Copper vs Zoho CRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Copper offers more features (61 vs 44) and fewer integrations (18 vs 28). Starting price: Copper at $12/mo vs Zoho CRM at $20/mo. Copper has 58 unique features while Zoho CRM has 41 unique features, with 3 features in common.
| Copper | Zoho CRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 44 |
| AI-Powered Features | 5 | 10 |
| Starting Price | $12/mo | $20/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 18 | 28 |
| Shared Features | 3 | |
| Shared Integrations | 7 | |
| Data Quality | 95% | 72% |
Feature Comparison by Category
AI (3 vs 4)
| Feature | Copper | Zoho CRM |
|---|---|---|
| AI Email Re-writer | ||
| AI Email Template Generator | ||
| AI-Powered Sales Assistant | ||
| Contact & Teammate Suggestions | ||
| Conversation Intelligence | ||
| Email Insights | ||
| Intelligent Code Generator |
Admin (5 vs 0)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Data Import & Export | ||
| Multi-currency | ||
| Sign in with Google | ||
| Single Sign-On (Okta) | ||
| Team Permissions |
Analytics (0 vs 5)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Advanced Analytics | ||
| Reports & Dashboards | ||
| Sales Forecasting | ||
| Sales Insights | ||
| Territory-Based Reporting |
Automation (4 vs 2)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Blueprint | ||
| Feedback Requests | ||
| Pipeline Automations | ||
| Task & Workflow Automation | ||
| Workflow Automation |
CRM (0 vs 1)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Contact Management |
Collaboration (3 vs 0)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Activity Feed | ||
| Global Activity Feed | ||
| Team Collaboration |
Communication (1 vs 2)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Email Integration | ||
| Live Chat | ||
| SMS Logging |
Compliance (0 vs 1)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Audit Trail |
Customer Experience (0 vs 2)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Customer Portal | ||
| Voice of Customer |
Customization (2 vs 1)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Custom Fields | ||
| Custom Modules | ||
| Remove Copper Branding |
Data Management (1 vs 3)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Contact Enrichment | ||
| Data Deduplication | ||
| Data Enrichment | ||
| Data Import & Export |
Document Management (2 vs 1)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Contracts & Proposals | ||
| Document Management | ||
| File Uploading |
Email Marketing (8 vs 0)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Bulk Email | ||
| Email Automation | ||
| Email Click Tracking | ||
| Email Open Tracking | ||
| Email Series | ||
| Email Series & Automation | ||
| Email Templates & Merge Fields | ||
| Rekindle Emails |
Integration (10 vs 2)
| Feature | Copper | Zoho CRM |
|---|---|---|
| API & Embedded Integration SDK | ||
| API & Webhooks | ||
| Chrome Extension | ||
| Gmail Integration | ||
| Google Calendar Sync | ||
| Google Contact Sync | ||
| Google Drive Integration | ||
| Google Sheets & Looker Studio Integration | ||
| Google Workspace Integration | ||
| LinkedIn Integration | ||
| Zapier Integration |
Lead Generation (3 vs 2)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Business Card Scanning | ||
| Contact Forms | ||
| Web Engagement | ||
| Web Forms |
Marketing (0 vs 1)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Marketing Automation |
Mobile (1 vs 0)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Mobile App |
Mobility (0 vs 1)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Mobile CRM App |
Productivity (2 vs 4)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Calendar & Activity Management | ||
| Kanban View | ||
| Mass Actions | ||
| Notes, Activities & Tasks | ||
| Reminders | ||
| Timeline View |
Project Management (3 vs 0)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Customizable Project Pipelines | ||
| Project Management | ||
| Project Pipeline Templates |
Reporting (5 vs 0)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Activity Report | ||
| Custom Reports | ||
| Pipeline Reports | ||
| Reporting | ||
| Revenue Tracking |
Sales (0 vs 6)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Account Management | ||
| Lead Management | ||
| Sales Acceleration | ||
| Sales Pipeline | ||
| Territory Management |
Sales Management (4 vs 0)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Customizable Sales Pipelines | ||
| Deal Management | ||
| Sales Pipeline Templates | ||
| Sales Pipelines |
Security (0 vs 3)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Field-Level Encryption | ||
| Role-Based Access Control | ||
| Two-Factor Authentication |
Social Media (0 vs 1)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Social CRM |
Support (2 vs 2)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Knowledge Management | ||
| Personal Onboarding | ||
| Premium Support | ||
| Ticket Management |
Task Management (1 vs 0)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Tasks |
Templates (1 vs 0)
| Feature | Copper | Zoho CRM |
|---|---|---|
| Templates |
Unique Features
Only in Copper (58)
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Activity Feed
Global Activity Feed
Team Collaboration
SMS Logging
Custom Fields
Remove Copper Branding
Contact Enrichment
Contracts & Proposals
File Uploading
Bulk Email
+ 38 more unique features
Only in Zoho CRM (41)
AI-Powered Sales Assistant
Conversation Intelligence
Email Insights
Intelligent Code Generator
Advanced Analytics
Reports & Dashboards
Sales Forecasting
Sales Insights
Territory-Based Reporting
Blueprint
Email Integration
Live Chat
Audit Trail
Contact Management
Customer Portal
Voice of Customer
Custom Modules
Data Deduplication
Data Enrichment
Document Management
+ 21 more unique features
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