Copper vs Freshsales
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Copper offers fewer features (61 vs 75) and more integrations (18 vs 10). Starting price: Copper at $12/mo vs Freshsales at $9/mo. Copper has 58 unique features while Freshsales has 72 unique features, with 3 features in common.
| Copper | Freshsales | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 75 |
| AI-Powered Features | 5 | 11 |
| Starting Price | $12/mo | $9/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 18 | 10 |
| Shared Features | 3 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (3 vs 11)
| Feature | Copper | Freshsales |
|---|---|---|
| AI Email Re-writer | ||
| AI Email Template Generator | ||
| Contact & Teammate Suggestions | ||
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Admin (5 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Data Import & Export | ||
| Multi-currency | ||
| Sign in with Google | ||
| Single Sign-On (Okta) | ||
| Team Permissions |
Analytics (0 vs 6)
| Feature | Copper | Freshsales |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (4 vs 5)
| Feature | Copper | Freshsales |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Feedback Requests | ||
| Pipeline Automations | ||
| Sales Sequences | ||
| Task & Workflow Automation | ||
| Workflow Automation | ||
| Workflows for Custom Modules |
Collaboration (3 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Activity Feed | ||
| Global Activity Feed | ||
| Team Collaboration |
Communication (1 vs 11)
| Feature | Copper | Freshsales |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| SMS Logging | ||
| WhatsApp Business Integration |
Context (0 vs 5)
| Feature | Copper | Freshsales |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (2 vs 11)
| Feature | Copper | Freshsales |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Remove Copper Branding | ||
| Sandbox |
Data Management (1 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Contact Enrichment |
Document Management (2 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Contracts & Proposals | ||
| File Uploading |
Email Marketing (8 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Bulk Email | ||
| Email Automation | ||
| Email Click Tracking | ||
| Email Open Tracking | ||
| Email Series | ||
| Email Series & Automation | ||
| Email Templates & Merge Fields | ||
| Rekindle Emails |
Integration (10 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| API & Embedded Integration SDK | ||
| Chrome Extension | ||
| Gmail Integration | ||
| Google Calendar Sync | ||
| Google Contact Sync | ||
| Google Drive Integration | ||
| Google Sheets & Looker Studio Integration | ||
| Google Workspace Integration | ||
| LinkedIn Integration | ||
| Zapier Integration |
Integrations (0 vs 3)
| Feature | Copper | Freshsales |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Lead Generation (3 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Business Card Scanning | ||
| Contact Forms |
Marketing Automation (0 vs 7)
| Feature | Copper | Freshsales |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (1 vs 7)
| Feature | Copper | Freshsales |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Pipeline Management (0 vs 7)
| Feature | Copper | Freshsales |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 2)
| Feature | Copper | Freshsales |
|---|---|---|
| CPQ License | ||
| Notes, Activities & Tasks | ||
| Reminders | ||
| Task Management |
Project Management (3 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Customizable Project Pipelines | ||
| Project Management | ||
| Project Pipeline Templates |
Reporting (5 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Activity Report | ||
| Custom Reports | ||
| Pipeline Reports | ||
| Reporting | ||
| Revenue Tracking |
Sales Management (4 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Customizable Sales Pipelines | ||
| Deal Management | ||
| Sales Pipeline Templates | ||
| Sales Pipelines |
Support (2 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Personal Onboarding | ||
| Premium Support |
Task Management (1 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Tasks |
Templates (1 vs 0)
| Feature | Copper | Freshsales |
|---|---|---|
| Templates |
Unique Features
Only in Copper (58)
Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Workflow Automation
Activity Feed
Global Activity Feed
Team Collaboration
SMS Logging
Remove Copper Branding
Contact Enrichment
Contracts & Proposals
File Uploading
+ 38 more unique features
Only in Freshsales (72)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
Sales Sequences
+ 52 more unique features
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