Salesforce vs Follow Up Boss
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Salesforce offers fewer features (46 vs 60) and more integrations (25 vs 10). Starting price: Salesforce at $165/mo vs Follow Up Boss at $69/mo. Salesforce has 45 unique features while Follow Up Boss has 59 unique features, with 1 features in common.
| Salesforce | Follow Up Boss | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 46 | 60 |
| AI-Powered Features | 7 | 5 |
| Starting Price | $165/mo | $69/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 25 | 10 |
| Shared Features | 1 | |
| Shared Integrations | 3 | |
| Data Quality | 73% | 95% |
Feature Comparison by Category
AI (3 vs 5)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Account Intelligence | ||
| Chatbot Builder | ||
| Einstein AI | ||
| FUB AI | ||
| Predictive Lead Prioritization | ||
| Smart Messages | ||
| Smart Summaries | ||
| Suggested Tasks |
Alerts (0 vs 1)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Lead and Activity Notifications |
Analytics (3 vs 1)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Einstein Analytics | ||
| Email Open & Click Tracking | ||
| Forecasting | ||
| Reports and Dashboards |
Automation (2 vs 7)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Action Plan Sharing Library | ||
| Action Plans | ||
| Advanced Lead Distribution | ||
| Approval Process | ||
| Automated Task Assignment | ||
| Automatic Call Logging | ||
| First to Claim Lead Distribution | ||
| Lead Distribution | ||
| Workflows and Automation |
CRM (3 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Activity Timeline | ||
| Multi-Currency Support | ||
| Multi-Language Support |
Collaboration (2 vs 6)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Collaborate with Lenders | ||
| Collaboration Tools | ||
| Collaborators | ||
| Mentions | ||
| Partner Portal | ||
| Shared Inboxes/Ring Groups | ||
| Team Collaboration | ||
| Team Inboxes |
Communication (0 vs 11)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Batch Emailing | ||
| Call Recordings | ||
| Call Transferring | ||
| Calling Feature | ||
| Company Number for Texting | ||
| Email & Text Templates | ||
| Individual Agent Numbers | ||
| Instant Text | ||
| Integrated Dialer | ||
| Two-Way Texting | ||
| Unlimited Calling & Texting |
Core (0 vs 2)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Lead Management | ||
| Mobile App |
Customization (1 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Custom Objects |
Data Management (2 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Data Import/Export | ||
| Data Quality Rules |
Development (3 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Change Set Management | ||
| Code Coverage Analysis | ||
| Sandbox Environment |
E-commerce (1 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Commerce Cloud |
Engagement (0 vs 1)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Automated Drip Engagement |
Integration (2 vs 6)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| API Access | ||
| Automatically Import Leads | ||
| Calendar Sync | ||
| Email Integration | ||
| Import Database from Any CRM | ||
| Lead Source Connections | ||
| Open Platform | ||
| Two-Way Email Sync |
Lead Management (0 vs 1)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Manually Add Leads |
Marketing (3 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Account-Based Marketing | ||
| Email Templates | ||
| Marketing Cloud |
Mobility (1 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Mobile App |
Operations (3 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Expense Management | ||
| Field Service Scheduling | ||
| Time Tracking |
Organization (0 vs 6)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Calendar Appointments | ||
| Daily Hotsheet | ||
| Deal Tracking | ||
| File Storage | ||
| Smart Lists | ||
| Teams Within Teams |
Reporting (0 vs 4)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Advanced Reporting | ||
| Agent Activity Reporting | ||
| Call Reporting | ||
| Lead Source Reporting |
Sales (7 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Contract Management | ||
| Lead Scoring | ||
| Opportunity Management | ||
| Quote Management | ||
| Sales Cloud | ||
| Subscription Management | ||
| Territory Management |
Security (3 vs 0)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| Audit Trail | ||
| Data Encryption | ||
| Role-Based Access Control |
Support (7 vs 9)
| Feature | Salesforce | Follow Up Boss |
|---|---|---|
| 24/7 Phone & Email Support | ||
| Community Portal | ||
| Dedicated Success Manager | ||
| Enhanced Onboarding | ||
| Enhanced Support & Training | ||
| Help Connecting Lead Sources | ||
| Help Importing Contacts | ||
| Knowledge Base | ||
| Live Chat | ||
| Omnichannel Routing | ||
| Personalized Onboarding | ||
| Priority Support | ||
| Service Cloud | ||
| Setup & Training | ||
| Social Customer Service |
Unique Features
Only in Salesforce (45)
Account Intelligence
Chatbot Builder
Einstein AI
Einstein Analytics
Forecasting
Reports and Dashboards
Approval Process
Workflows and Automation
Collaboration Tools
Partner Portal
Activity Timeline
Multi-Currency Support
Multi-Language Support
Custom Objects
Data Import/Export
Data Quality Rules
Change Set Management
Code Coverage Analysis
Sandbox Environment
Commerce Cloud
+ 25 more unique features
Only in Follow Up Boss (59)
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes
+ 39 more unique features
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