Capsule CRM vs Pipedrive

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Capsule CRM offers more features (62 vs 43) and fewer integrations (14 vs 30). Starting price: Capsule CRM at Free vs Pipedrive at $14/mo. Capsule CRM has 58 unique features while Pipedrive has 39 unique features, with 4 features in common.

Capsule CRMPipedrive
CategoryCRMCRM
Total Features6243
AI-Powered Features47
Starting PriceFree$14/mo
Pricing Tiers54
Integrations1430
Shared Features4
Shared Integrations6
Data Quality95%72%

Feature Comparison by Category

AI (4 vs 0)

FeatureCapsule CRMPipedrive
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries

Access (0 vs 1)

FeatureCapsule CRMPipedrive
Mobile App

Analytics (0 vs 8)

FeatureCapsule CRMPipedrive
Company Insights
Deal Timeline
Forecasting
Performance Insights
Predictive Analytics
Revenue Tracking
Sales Reporting
Sales Signals

Automation (5 vs 3)

FeatureCapsule CRMPipedrive
Data Enrichment
Lead Scoring
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automation
Workflow Automations

Collaboration (0 vs 1)

FeatureCapsule CRMPipedrive
Collaborative Notes

Communication (0 vs 2)

FeatureCapsule CRMPipedrive
Call Recording
Video Calls

Connectivity (5 vs 0)

FeatureCapsule CRMPipedrive
API Access
Premium Integrations
Website Form Lead Capture
Zapier Integration
iOS & Android Mobile App

Contact Management (5 vs 0)

FeatureCapsule CRMPipedrive
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts

Core (0 vs 6)

FeatureCapsule CRMPipedrive
Activity Tracking
Contact Management
Deal Management
Document Management
Lead Management
Visual Pipeline Management

Customization (9 vs 4)

FeatureCapsule CRMPipedrive
Custom Activity Types
Custom Branding
Custom Fields
Custom Lists
Custom Lost Reasons
Custom Milestones
Custom Tags
Custom Titles
Filters & Views
Mail Drop Box
Templates
White Label Options

Data Management (0 vs 2)

FeatureCapsule CRMPipedrive
Duplicate Detection
Export Data

Email Tools (5 vs 0)

FeatureCapsule CRMPipedrive
Email Sending
Email Templates
Gmail Integration
Outlook Integration
Shared Inbox

Integration (0 vs 5)

FeatureCapsule CRMPipedrive
API Access
Calendar Integration
Email Integration
Marketplace Apps
Webhooks

Management (0 vs 2)

FeatureCapsule CRMPipedrive
Goal Setting
Territory Management

Marketing (0 vs 1)

FeatureCapsule CRMPipedrive
Email Sequences

Productivity (0 vs 3)

FeatureCapsule CRMPipedrive
Activity Reminders
Advanced Search
Bulk Actions

Project Management (1 vs 0)

FeatureCapsule CRMPipedrive
Multiple Project Boards

Reporting (8 vs 0)

FeatureCapsule CRMPipedrive
Activity Reporting
Advanced Sales Reporting
Advanced Sales Reports
Export Reports
Google Data Studio
Report Filtering
Reporting Dashboards
Sales Analytics

Sales Tools (6 vs 0)

FeatureCapsule CRMPipedrive
Currency Support
Kanban Visual Pipeline
Multiple Sales Pipelines
Opportunity Filtering
Pipeline Dashboard
Sales Pipeline

Security (0 vs 5)

FeatureCapsule CRMPipedrive
Audit Trail
Data Backup
Permissions & Roles
SSO (Single Sign-On)
Two-Factor Authentication

Security & Permissions (9 vs 0)

FeatureCapsule CRMPipedrive
Data Export
GDPR Compliance
Google Workspace Single Sign-On
Microsoft 365 Single Sign-On
Restore Deleted Records
Restrict Access to Records
Team & Access Controls
Two-factor Authentication
User Roles

Task Management (5 vs 0)

FeatureCapsule CRMPipedrive
Calendar View
Repeating Tasks
Subscribe to Calendar
Task Reminder Emails
Tasks & Calendar

Unique Features

Only in Capsule CRM (58)

AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
Custom Lists

+ 38 more unique features

Only in Pipedrive (39)

Mobile App
Company Insights
Deal Timeline
Forecasting
Performance Insights
Predictive Analytics
Revenue Tracking
Sales Reporting
Sales Signals
Data Enrichment
Lead Scoring
Workflow Automation
Collaborative Notes
Call Recording
Video Calls
Activity Tracking
Deal Management
Document Management
Lead Management
Visual Pipeline Management

+ 19 more unique features

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