Capsule CRM vs Virtuous
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 56) and more integrations (14 vs 4). Starting price: Capsule CRM at Free vs Virtuous at Contact Sales. Capsule CRM has 62 unique features while Virtuous has 56 unique features, with 0 features in common.
| Capsule CRM | Virtuous | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 56 |
| AI-Powered Features | 4 | 9 |
| Starting Price | Free | Contact Sales |
| Pricing Tiers | 5 | 7 |
| Integrations | 14 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
AI & Analytics (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Predictive Machine Learning |
AI & Communications (0 vs 2)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Personalized Email Drafting | ||
| Personalized GPT-Powered Emails |
AI & Fundraising (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Dynamic Donor Engagement Plans |
AI & Productivity (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Prioritized Donor Inbox |
Analytics (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Enterprise-Grade Business Intelligence |
Analytics & Insights (0 vs 5)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Dashboards and Scoring | ||
| Digital Engagement Data | ||
| First and Third-Party Insights | ||
| Predictive Insights | ||
| Wealth Data Integration |
Automation (5 vs 6)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Automated CRM Logging | ||
| Automatic CRM Logging & Alerts | ||
| Fundraising Automation & Workflows | ||
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Segmentation and Automation | ||
| Smart Alerts & Reminders | ||
| Task Automation | ||
| Workflow & Journey Automation | ||
| Workflow Automations |
CRM (0 vs 3)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| AI-Powered Nonprofit CRM | ||
| Donor & Pipeline Management | ||
| Holistic Donor Profiles |
Communications (0 vs 2)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Email, SMS, and In-App Communication | ||
| Omnichannel Communications |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Customization (9 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Customizable Objects/Fields | ||
| Mail Drop Box |
Data Management (0 vs 2)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Data Silos Removal | ||
| Easy Data Exports |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Events (0 vs 2)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Event Management | ||
| Events Management |
Fundraising (0 vs 4)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Custom Donor Plans | ||
| Customizable Donation Forms | ||
| Project-Based Giving | ||
| Turnkey Landing Pages |
Fundraising & Automation (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Outreach Campaign Cadences |
Guidance (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Built-In Best Practices |
Infrastructure (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Microsoft Azure Infrastructure |
Integration (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| App Marketplace & API |
Integration & Security (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| CRM and SSO Integration |
Licensing (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Unlimited Users |
Marketing & Communications (0 vs 2)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Integrated Marketing, Email & SMS | ||
| Marketing & Communications |
Payments (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Online Forms and Payments |
Professional Services (0 vs 4)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Hands-on Migration & Onboarding | ||
| Ongoing Coaching & Support | ||
| Professional Services & Partners | ||
| Training & Certification |
Project Management (1 vs 0)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 0)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Reporting & Analytics (0 vs 6)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Board-Ready Formatting | ||
| Flexible Filters in Report View | ||
| Real-Time Reports and Dashboards | ||
| Report and Dashboard Builder | ||
| Reporting and Analytics | ||
| Reports and Dashboards |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Data Security and Trust Center |
Security & Administration (0 vs 2)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Enterprise-Grade Security | ||
| Robust User Permissions |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Task Management (5 vs 0)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Templates (0 vs 1)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Best Practice Templates |
Volunteer Management (0 vs 2)
| Feature | Capsule CRM | Virtuous |
|---|---|---|
| Volunteer Hub | ||
| Volunteer Onboarding and Scheduling |
Unique Features
Only in Capsule CRM (62)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
+ 42 more unique features
Only in Virtuous (56)
Predictive Machine Learning
Personalized Email Drafting
Personalized GPT-Powered Emails
Dynamic Donor Engagement Plans
Prioritized Donor Inbox
Enterprise-Grade Business Intelligence
Dashboards and Scoring
Digital Engagement Data
First and Third-Party Insights
Predictive Insights
Wealth Data Integration
Automated CRM Logging
Automatic CRM Logging & Alerts
Fundraising Automation & Workflows
Segmentation and Automation
Smart Alerts & Reminders
Workflow & Journey Automation
Email, SMS, and In-App Communication
Omnichannel Communications
AI-Powered Nonprofit CRM
+ 36 more unique features
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