CDK Global vs Freshsales
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
CDK Global offers fewer features (16 vs 75) and fewer integrations (0 vs 10). Starting price: CDK Global at Contact Sales vs Freshsales at $9/mo. CDK Global has 16 unique features while Freshsales has 75 unique features, with 0 features in common.
| CDK Global | Freshsales | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 16 | 75 |
| AI-Powered Features | 1 | 11 |
| Starting Price | Contact Sales | $9/mo |
| Pricing Tiers | 0 | 4 |
| Integrations | 0 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 95% |
Feature Comparison by Category
AI (0 vs 11)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (7 vs 6)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Attribution Reports | ||
| CDK Affordability Tracker | ||
| CDK Ease of Purchase Score | ||
| CDK Friction Points Study | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Customer Data Platform (CDP) | ||
| Intelligence | ||
| Intelligence Suite | ||
| Intelligence Suite Pro | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (0 vs 5)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
CRM (1 vs 0)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Customer Relationship Management (CRM) |
Communication (0 vs 11)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (0 vs 5)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (0 vs 11)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Infrastructure (1 vs 0)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Network & Communication Services |
Integrations (0 vs 3)
| Feature | CDK Global | Freshsales |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Inventory Management (1 vs 0)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Vehicle Inventory Suite |
Marketing Automation (0 vs 7)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (0 vs 7)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Operations (1 vs 0)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Dealer Management System (DMS) |
Pipeline Management (0 vs 7)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Platform (2 vs 0)
| Feature | CDK Global | Freshsales |
|---|---|---|
| CDK Modern Retail Suite | ||
| Dealership Xperience Platform |
Productivity (0 vs 2)
| Feature | CDK Global | Freshsales |
|---|---|---|
| CPQ License | ||
| Task Management |
Sales (2 vs 0)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Digital Retail | ||
| Finance & Insurance (F&I) |
Service (1 vs 0)
| Feature | CDK Global | Freshsales |
|---|---|---|
| Fixed Operations |
Unique Features
Only in CDK Global (16)
CDK Affordability Tracker
CDK Ease of Purchase Score
CDK Friction Points Study
Customer Data Platform (CDP)
Intelligence
Intelligence Suite
Intelligence Suite Pro
Customer Relationship Management (CRM)
Network & Communication Services
Vehicle Inventory Suite
Dealer Management System (DMS)
CDK Modern Retail Suite
Dealership Xperience Platform
Digital Retail
Finance & Insurance (F&I)
Fixed Operations
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
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