Checkbox vs SmartSurvey
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Checkbox offers fewer features (33 vs 102) and fewer integrations (4 vs 11). Starting price: Checkbox at Contact Sales vs SmartSurvey at $90/mo. Checkbox has 33 unique features while SmartSurvey has 102 unique features, with 0 features in common.
| Checkbox | SmartSurvey | |
|---|---|---|
| Category | Survey & Feedback | Survey & Feedback |
| Total Features | 33 | 102 |
| AI-Powered Features | 0 | 8 |
| Starting Price | Contact Sales | $90/mo |
| Pricing Tiers | 3 | 6 |
| Integrations | 4 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 95% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| AI-Powered Survey Creation | ||
| Sentiment Analysis | ||
| SmartAssist |
Accessibility (0 vs 1)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| WCAG 2.2 AA Accessibility |
Analysis (0 vs 11)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Advanced Individual Response Analysis | ||
| Basic Statistics | ||
| Cross Tabulation | ||
| Data Filtering | ||
| Individual Response Analysis | ||
| Open-text Analysis | ||
| Reputation Management | ||
| TURF Analysis | ||
| Text Analysis and Word Clouds | ||
| Thematic Analysis | ||
| Trend Analysis |
Analytics (1 vs 0)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Analytics & Reporting |
Automation (0 vs 2)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Conditional Email Triggers | ||
| Scheduled Exports |
Collaboration (0 vs 7)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Case Management | ||
| Multi-user Accounts | ||
| Multiple Admins | ||
| Shared Branded Assets | ||
| Shared Templates | ||
| Survey Sharing | ||
| User Permissions |
Compliance (3 vs 8)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| BAA for HIPAA Compliant | ||
| CAHPS Compliance | ||
| CCPA Compliance | ||
| Custom DPAs and Contracts | ||
| Cyber Essentials Plus | ||
| GDPR Compliance | ||
| HIPAA Compliance | ||
| ISO27001 Certification | ||
| Infosec Due Diligence | ||
| NHS DSPT Compliance | ||
| PIPEDA Ready |
Core (0 vs 9)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Advanced Logic and Branching | ||
| Mobile-Friendly Surveys | ||
| Multimedia Support | ||
| Question Libraries | ||
| Question Types | ||
| Save and Continue Later | ||
| Searchable Dropdown | ||
| Survey Builder | ||
| Survey Templates |
Core Functionality (3 vs 0)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Advanced Questions & Logic | ||
| Unlimited Questions | ||
| Unlimited Surveys & Responses |
Customization (5 vs 3)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Branded Look and Feel | ||
| Custom Branding | ||
| Custom CSS | ||
| Custom Domain & Email | ||
| No-Code Editor | ||
| Own Mail Server & Domain | ||
| Source Code Access | ||
| White Label Surveys |
Data (0 vs 3)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Response Management | ||
| Smart Lookup | ||
| Survey Data Management |
Deployment (4 vs 0)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Cloud Hosting | ||
| Multi-Region Hosting | ||
| On-Premises Hosting | ||
| White-Label Hosting |
Distribution (3 vs 15)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Campaign Manager | ||
| Consumer Panels | ||
| Contact List Management | ||
| Email Campaigns | ||
| Email Distribution | ||
| Offline Surveys and Kiosk Mode | ||
| Paper and Manual Completes | ||
| Question Embedded Emails | ||
| Response Quotas | ||
| SMS Distribution | ||
| SMS/Text Campaigns | ||
| Social Media Sharing | ||
| Survey Expiry and End Dates | ||
| Survey Pop-ups | ||
| Tracking Links |
Integration (4 vs 4)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| API Data Extract | ||
| API Integration | ||
| Active Directory Integration | ||
| CRM Integration | ||
| PowerBI Integration | ||
| REST API | ||
| Webhooks | ||
| Zapier Integration |
Localization (1 vs 3)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Auto-translate Responses | ||
| Auto-translate Surveys | ||
| Multi-Language Surveys and Admin | ||
| Multi-language Support |
Logic (0 vs 6)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Carry-forward Responses | ||
| Display Logic | ||
| Question Randomization | ||
| Question Validation | ||
| Scoring | ||
| Skip Logic |
Onboarding (1 vs 0)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| First Sketch in 24 Hours |
Performance (1 vs 0)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Load Balancing |
Personalization (1 vs 2)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Default Answers and Pre-population | ||
| Dynamic User Profiles | ||
| Piping and Variables |
Professional Services (0 vs 1)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Managed Services |
Reporting (0 vs 8)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Advanced Chart Types | ||
| Chart Customization | ||
| Dashboards | ||
| Export Functionality | ||
| Export to SPSS | ||
| Print Responses | ||
| Real-time Reports | ||
| White-label Shareable Reports |
Security (2 vs 11)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| BOT Protection | ||
| Custom Password Policies | ||
| IP Blocking and Geo-Restriction | ||
| Industry-Leading Security & Permissions | ||
| Prevent Search Engine Indexing | ||
| SCIM User Provisioning | ||
| SSL/TLS Encryption | ||
| SSO (Single Sign On) | ||
| Single Sign-On (SSO) | ||
| Survey Password Protection | ||
| Two-Factor Authentication | ||
| UK Data Storage | ||
| User Security Logs |
Support (3 vs 5)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Developer Support | ||
| Email & Zoom Support | ||
| Email Support | ||
| Live Chat Support | ||
| Phone Support | ||
| Support Tickets | ||
| Training Sessions |
Templates (1 vs 0)
| Feature | Checkbox | SmartSurvey |
|---|---|---|
| Unlimited Style Templates |
Unique Features
Only in Checkbox (33)
Analytics & Reporting
BAA for HIPAA Compliant
CAHPS Compliance
PIPEDA Ready
Advanced Questions & Logic
Unlimited Questions
Unlimited Surveys & Responses
Branded Look and Feel
Custom Domain & Email
No-Code Editor
Own Mail Server & Domain
Source Code Access
Cloud Hosting
Multi-Region Hosting
On-Premises Hosting
White-Label Hosting
Campaign Manager
Email Campaigns
SMS/Text Campaigns
Active Directory Integration
+ 13 more unique features
Only in SmartSurvey (102)
WCAG 2.2 AA Accessibility
AI-Powered Survey Creation
Sentiment Analysis
SmartAssist
Advanced Individual Response Analysis
Basic Statistics
Cross Tabulation
Data Filtering
Individual Response Analysis
Open-text Analysis
Reputation Management
Text Analysis and Word Clouds
Thematic Analysis
Trend Analysis
TURF Analysis
Conditional Email Triggers
Scheduled Exports
Case Management
Multi-user Accounts
Multiple Admins
+ 82 more unique features
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