Capsule CRM vs REDX
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 34) and more integrations (14 vs 4). Starting price: Capsule CRM at Free vs REDX at $60/mo. Capsule CRM has 62 unique features while REDX has 34 unique features, with 0 features in common.
| Capsule CRM | REDX | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 34 |
| AI-Powered Features | 4 | 0 |
| Starting Price | Free | $60/mo |
| Pricing Tiers | 5 | 4 |
| Integrations | 14 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Automation (5 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
CRM (0 vs 1)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Vortex® CRM |
Communication & Outreach (0 vs 6)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Multi-Line Power Dialer (3 Lines) | ||
| Power Dialer | ||
| Queue Automation | ||
| Single-Line Power Dialer | ||
| Spam Free Dialing | ||
| Voicemail Drop |
Compliance & Security (0 vs 2)
| Feature | Capsule CRM | REDX |
|---|---|---|
| DNC Protection | ||
| TCPA Compliance Tools |
Connectivity (5 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Content & Education (0 vs 1)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Newsletter Subscription |
Customization (9 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Data & Analytics (0 vs 4)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Homeowner Data | ||
| Market Stats | ||
| Plus Insights™ | ||
| Skip Tracing |
Email Tools (5 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Lead Products (0 vs 5)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Expired Leads (Cancelleds) | ||
| For Rent By Owner (FRBO) Leads | ||
| For Sale By Owner (FSBO) Leads | ||
| GeoLeads™ (Circle Prospecting) | ||
| Pre-Foreclosure Leads |
Marketing Tools (0 vs 6)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Ad Builder | ||
| Brand Builder | ||
| DIY Mailers | ||
| Done-For-You Postcards | ||
| Postcards & Direct Mail | ||
| Social Media Ads |
Project Management (1 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Reporting & Analytics (0 vs 2)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Call Tracking | ||
| Real-Time Performance Monitoring |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Task Management (5 vs 0)
| Feature | Capsule CRM | REDX |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Team Management (0 vs 3)
| Feature | Capsule CRM | REDX |
|---|---|---|
| REDX Teams | ||
| Seamless Lead Distribution | ||
| Team-Wide Dialing |
Training & Education (0 vs 4)
| Feature | Capsule CRM | REDX |
|---|---|---|
| 3-Day Bootcamp | ||
| Expert Training & Scripts | ||
| In-Depth Tech Training | ||
| REDX University |
Unique Features
Only in Capsule CRM (62)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
+ 42 more unique features
Only in REDX (34)
Multi-Line Power Dialer (3 Lines)
Power Dialer
Queue Automation
Single-Line Power Dialer
Spam Free Dialing
Voicemail Drop
DNC Protection
TCPA Compliance Tools
Newsletter Subscription
Vortex® CRM
Homeowner Data
Market Stats
Plus Insights™
Skip Tracing
Expired Leads (Cancelleds)
For Rent By Owner (FRBO) Leads
For Sale By Owner (FSBO) Leads
GeoLeads™ (Circle Prospecting)
Pre-Foreclosure Leads
Ad Builder
+ 14 more unique features
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