Cision vs Dialpad
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Cision offers fewer features (16 vs 46) and fewer integrations (0 vs 30). Starting price: Cision at Contact Sales vs Dialpad at $25/mo. Cision has 16 unique features while Dialpad has 46 unique features, with 0 features in common.
| Cision | Dialpad | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 16 | 46 |
| AI-Powered Features | 4 | 9 |
| Starting Price | Contact Sales | $25/mo |
| Pricing Tiers | 0 | 3 |
| Integrations | 0 | 30 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 73% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| AI-Powered Tools |
Administration (0 vs 2)
| Feature | Cision | Dialpad |
|---|---|---|
| Admin Console | ||
| Multi-site Management |
Agent Tools (0 vs 4)
| Feature | Cision | Dialpad |
|---|---|---|
| AI Coaching Assistant | ||
| AI-Generated Call Notes | ||
| Call Monitoring & Barge-in | ||
| Screen Pop-ups |
Analytics (0 vs 5)
| Feature | Cision | Dialpad |
|---|---|---|
| AI Call Insights | ||
| Agent Performance Reports | ||
| Call Analytics Dashboard | ||
| Sentiment Analysis | ||
| Usage Reports |
Automation (0 vs 1)
| Feature | Cision | Dialpad |
|---|---|---|
| IVR Builder |
Call Management (0 vs 10)
| Feature | Cision | Dialpad |
|---|---|---|
| AI-Powered Call Recording & Transcription | ||
| Call Forwarding & Transfer | ||
| Call Forwarding Rules | ||
| Call Recording Search | ||
| Call Scheduling | ||
| Call Waiting | ||
| Department Routing | ||
| Do Not Disturb | ||
| Intelligent Call Routing | ||
| Voicemail Transcription |
Collaboration (0 vs 2)
| Feature | Cision | Dialpad |
|---|---|---|
| Presence Status | ||
| Team Availability Calendar |
Communications (2 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| ESG Communications | ||
| Public Sector Communications |
Compliance (1 vs 1)
| Feature | Cision | Dialpad |
|---|---|---|
| Call Compliance Recording | ||
| Regulatory Compliance |
Contact Center (0 vs 3)
| Feature | Cision | Dialpad |
|---|---|---|
| Call Queue Management | ||
| Callback Queue | ||
| Contact Center Solutions |
Content Creation (1 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Content Production |
Content Distribution (1 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Digital Online Newsroom |
Customization (0 vs 2)
| Feature | Cision | Dialpad |
|---|---|---|
| Custom Fields | ||
| Dial Pad Branding |
Developer (0 vs 1)
| Feature | Cision | Dialpad |
|---|---|---|
| REST API |
Distribution (2 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Digital Content Amplification | ||
| PR Distribution |
Fax (0 vs 1)
| Feature | Cision | Dialpad |
|---|---|---|
| Fax to Email |
Integration (0 vs 1)
| Feature | Cision | Dialpad |
|---|---|---|
| Telephony Interop |
Integrations (0 vs 1)
| Feature | Cision | Dialpad |
|---|---|---|
| CRM Integration |
Investor Relations (1 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Investor Relations |
Localization (0 vs 1)
| Feature | Cision | Dialpad |
|---|---|---|
| Multi-language Support |
Meetings (0 vs 3)
| Feature | Cision | Dialpad |
|---|---|---|
| AI Meeting Summary | ||
| Conference Calling | ||
| Video Conferencing |
Messaging (0 vs 2)
| Feature | Cision | Dialpad |
|---|---|---|
| Email Integration | ||
| Team Messaging |
Mobile (0 vs 1)
| Feature | Cision | Dialpad |
|---|---|---|
| Mobile Apps |
Monitoring (1 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Media Monitoring |
Outreach (1 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Journalist Outreach |
Phone Management (0 vs 2)
| Feature | Cision | Dialpad |
|---|---|---|
| Caller ID Management | ||
| Virtual Phone Numbers |
Reporting (2 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Campaign and Event Reporting | ||
| Instant Insights & Reporting |
Reputation Management (1 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Brand Reputation & Crisis Management |
Security (0 vs 3)
| Feature | Cision | Dialpad |
|---|---|---|
| Call Barring | ||
| Call Recording Encryption | ||
| SSO & SAML |
Social Media (1 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Social Listening & Management |
Support (1 vs 0)
| Feature | Cision | Dialpad |
|---|---|---|
| Professional Services |
Unique Features
Only in Cision (16)
AI-Powered Tools
ESG Communications
Public Sector Communications
Regulatory Compliance
Content Production
Digital Online Newsroom
Digital Content Amplification
PR Distribution
Investor Relations
Media Monitoring
Journalist Outreach
Campaign and Event Reporting
Instant Insights & Reporting
Brand Reputation & Crisis Management
Social Listening & Management
Professional Services
Only in Dialpad (46)
Admin Console
Multi-site Management
AI Coaching Assistant
AI-Generated Call Notes
Call Monitoring & Barge-in
Screen Pop-ups
Agent Performance Reports
AI Call Insights
Call Analytics Dashboard
Sentiment Analysis
Usage Reports
IVR Builder
AI-Powered Call Recording & Transcription
Call Forwarding & Transfer
Call Forwarding Rules
Call Recording Search
Call Scheduling
Call Waiting
Department Routing
Do Not Disturb
+ 26 more unique features
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