Time Tracking |
Payments (1 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Credit Card & ACH Payment Processing |
Pipeline Management (0 vs 7)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Pricing Intelligence (3 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Carketa | ||
| MAX Digital Market Demand & Pricing | ||
| Market Pricing |
Productivity (0 vs 2)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| CPQ License | ||
| Task Management |
Reporting (10 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Activity Reporting | ||
| BHPH Portfolio & Collection Monitoring | ||
| Dashboards & Reporting | ||
| Manage Inventory Costs, Aging & Profitability | ||
| Marketing Spend and ROI Tracking | ||
| Real-time Financial Reports | ||
| Sales Activity and Effectiveness Tracking | ||
| Sales Revenue & Profitability Reporting | ||
| Scheduled Reports | ||
| Website Traffic Effectiveness Measurement |
Sales (6 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Customer Credit Information Viewing | ||
| Deal Driver Pre-qualification | ||
| Digital Retailing Solution | ||
| Instant Pre-qualification | ||
| Personalized Monthly Payment Calculation | ||
| Shop by Payment Feature |
Support (2 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Dedicated Website & Support Team | ||
| Premium Training and Implementation |
Valuation (5 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Black Book Integration | ||
| J.D. Power Values | ||
| Kelley Blue Book Integration | ||
| Manheim Market Report (MMR) | ||
| Vehicle Booking Services |
Vehicle Intelligence (4 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| AutoCheck Predicted Reliability Score | ||
| AutoCheck Reports | ||
| NMVTIS Reports | ||
| Vehicle History Reports |
Vehicle Management (1 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Vehicle Registration, Titling & Temp Tags |
Web (14 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Chat Services | ||
| Custom Responsive Websites | ||
| Customer Banner & Branding | ||
| DC Chat | ||
| Dealer Stock Photography Library | ||
| Dealer Websites | ||
| Enhanced Vehicle Detail Pages | ||
| Free SSL & HTTPS Hosting | ||
| Interactive Animated Banners | ||
| Mobile Optimized Design | ||
| Over 40 Design Themes | ||
| Premium Website Design | ||
| Secured Credit Apps & Forms | ||
| Unlimited Website Requests & Updates |
Workflow (4 vs 0)
| Feature | DealerCenter | Freshsales |
|---|---|---|
| Appointment & Activity Management | ||
| Customer Check-In Workflow | ||
| Road to the Sale (RTTS) Customization | ||
| Tasks & Workflow Management |
Unique Features
Only in DealerCenter (146)
Automated Journal Entry Posting
Expense & Payment Management
Integrated Accounting
Integrated Accounting with QuickBooks
Real-time Showroom/Lot Activity
User Level Assignments
AI Auto Responder
Automatic Personalized Lead Response
Smart Follow-up Sequences
Automated Workflows
Automated Recurring Customer Payments
Buy Here Pay Here (BHPH) Module
Collections & Workflow Management
Portfolio Management
Portfolio Selling Through Agora
Related Finance Company (RFC) Management
Call Recording
Click to Call & Recording
eFax
Email & SMS Integration
+ 126 more unique features
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
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