Chaport vs Flow XO
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Chaport offers more features (57 vs 26) and fewer integrations (7 vs 10). Starting price: Chaport at $29/mo vs Flow XO at $25/mo. Chaport has 57 unique features while Flow XO has 26 unique features, with 0 features in common.
| Chaport | Flow XO | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 57 | 26 |
| AI-Powered Features | 3 | 5 |
| Starting Price | $29/mo | $25/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 7 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 75% |
Feature Comparison by Category
AI (0 vs 4)
| Feature | Chaport | Flow XO |
|---|---|---|
| AI Credits | ||
| AI-Powered Chatbot Personas | ||
| Intent Detection | ||
| Sentiment Detection |
Alerts (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Notifications |
Analytics (1 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Conversation Logs | ||
| Visitor Behavior Tracking |
Analytics & Reporting (6 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| Detailed Reports | ||
| Google Analytics Integration Reports | ||
| On-Demand Reports | ||
| Reports |
Automation (7 vs 2)
| Feature | Chaport | Flow XO |
|---|---|---|
| Assignment Rules | ||
| Automatic Closing of Answered Chats | ||
| Automatic Operator Assignments | ||
| Automatic Transfer of Unanswered Chats | ||
| Autoresponder | ||
| Chatbots | ||
| No-Code Workflow Builder | ||
| Scheduling Automation | ||
| Status Auto-Toggle |
Collaboration (3 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Chat Transfer | ||
| Group Chats | ||
| Shared Saved Replies | ||
| Team Collaboration |
Compliance (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| GDPR Compliance |
Core Messaging (3 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| File Sending | ||
| Live Chat | ||
| Multi-Channel Messaging |
Customer Data (4 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Detailed Customer Info | ||
| Detailed Visitor Info | ||
| Visitor Info Editing | ||
| Visitor Notes |
Customer Engagement (0 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Virtual Welcome Mat |
Customer Support (0 vs 2)
| Feature | Chaport | Flow XO |
|---|---|---|
| Answer Simple Questions | ||
| Live Chat Handoff |
Customization (2 vs 2)
| Feature | Chaport | Flow XO |
|---|---|---|
| Custom Bot Persona Creation | ||
| Custom Fields | ||
| Remove Messenger Branding | ||
| Widget Customization |
Data Management (3 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Chat Deletion and Export | ||
| Chat History | ||
| Chat Transcript to Email | ||
| User Data Export |
Distribution (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Direct Chat Link |
Engagement (0 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Light-hearted Entertainment |
Feedback (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Chat Ratings |
Integration (2 vs 2)
| Feature | Chaport | Flow XO |
|---|---|---|
| CRM Integration | ||
| Multi-Channel Deployment | ||
| REST & JavaScript API | ||
| Zapier Integration |
Knowledge Management (0 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Knowledge Base Sync |
Lead Generation (3 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Auto-Invitations | ||
| Email Request | ||
| Pre-Chat Form |
Lead Qualification (0 vs 2)
| Feature | Chaport | Flow XO |
|---|---|---|
| Gather Information | ||
| Pre-filter Leads |
Localization (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Multilingual Chat Widget |
Messaging (4 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Emoji Support | ||
| Message Editing and Deletion | ||
| Offline Messages | ||
| Read Receipts |
Moderation (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Visitor Ban |
Multi-Channel (2 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Email Integration | ||
| Social Media & Messaging Apps Integration |
Payments (0 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Accept Payments |
Platform (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Mobile Apps |
Productivity (3 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Saved Replies | ||
| Search | ||
| Typing Insights |
Professional Services (0 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Custom Development Services |
Quality Assurance (0 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Response Testing and Optimization |
Responsive Design (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Mobile-Friendly Chat Widget |
Sales (0 vs 2)
| Feature | Chaport | Flow XO |
|---|---|---|
| Demo Scheduling Widget | ||
| Lead Qualification Templates |
Security (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| SSL Encryption |
Self-Service (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Knowledge Base |
Support (0 vs 1)
| Feature | Chaport | Flow XO |
|---|---|---|
| Priority Support |
Team Management (3 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Operator Roles | ||
| Teams | ||
| Working Hours |
Training (1 vs 0)
| Feature | Chaport | Flow XO |
|---|---|---|
| Supervision |
Unique Features
Only in Chaport (57)
Notifications
Visitor Behavior Tracking
Advanced Reports
Basic Reports
Detailed Reports
Google Analytics Integration Reports
On-Demand Reports
Reports
Assignment Rules
Automatic Closing of Answered Chats
Automatic Operator Assignments
Automatic Transfer of Unanswered Chats
Autoresponder
Chatbots
Status Auto-Toggle
Chat Transfer
Group Chats
Shared Saved Replies
GDPR Compliance
File Sending
+ 37 more unique features
Only in Flow XO (26)
AI Credits
AI-Powered Chatbot Personas
Intent Detection
Sentiment Detection
Conversation Logs
No-Code Workflow Builder
Scheduling Automation
Team Collaboration
Virtual Welcome Mat
Answer Simple Questions
Live Chat Handoff
Custom Bot Persona Creation
Remove Messenger Branding
User Data Export
Light-hearted Entertainment
CRM Integration
Multi-Channel Deployment
Knowledge Base Sync
Gather Information
Pre-filter Leads
+ 6 more unique features
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