Capsule CRM vs Salesmate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers fewer features (62 vs 108) and fewer integrations (14 vs 22). Starting price: Capsule CRM at Free vs Salesmate at $23/mo. Capsule CRM has 58 unique features while Salesmate has 104 unique features, with 4 features in common.
| Capsule CRM | Salesmate | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 108 |
| AI-Powered Features | 4 | 17 |
| Starting Price | Free | $23/mo |
| Pricing Tiers | 5 | 4 |
| Integrations | 14 | 22 |
| Shared Features | 4 | |
| Shared Integrations | 5 | |
| Data Quality | 95% | 100% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
AI & Automation (0 vs 11)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| AI Agent Credits | ||
| AI Autopilot | ||
| AI Co-pilot | ||
| AI Research | ||
| Auto Profile Enrichment | ||
| Automate Support | ||
| Communication Summarization | ||
| Compose Emails | ||
| Contact Insights | ||
| Sandy AI | ||
| Support Co-pilot |
Activity Management (0 vs 2)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Activities | ||
| Sales Activity Tracking |
Administration (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Team Management |
Automation (5 vs 6)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Auto Assignments | ||
| Extra Smart Flow Credits | ||
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Sequences | ||
| Smart Flows | ||
| Smart Queue | ||
| Task Automation | ||
| Workflow Automations |
Calendar (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Calendar Management |
Call Management (0 vs 9)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Call Logging | ||
| Call Recordings | ||
| Call Trackers and Insights | ||
| Call Transcriptions | ||
| Click-to-Call | ||
| Conversation History | ||
| Power Dialer | ||
| Virtual Phone Numbers | ||
| Voicemail Drop |
Collaboration (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Team Inbox |
Communication (0 vs 3)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Calling and Texting | ||
| Conversation Inbox | ||
| Texts |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 3)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Bulk Actions | ||
| Contact Management | ||
| Filters / Segmentation / Search | ||
| Full Text Search | ||
| Import Contacts |
Customization (9 vs 7)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Calculated Fields | ||
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Modules | ||
| Custom Tags | ||
| Custom Titles | ||
| Custom Validation Rules | ||
| Formula Fields | ||
| Mail Drop Box | ||
| Multiple Currencies and Timezones |
Data Management (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Custom Duplicate Management |
Document Management (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Documents |
Email Analytics (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Email Metrics |
Email Integration (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| 2-Way Email Sync |
Email Management (0 vs 6)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Bulk Emails | ||
| Dedicated IP Address | ||
| Email Subscription | ||
| Email Templates | ||
| Email Tracking | ||
| Integrated Inbox |
Email Marketing (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Email Campaign |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Infrastructure (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Dedicated IP |
Lead Capture (0 vs 2)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Web Form | ||
| Web Forms |
Lead Management (0 vs 3)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Lead Scoring | ||
| MQL Scoring | ||
| Segmentation |
Marketing Analytics (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Marketing Insights |
Marketing Automation (0 vs 2)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Lead Nurturing | ||
| Text Campaigns |
Marketing Optimization (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| AB Testing |
Messaging (0 vs 2)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Text & MMS | ||
| Text Messaging (SMS) |
Mobile (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Mobile CRM |
Project Management (1 vs 0)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 0)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Reporting & Analytics (0 vs 13)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Activity Reports | ||
| Advanced Goal Management | ||
| Custom Dashboard and Reports | ||
| Custom Reports | ||
| Custom Views / Segments / Reports | ||
| Deal Pipeline Forecast | ||
| Detailed Analytics | ||
| Goal-Oriented Reports | ||
| Goals | ||
| Pipeline & Revenue Reports | ||
| Reports | ||
| Sales Activity Reports | ||
| Visual Sales Reports |
Sales Management (0 vs 5)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Deal Credit Split | ||
| Deal Management | ||
| Product & Quote Management | ||
| Product Management | ||
| Quotes |
Sales Pipeline (0 vs 2)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Deal Pipeline Stages | ||
| Visual Sales Pipeline |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Scheduling (0 vs 2)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Meeting Scheduler | ||
| Schedule Meetings |
Security & Compliance (0 vs 1)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Audit Logs |
Security & Permissions (9 vs 4)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Data Export | ||
| Field-Based Permissions | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| IP Restriction | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| SSO | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles | ||
| User Roles and Access Control |
Support & Training (0 vs 4)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| 24x7 Support | ||
| Dedicated Account Manager | ||
| Dedicated Onboarding Consultation | ||
| Quarterly Business Review |
Support Analytics (0 vs 3)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| CSAT / CES Surveys | ||
| Satisfaction Reports | ||
| Surveys |
Support Management (0 vs 6)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Chat | ||
| Knowledge Management | ||
| SLAs | ||
| Service Level Agreements | ||
| Social Media Support | ||
| Ticket Management |
Task Management (5 vs 0)
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Unique Features
Only in Capsule CRM (58)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Full Text Search
Import Contacts
Custom Branding
Custom Lists
+ 38 more unique features
Only in Salesmate (104)
Activities
Sales Activity Tracking
Team Management
AI Agent Credits
AI Autopilot
AI Co-pilot
AI Research
Auto Profile Enrichment
Automate Support
Communication Summarization
Compose Emails
Contact Insights
Sandy AI
Support Co-pilot
Auto Assignments
Extra Smart Flow Credits
Sequences
Sequences
Smart Flows
Smart Queue
+ 84 more unique features
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