Cvent vs Request Tracker
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Cvent offers fewer features (45 vs 68) and more integrations (28 vs 7). Starting price: Cvent at $599/mo vs Request Tracker at Free. Cvent has 44 unique features while Request Tracker has 67 unique features, with 1 features in common.
| Cvent | Request Tracker | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 45 | 68 |
| AI-Powered Features | 6 | 0 |
| Starting Price | $599/mo | Free |
| Pricing Tiers | 4 | 2 |
| Integrations | 28 | 7 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 73% | 90% |
Feature Comparison by Category
Access Control (0 vs 3)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Custom Roles and Permissions | ||
| Fine-Grained Rights and Access Control | ||
| Role Based Security |
Administration (1 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Credential Management | ||
| RT Configuration in Web Admin UI |
Analytics (6 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Attendee Analytics | ||
| Attendee Engagement Scoring | ||
| Concurrent Session Tracking | ||
| Custom Reporting | ||
| Post-Event Insights | ||
| ROI Tracking |
Asset Management (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Tangible and Intangible Asset Management |
Audit & Compliance (0 vs 2)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Full Conversation History | ||
| Full Ticket Audit Trail |
Authentication (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Active Directory, SAML, and Other Authentication |
Automation (0 vs 6)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Automated Custom Templates | ||
| Automatic Ticket Assignment | ||
| Automation via Scrips and Actions | ||
| Scheduled Tickets | ||
| Ticket Automation | ||
| Ticket Escalations |
CRM (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Attendee Database |
Change Management (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Change Management |
Check-in (3 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Badge Printing | ||
| Mobile Check-in | ||
| On-Site Badges |
Collaboration (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Ticket Locking |
Communication (0 vs 2)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Live Chat | ||
| Private Internal Notes |
Compliance (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| GDPR Support |
Content (2 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Document Management | ||
| Video Content Library |
Customer Communication (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Live Chat Hosting Server |
Customer Experience (0 vs 2)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Satisfaction Surveys | ||
| Self-Service Customer Portal |
Customization (1 vs 5)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Customizable Ticket Statuses | ||
| Theme Builder for Branding | ||
| Ticket Entry Form Builder | ||
| Unlimited Custom Fields | ||
| Unlimited Customizable Queues | ||
| White Label Solution |
Data (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Data Export |
Data Management (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Data Export |
Email (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Rich Message Types |
Email Composer (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| WYSIWYG Editor |
Email Management (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Seamless Email Integration |
Engagement (2 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Attendance Rate Optimization | ||
| Live Polling & Surveys |
Exhibitor (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Exhibitor Management |
Extensibility (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| RT Extensions |
Feedback (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Survey & Feedback |
File Management (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Drag and Drop Attachments |
Finance (2 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Budget & Financial Reporting | ||
| Payment Processing |
Forms (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Form Builder |
Hosting (0 vs 3)
| Feature | Cvent | Request Tracker |
|---|---|---|
| AWS Image Deployment | ||
| Cloud RT Hosting | ||
| On-Premise Deployment |
Hybrid (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Hybrid Event Management |
Incident Management (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Incident Management with RTIR |
Infrastructure (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Scalability |
Integration (1 vs 2)
| Feature | Cvent | Request Tracker |
|---|---|---|
| API Access | ||
| Command-Line Interface | ||
| RSS Feeds |
Integrations (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| REST 2 API + Zapier |
Knowledge Management (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Knowledge Base / Articles |
Lead Management (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Lead Retrieval |
Localization (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Multilingual UI |
Marketing (2 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Email Marketing Automation | ||
| Pre-Event Marketing |
Mobile (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Mobile Event App |
Networking (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Networking Matching |
Notifications (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Automatic Notifications |
Operations (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Capacity Management |
Organization (1 vs 2)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Multi-Event Management | ||
| Ticket Priority | ||
| Ticket Tagging |
Pricing (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Dynamic Pricing |
Program (2 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Session Scheduling | ||
| Speaker Management |
Registration (4 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Attendee Pre-Registration | ||
| Event Registration | ||
| Guest Management | ||
| Waitlist Management |
Reporting (0 vs 6)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Advanced Reporting | ||
| Charting Interface | ||
| Data Visualization with Charts | ||
| Report Exports | ||
| Scheduled Reports and Dashboards | ||
| Transaction Query Builder |
SLA (0 vs 2)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Business Hours Support for SLA | ||
| SLA Management |
Search (0 vs 2)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Full Text Searching | ||
| Multiple Search Options |
Seating (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Seating Management |
Security (1 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| PGP and S/MIME Support | ||
| SSO Authentication |
Sponsorship (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Sponsorship Management |
Support Services (0 vs 2)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Extension Customization Support | ||
| Workflow Design Support |
Surveys (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Survey Creation & Distribution |
Ticketing (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Ticketing & Admission |
Time Management (0 vs 1)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Time Tracking |
UI/UX (0 vs 3)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Dark Theme | ||
| Inline Edit | ||
| Responsive Theme Design |
Venue (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Venue Management |
Virtual Events (1 vs 0)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Virtual Event Platform |
Workflow (0 vs 3)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Approvals | ||
| Bulk Actions | ||
| Predefined Ticket Actions |
Workflow Automation (0 vs 2)
| Feature | Cvent | Request Tracker |
|---|---|---|
| Automated Workflows | ||
| Workflow Builder |
Unique Features
Only in Cvent (44)
Credential Management
Attendee Analytics
Attendee Engagement Scoring
Concurrent Session Tracking
Custom Reporting
Post-Event Insights
ROI Tracking
Badge Printing
Mobile Check-in
On-Site Badges
Document Management
Video Content Library
Attendee Database
White Label Solution
Attendance Rate Optimization
Live Polling & Surveys
Exhibitor Management
Survey & Feedback
Budget & Financial Reporting
Payment Processing
+ 24 more unique features
Only in Request Tracker (67)
Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security
RT Configuration in Web Admin UI
Tangible and Intangible Asset Management
Full Conversation History
Full Ticket Audit Trail
Active Directory, SAML, and Other Authentication
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations
Change Management
Ticket Locking
Live Chat
Private Internal Notes
GDPR Support
Live Chat Hosting Server
+ 47 more unique features
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