Ivanti Neurons vs Re:amaze

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Ivanti Neurons offers fewer features (17 vs 47) and fewer integrations (0 vs 11). Starting price: Ivanti Neurons at Contact Sales vs Re:amaze at $29/mo. Ivanti Neurons has 17 unique features while Re:amaze has 47 unique features, with 0 features in common.

Ivanti NeuronsRe:amaze
CategoryIT Service ManagementIT Service Management
Total Features1747
AI-Powered Features79
Starting PriceContact Sales$29/mo
Pricing Tiers05
Integrations011
Shared Features0
Shared Integrations0
Data Quality40%85%

Feature Comparison by Category

AI (0 vs 5)

FeatureIvanti NeuronsRe:amaze
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis

Analytics (1 vs 7)

FeatureIvanti NeuronsRe:amaze
Advanced Reporting
Analytics and Insights
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting

Asset Management (1 vs 0)

FeatureIvanti NeuronsRe:amaze
IT Asset Management (ITAM)

Automation (2 vs 6)

FeatureIvanti NeuronsRe:amaze
AI and Automation Workflows
Bot Library
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows

Collaboration (0 vs 1)

FeatureIvanti NeuronsRe:amaze
Team Presence

Communication (0 vs 5)

FeatureIvanti NeuronsRe:amaze
Classic Chat Mode
Live Chat
SMS and Voice Channels
Status Page
Video Calls

Configuration (1 vs 0)

FeatureIvanti NeuronsRe:amaze
Highly Configurable Interface

Core Platform (0 vs 1)

FeatureIvanti NeuronsRe:amaze
Shared Inbox

Customization (0 vs 2)

FeatureIvanti NeuronsRe:amaze
Custom Hosted Domain
Customizable Email Appearance

Development (1 vs 0)

FeatureIvanti NeuronsRe:amaze
No-Code Platform

Endpoint Management (2 vs 0)

FeatureIvanti NeuronsRe:amaze
Autonomous Endpoint Management
Endpoint Management and Security

Forms (0 vs 1)

FeatureIvanti NeuronsRe:amaze
Contact Forms

Integration (0 vs 3)

FeatureIvanti NeuronsRe:amaze
Email Integration
Social Media Channels
Website Integration

Knowledge Base (0 vs 4)

FeatureIvanti NeuronsRe:amaze
AI Knowledge Base
Article Feedback
FAQ Center
FAQ Edit History

Marketing (0 vs 1)

FeatureIvanti NeuronsRe:amaze
Push Campaigns

Mobile (0 vs 1)

FeatureIvanti NeuronsRe:amaze
Mobile Apps

Monitoring (0 vs 4)

FeatureIvanti NeuronsRe:amaze
Live Dashboard
Live Dashboard Customer Monitoring
Live View of Site Visitors
Peek

Organization (0 vs 3)

FeatureIvanti NeuronsRe:amaze
Departments
Multibrand
Tags

Patch Management (1 vs 0)

FeatureIvanti NeuronsRe:amaze
Risk-Based Patch Prioritization

Productivity (0 vs 1)

FeatureIvanti NeuronsRe:amaze
Quick Answers

Risk Management (1 vs 0)

FeatureIvanti NeuronsRe:amaze
Exposure Management

Scheduling (0 vs 1)

FeatureIvanti NeuronsRe:amaze
Office Hours

Security (2 vs 1)

FeatureIvanti NeuronsRe:amaze
Network Security & Access Management
Role Permissions
Zero Trust Security Approach

Service Management (1 vs 0)

FeatureIvanti NeuronsRe:amaze
IT Service Management (ITSM)

User Experience (1 vs 0)

FeatureIvanti NeuronsRe:amaze
Digital Employee Experience (DEX)

User Management (1 vs 0)

FeatureIvanti NeuronsRe:amaze
User and Agent Management

Workflow Management (2 vs 0)

FeatureIvanti NeuronsRe:amaze
Connected Workflows
Visual Workflow Builder

Unique Features

Only in Ivanti Neurons (17)

Analytics and Insights
IT Asset Management (ITAM)
AI and Automation Workflows
Bot Library
Highly Configurable Interface
No-Code Platform
Autonomous Endpoint Management
Endpoint Management and Security
Risk-Based Patch Prioritization
Exposure Management
Network Security & Access Management
Zero Trust Security Approach
IT Service Management (ITSM)
Digital Employee Experience (DEX)
User and Agent Management
Connected Workflows
Visual Workflow Builder

Only in Re:amaze (47)

AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode

+ 27 more unique features

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