Chaport vs WhatsApp for Business
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Chaport offers more features (57 vs 7) and more integrations (7 vs 0). Starting price: Chaport at $29/mo vs WhatsApp for Business at Contact Sales. Chaport has 57 unique features while WhatsApp for Business has 7 unique features, with 0 features in common.
| Chaport | WhatsApp for Business | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 57 | 7 |
| AI-Powered Features | 3 | 0 |
| Starting Price | $29/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 7 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 30% |
Feature Comparison by Category
Alerts (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Notifications |
Analytics (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Visitor Behavior Tracking |
Analytics & Reporting (6 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| Detailed Reports | ||
| Google Analytics Integration Reports | ||
| On-Demand Reports | ||
| Reports |
Automation (7 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Assignment Rules | ||
| Automatic Closing of Answered Chats | ||
| Automatic Operator Assignments | ||
| Automatic Transfer of Unanswered Chats | ||
| Autoresponder | ||
| Chatbots | ||
| Status Auto-Toggle |
CRM (0 vs 1)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Customer Relationship Management |
Collaboration (3 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Chat Transfer | ||
| Group Chats | ||
| Shared Saved Replies |
Compliance (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| GDPR Compliance |
Core Messaging (3 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| File Sending | ||
| Live Chat | ||
| Multi-Channel Messaging |
Customer Data (4 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Detailed Customer Info | ||
| Detailed Visitor Info | ||
| Visitor Info Editing | ||
| Visitor Notes |
Customization (2 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Custom Fields | ||
| Widget Customization |
Data Management (3 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Chat Deletion and Export | ||
| Chat History | ||
| Chat Transcript to Email |
Distribution (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Direct Chat Link |
Engagement (0 vs 1)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Customer Engagement |
Feedback (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Chat Ratings |
Integration (2 vs 1)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Programmatic Access | ||
| REST & JavaScript API | ||
| Zapier Integration |
Lead Generation (3 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Auto-Invitations | ||
| Email Request | ||
| Pre-Chat Form |
Localization (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Multilingual Chat Widget |
Messaging (4 vs 1)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Emoji Support | ||
| Message Editing and Deletion | ||
| Offline Messages | ||
| Read Receipts | ||
| Rich Messaging |
Moderation (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Visitor Ban |
Multi-Channel (2 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Email Integration | ||
| Social Media & Messaging Apps Integration |
Platform (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Mobile Apps |
Productivity (3 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Saved Replies | ||
| Search | ||
| Typing Insights |
Responsive Design (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Mobile-Friendly Chat Widget |
Retention (0 vs 1)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Customer Retention |
Sales (0 vs 1)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Sales Acceleration |
Security (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| SSL Encryption |
Self-Service (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Knowledge Base |
Support (0 vs 1)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Customer Support |
Team Management (3 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Operator Roles | ||
| Teams | ||
| Working Hours |
Training (1 vs 0)
| Feature | Chaport | WhatsApp for Business |
|---|---|---|
| Supervision |
Unique Features
Only in Chaport (57)
Notifications
Visitor Behavior Tracking
Advanced Reports
Basic Reports
Detailed Reports
Google Analytics Integration Reports
On-Demand Reports
Reports
Assignment Rules
Automatic Closing of Answered Chats
Automatic Operator Assignments
Automatic Transfer of Unanswered Chats
Autoresponder
Chatbots
Status Auto-Toggle
Chat Transfer
Group Chats
Shared Saved Replies
GDPR Compliance
File Sending
+ 37 more unique features
Only in WhatsApp for Business (7)
Customer Relationship Management
Customer Engagement
Programmatic Access
Rich Messaging
Customer Retention
Sales Acceleration
Customer Support
View Chaport details View WhatsApp for Business details Chaport alternatives WhatsApp for Business alternatives
Want to build your own alternative to Chaport or WhatsApp for Business?
Analyze it with Reap