Chatra vs LiveChat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Chatra offers fewer features (12 vs 80) and fewer integrations (4 vs 12). Starting price: Chatra at Free vs LiveChat at $25/mo. Chatra has 12 unique features while LiveChat has 80 unique features, with 0 features in common.
| Chatra | LiveChat | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 12 | 80 |
| AI-Powered Features | 1 | 10 |
| Starting Price | Free | $25/mo |
| Pricing Tiers | 1 | 4 |
| Integrations | 4 | 12 |
| Shared Features | 0 | |
| Shared Integrations | 2 | |
| Data Quality | 60% | 95% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | Chatra | LiveChat |
|---|---|---|
| Chat Summary | ||
| Copilot - AI Assistant | ||
| Reply Suggestions | ||
| Sentiment Analysis | ||
| Tag Suggestions | ||
| Text Enhancement | ||
| Text Intelligence |
API & Integration (0 vs 6)
| Feature | Chatra | LiveChat |
|---|---|---|
| Chat API | ||
| Chat Widget JS API | ||
| Customer SDK | ||
| LiveChat APIs | ||
| Reports API | ||
| Webhooks |
Analytics (1 vs 0)
| Feature | Chatra | LiveChat |
|---|---|---|
| Real-time Visitor Monitoring |
Automation (1 vs 2)
| Feature | Chatra | LiveChat |
|---|---|---|
| ChatBot | ||
| Chatbots | ||
| Recurring Campaigns |
Chat Tools (0 vs 14)
| Feature | Chatra | LiveChat |
|---|---|---|
| Canned Responses | ||
| Chat Archives | ||
| Chat History | ||
| Chat Ratings | ||
| Chat Tags | ||
| Chat Transcripts | ||
| Chat Transfer | ||
| Direct Chat Link | ||
| File Sharing | ||
| Inactivity Messages | ||
| Live Chat Widget | ||
| Message Sneak-Peek | ||
| Notifications | ||
| Rich Messages |
Communication (3 vs 0)
| Feature | Chatra | LiveChat |
|---|---|---|
| Email Messaging | ||
| Live Chat | ||
| Personal Messaging |
Compliance (1 vs 0)
| Feature | Chatra | LiveChat |
|---|---|---|
| Consent Management |
Customer Engagement (0 vs 5)
| Feature | Chatra | LiveChat |
|---|---|---|
| Chat Buttons | ||
| Eye-Catchers | ||
| Routing Rules | ||
| Targeted Messages | ||
| Visitor Tracking |
Customization (0 vs 4)
| Feature | Chatra | LiveChat |
|---|---|---|
| Accessibility | ||
| Agent Profiles | ||
| Chat Widget Customization | ||
| Language Support |
Dashboard (1 vs 0)
| Feature | Chatra | LiveChat |
|---|---|---|
| Multichannel Dashboard |
Lead Generation (1 vs 0)
| Feature | Chatra | LiveChat |
|---|---|---|
| Contact Collection |
Messaging Channels (0 vs 10)
| Feature | Chatra | LiveChat |
|---|---|---|
| Apple Messages for Business | ||
| Chat Page | ||
| Email Integration | ||
| Facebook Messenger Integration | ||
| In-Chat Voice, Video & Screen-Sharing | ||
| Instagram Integration | ||
| Mobile Apps Integration | ||
| SMS | ||
| WhatsApp Integration | ||
| X (Twitter) Integration |
Mobile (1 vs 0)
| Feature | Chatra | LiveChat |
|---|---|---|
| Mobile Apps |
Reporting & Analytics (0 vs 9)
| Feature | Chatra | LiveChat |
|---|---|---|
| Advanced Reporting | ||
| Agent Reports | ||
| Chat Reports | ||
| Customer Reports | ||
| Data Export | ||
| Data Summary | ||
| Ecommerce Reports | ||
| On-Demand Reporting | ||
| Reports & Analytics |
Sales (1 vs 0)
| Feature | Chatra | LiveChat |
|---|---|---|
| Sales Features |
Sales & Ecommerce (0 vs 6)
| Feature | Chatra | LiveChat |
|---|---|---|
| Customer Data | ||
| Ecommerce Integrations | ||
| Goals & Sales Tracker | ||
| Pre-set Messages | ||
| Product Cards | ||
| Sales Tracker |
Security (0 vs 8)
| Feature | Chatra | LiveChat |
|---|---|---|
| Access Restriction | ||
| Credit Card Masking | ||
| Data Storage | ||
| Encryption | ||
| Google Login | ||
| HIPAA Compliance | ||
| Single Sign-On (SSO) | ||
| Visitor Banning |
Social Media (2 vs 0)
| Feature | Chatra | LiveChat |
|---|---|---|
| Facebook Messaging | ||
| Instagram Messaging |
Team Management (0 vs 9)
| Feature | Chatra | LiveChat |
|---|---|---|
| Agent Accounts | ||
| Agent Roles | ||
| Availability | ||
| Chat Assignment | ||
| Chat Limit | ||
| Chat Supervision | ||
| Groups | ||
| Staffing Prediction | ||
| Work Scheduler |
Unique Features
Only in Chatra (12)
Real-time Visitor Monitoring
Chatbots
Email Messaging
Live Chat
Personal Messaging
Consent Management
Multichannel Dashboard
Contact Collection
Mobile Apps
Sales Features
Facebook Messaging
Instagram Messaging
Only in LiveChat (80)
Chat Summary
Copilot - AI Assistant
Reply Suggestions
Sentiment Analysis
Tag Suggestions
Text Enhancement
Text Intelligence
Chat API
Chat Widget JS API
Customer SDK
LiveChat APIs
Reports API
Webhooks
ChatBot
Recurring Campaigns
Canned Responses
Chat Archives
Chat History
Chat Ratings
Chat Tags
+ 60 more unique features
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