Circle vs Dialpad
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Circle offers more features (83 vs 46) and fewer integrations (12 vs 30). Starting price: Circle at $89/mo vs Dialpad at $25/mo. Circle has 83 unique features while Dialpad has 46 unique features, with 0 features in common.
| Circle | Dialpad | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 83 | 46 |
| AI-Powered Features | 8 | 9 |
| Starting Price | $89/mo | $25/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 12 | 30 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 73% |
Feature Comparison by Category
AI (8 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| AI Agents | ||
| AI Content Writer | ||
| AI Inbox | ||
| AI Moderation | ||
| AI Workflows | ||
| Automated Transcriptions | ||
| Content Co-pilot | ||
| Knowledge Engine |
API (3 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| API Access | ||
| Admin API | ||
| Headless Member API |
Administration (0 vs 2)
| Feature | Circle | Dialpad |
|---|---|---|
| Admin Console | ||
| Multi-site Management |
Agent Tools (0 vs 4)
| Feature | Circle | Dialpad |
|---|---|---|
| AI Coaching Assistant | ||
| AI-Generated Call Notes | ||
| Call Monitoring & Barge-in | ||
| Screen Pop-ups |
Analytics (7 vs 5)
| Feature | Circle | Dialpad |
|---|---|---|
| AI Call Insights | ||
| Activity Scores | ||
| Advanced Analytics | ||
| Advanced Reporting | ||
| Affiliate/Conversion Tracking Code | ||
| Agent Performance Reports | ||
| Analytics Filtering | ||
| Call Analytics Dashboard | ||
| Reporting & Analytics | ||
| SDK for Ad-Performance Tracking | ||
| Sentiment Analysis | ||
| Usage Reports |
Automation (1 vs 1)
| Feature | Circle | Dialpad |
|---|---|---|
| IVR Builder | ||
| Workflows |
Call Management (0 vs 10)
| Feature | Circle | Dialpad |
|---|---|---|
| AI-Powered Call Recording & Transcription | ||
| Call Forwarding & Transfer | ||
| Call Forwarding Rules | ||
| Call Recording Search | ||
| Call Scheduling | ||
| Call Waiting | ||
| Department Routing | ||
| Do Not Disturb | ||
| Intelligent Call Routing | ||
| Voicemail Transcription |
Collaboration (0 vs 2)
| Feature | Circle | Dialpad |
|---|---|---|
| Presence Status | ||
| Team Availability Calendar |
Communication (6 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Branded Email Notifications | ||
| Chat Spaces | ||
| Direct Messaging | ||
| Group Chat | ||
| In-App Notifications | ||
| Weekly Community Digest |
Compliance (1 vs 1)
| Feature | Circle | Dialpad |
|---|---|---|
| Call Compliance Recording | ||
| GDPR Compliance |
Contact Center (0 vs 3)
| Feature | Circle | Dialpad |
|---|---|---|
| Call Queue Management | ||
| Callback Queue | ||
| Contact Center Solutions |
Content (4 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Courses | ||
| Private Spaces | ||
| Scheduled Posts | ||
| Website Builder |
Core (1 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Unlimited Members |
Customization (8 vs 2)
| Feature | Circle | Dialpad |
|---|---|---|
| Color Themes | ||
| Custom App Builder | ||
| Custom Branding | ||
| Custom CSS/Javascript | ||
| Custom Domain | ||
| Custom Fields | ||
| Custom Profile Fields | ||
| Dial Pad Branding | ||
| Remove Circle Branding | ||
| White-Labeled Community |
Data Management (1 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Bulk Import/Export |
Developer (0 vs 1)
| Feature | Circle | Dialpad |
|---|---|---|
| REST API |
Development (1 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Sandbox Community |
Engagement (5 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Discussions | ||
| Events | ||
| Gamification | ||
| Live Rooms | ||
| Live Streams |
Fax (0 vs 1)
| Feature | Circle | Dialpad |
|---|---|---|
| Fax to Email |
Integration (3 vs 1)
| Feature | Circle | Dialpad |
|---|---|---|
| Embed Widgets | ||
| Integrately Integration | ||
| Telephony Interop | ||
| Zapier Integration |
Integrations (0 vs 1)
| Feature | Circle | Dialpad |
|---|---|---|
| CRM Integration |
Localization (0 vs 1)
| Feature | Circle | Dialpad |
|---|---|---|
| Multi-language Support |
Marketing (8 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Custom Contact Segments | ||
| Email Analytics | ||
| Email Automation | ||
| Email Broadcasts | ||
| Email Campaign Scheduling | ||
| Email Forms | ||
| Email Hub | ||
| Email Personalization |
Meetings (0 vs 3)
| Feature | Circle | Dialpad |
|---|---|---|
| AI Meeting Summary | ||
| Conference Calling | ||
| Video Conferencing |
Member Management (2 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Rich Member Profiles | ||
| Searchable Member Directory |
Messaging (0 vs 2)
| Feature | Circle | Dialpad |
|---|---|---|
| Email Integration | ||
| Team Messaging |
Migration (6 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Course Migration Service | ||
| Email Hub Migration | ||
| Member and Content Migration | ||
| Migration Services for Payments | ||
| Priority Platform Migrations | ||
| Standard Migration Services |
Mobile (6 vs 1)
| Feature | Circle | Dialpad |
|---|---|---|
| Branded Apps | ||
| Branded iOS and Android App Store Listings | ||
| Custom Branded iOS and Android Apps | ||
| Desktop App | ||
| Mobile Apps | ||
| Mobile Push Notification Manager | ||
| iOS and Android App |
Moderation (1 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Basic Moderation |
Monetization (3 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| In-App Purchases | ||
| Native In-App Mobile Payments | ||
| Paid Memberships |
Onboarding (1 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Customizable Welcome Experience |
Phone Management (0 vs 2)
| Feature | Circle | Dialpad |
|---|---|---|
| Caller ID Management | ||
| Virtual Phone Numbers |
Security (1 vs 3)
| Feature | Circle | Dialpad |
|---|---|---|
| Call Barring | ||
| Call Recording Encryption | ||
| Custom Single Sign-On (SSO) | ||
| SSO & SAML |
Support (6 vs 0)
| Feature | Circle | Dialpad |
|---|---|---|
| Concierge Onboarding | ||
| Dedicated Customer Success Manager | ||
| Monthly Strategy Calls | ||
| Priority Access to Beta Features | ||
| Priority Technical Support | ||
| Quarterly Strategy Calls |
Unique Features
Only in Circle (83)
AI Agents
AI Content Writer
AI Inbox
AI Moderation
AI Workflows
Automated Transcriptions
Content Co-pilot
Knowledge Engine
Activity Scores
Advanced Analytics
Advanced Reporting
Affiliate/Conversion Tracking Code
Analytics Filtering
Reporting & Analytics
SDK for Ad-Performance Tracking
Admin API
API Access
Headless Member API
Workflows
Branded Email Notifications
+ 63 more unique features
Only in Dialpad (46)
Admin Console
Multi-site Management
AI Coaching Assistant
AI-Generated Call Notes
Call Monitoring & Barge-in
Screen Pop-ups
Agent Performance Reports
AI Call Insights
Call Analytics Dashboard
Sentiment Analysis
Usage Reports
IVR Builder
AI-Powered Call Recording & Transcription
Call Forwarding & Transfer
Call Forwarding Rules
Call Recording Search
Call Scheduling
Call Waiting
Department Routing
Do Not Disturb
+ 26 more unique features
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