Webex vs RingCentral
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Webex offers more features (50 vs 44) and fewer integrations (6 vs 30). Starting price: Webex at Free vs RingCentral at $10/mo. Webex has 48 unique features while RingCentral has 42 unique features, with 2 features in common.
| Webex | RingCentral | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 50 | 44 |
| AI-Powered Features | 13 | 6 |
| Starting Price | Free | $10/mo |
| Pricing Tiers | 2 | 4 |
| Integrations | 6 | 30 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 72% |
Feature Comparison by Category
Administration (0 vs 2)
| Feature | Webex | RingCentral |
|---|---|---|
| Admin Controls | ||
| User Provisioning |
Analytics (0 vs 5)
| Feature | Webex | RingCentral |
|---|---|---|
| Call Analytics | ||
| Custom Reports | ||
| Quality Assurance Tools | ||
| Sentiment Analysis | ||
| Supervisor Dashboard |
Artificial Intelligence (3 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| AI Assistant | ||
| Camera Intelligence | ||
| Webex AI |
Asynchronous Communication (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Video Messaging |
Audio Processing (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Advanced Noise Cancellation |
Collaboration Tools (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Screen Sharing | ||
| Whiteboarding |
Customer Experience (5 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| AI Agent | ||
| AI Assistant for Contact Center | ||
| CPaaS | ||
| Cloud Contact Center | ||
| Workforce Optimization |
Directory (0 vs 2)
| Feature | Webex | RingCentral |
|---|---|---|
| Company Directory | ||
| Contact Management |
Engagement Tools (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Polling |
Events & Webinars (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Events | ||
| Webinars |
Hardware (13 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| B&O Cisco 950 | ||
| Cameras | ||
| Ceiling Microphone Pro | ||
| Desk Devices | ||
| Desk Phone 9800 Series | ||
| Desk Pro G2 | ||
| Digital Whiteboards | ||
| Headsets | ||
| Phones | ||
| Room Accessories | ||
| Room Devices | ||
| Room Kit Pro G2 | ||
| Room Vision PTZ |
Integration (2 vs 1)
| Feature | Webex | RingCentral |
|---|---|---|
| API & Webhooks | ||
| Devices for Microsoft Teams | ||
| Interoperability |
Integrations (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| App Integration | ||
| Calendar Service Integration |
Management & Administration (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Control Hub |
Meetings (0 vs 7)
| Feature | Webex | RingCentral |
|---|---|---|
| Meeting Calendar Integration | ||
| Meeting Recordings | ||
| Meeting Transcription | ||
| Screen Sharing | ||
| Video Conferencing | ||
| Virtual Meeting Rooms | ||
| Whiteboarding |
Messaging (0 vs 3)
| Feature | Webex | RingCentral |
|---|---|---|
| Business SMS | ||
| Fax Management | ||
| Team Messaging |
Mobile (0 vs 1)
| Feature | Webex | RingCentral |
|---|---|---|
| Mobile App |
Network Monitoring (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| ThousandEyes Integration |
Platform (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| RoomOS |
Presence (0 vs 2)
| Feature | Webex | RingCentral |
|---|---|---|
| Do Not Disturb | ||
| Presence Synchronization |
Recording & Playback (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Cloud Recording | ||
| Local Recording |
Security (1 vs 3)
| Feature | Webex | RingCentral |
|---|---|---|
| Advanced Security | ||
| Compliance Recording | ||
| Encryption | ||
| Two-Factor Authentication |
Security & Compliance (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| FedRAMP Authorization |
Support (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Basic Support |
Team Communication (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Messaging | ||
| Unlimited Messaging |
Technology (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| AV over IP for Conferencing |
Video Conferencing (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Meetings |
Video Content (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Vidcast |
Voice (0 vs 18)
| Feature | Webex | RingCentral |
|---|---|---|
| Auto Attendant | ||
| Call Forwarding | ||
| Call Monitoring | ||
| Call Queue Management | ||
| Call Recording | ||
| Call Routing Rules | ||
| Call Screening | ||
| Call Transcription | ||
| Call Transfer & Park | ||
| Call Whisper | ||
| Cloud Phone System | ||
| Conference Bridge | ||
| Interactive Voice Response | ||
| Scheduled Calls | ||
| Shared Voicemail |
Voice Communication (3 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Calling | ||
| PSTN Calling | ||
| Toll Dial-In |
Voice Technology (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| VoIP |
Workspace Management (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Workspace Designer |
Unique Features
Only in Webex (48)
AI Assistant
Camera Intelligence
Webex AI
Video Messaging
Advanced Noise Cancellation
AI Agent
AI Assistant for Contact Center
Cloud Contact Center
CPaaS
Workforce Optimization
Polling
Events
Webinars
B&O Cisco 950
Cameras
Ceiling Microphone Pro
Desk Devices
Desk Phone 9800 Series
Desk Pro G2
Digital Whiteboards
+ 28 more unique features
Only in RingCentral (42)
Admin Controls
User Provisioning
Call Analytics
Custom Reports
Quality Assurance Tools
Sentiment Analysis
Supervisor Dashboard
Company Directory
Contact Management
API & Webhooks
Meeting Calendar Integration
Meeting Recordings
Meeting Transcription
Video Conferencing
Virtual Meeting Rooms
Business SMS
Fax Management
Team Messaging
Mobile App
Do Not Disturb
+ 22 more unique features
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